This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2004 Honda Civic customer states that her car was totaled due to brake failure* the consumer stated that the car suddenly accelerated and did not cease to stop when the brakes applied, therefore crashing into a metal barrier at alarming speed.
Consumer's 2004 Civic pulled left. Accelerator would not engage when depressed and the vehicle would make a sudden jump. The vehicle was taken to the dealer but the were unable to determine the cause of the problem. The consumer also experienced problems with the vehicle's stereo and gear system. The dealer repair the loose wire but the stereo's sound is affected when the vehicle hits bumps in the road. The consumer was told that the gear shift was replaced. The rubber seal on the windshield popped up. The paint on the back fender started to flake. The brake began to make noise even after the vehicle was parked.
While driving 30 mph, the vehicle vibrated uncontrollably. The driver was able to maintain control of the vehicle and drove it to the dealer for inspection. The mechanic informed the driver that the brakes needed to be replaced due to worn parts. Please provide any additional information.
- Laurel, MD, USA
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- Union, NJ, USA