This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Honda Civic. The front passenger door handle broke in July 2009. In November 2009, the front driver door handle and the rear driver side door handle broke internally. He contacted the manufacturer who took note of the call but stated that they could not assist him since it was not a wide spread issue. The contact will have the vehicle inspected by a dealer. The current mileage was approximately 42,000 and the failure mileage was approximately 40,000.
Front passenger inner door handle is chrome plated. Chrome plating has begun to peel off and has created sharp edges with the only remedy being replacement of the part. Sharp edges have given "paper" cuts, drawing blood, to a passenger opening the vehicle door from the inside. Vehicle is 2 years old, but over mileage for warranty coverage. Due to safety issue, we believe Honda should pay for repair as this also is not a "wear item". appeals to Honda customer service have gone unanswered and Honda care extended warranty refuses to cover.
: the contact stated the doors would not unlock from the inside. When the button was pushed the latch would move up and down but the door would not open. The unlock button on the key fob was pushed multiple times and the doors eventually opened. This is an intermittent problem and the vehicle has not been seen by the dealership. Updated 4/19/2006 -
- San Antonio, TX, USA
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- Louisville, KY, USA