This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I noticed metal bars sticking out of the headrests of my 2004 Honda Civic. These are the bars that give the headrest its structure, but there is supposed to be cushioning that protects the bar from coming in contact with the driver's or passengers' skull. Whatever cheap cushioning once existed has worn away and the bars are even visibly protruding from the headrests. I filed a complaint with Honda but no action was taken. I am terrified to think of the possible consequences that might befall a person who is unaware of the cheap lack of cushioning in their headrests. One can only imagine what would happen in a collision of accident, or any other occurrence in which a person's head would slam into metal bars instead of safe cushioning. Death and serious injury are certainly in the ballparks of this negligence.
The head rest of our 2004 Honda Civic LX has the metal frame exposed through the foam. The metal frame is exposed in both head rests of front seats. We are in the process of checking to see if a recall has been made. The concern is if a wreck occurs, the metal frame would cause severe head trauma or even death.
- Fulshear, TX, USA
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- Wethersfield, CT, USA