This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
May 9, 1998 when the first occurence happened. I was driving at 25-30 mph and when I needed to brake, it didn't work at the first time. I had to pump several times and still it didn't work at all, so I used the emergency hand brakes, and so it stopped. This happened when my mileage was prior to 1479. The next day, I contact paragon Honda to schedule the check-up. May 13, 1998 - I took the car to paragon Honda and relate them my complain. They test drive it and found all ok at that time (I have the invoice no. 85016 dtd. 5/14/98). The weekend (May 17, 1998) when I used the car, the same problem happened again. I feel very very scared because I almost got into accident. I had to pump several times and still it didn't work at all. Same remedy, I used the handbrakes to stop it. May 18, 1998 - this time I talked and insisted with the paragon manager that they should really test and check the car brakes for several days. They roadtested the car for 163 miles, and found everything normal. After couple of months, it happened again. This time I was hesitant to take the car back to Honda dealer because they were not able to solve the problem. I was so busy with my business that I had no time to go to the dealer and fight for my right to have my car fixed. I decided later on to go to a consumer complaint bureau to ask for advise as to what to do, till I tried to check you on the internet. Last month of November, it happened at least once a week when I'm driving at 25-30 mph. This time, I decided to take a serious action on this problem. Please if you have any question, call us at 212-594-2988. I appreciate your immediate action on my complaint. Thank you. Janos papai
The consumer has experiencing problems with anti-lock brakes. When the consumer was driving during inclement weather, slammed on the brakes and car refused to stop. As a result, car slid across the road. The consumer slid off of the road into a ditch. The manufacturer was not contacted.
- Clinton, MD, USA
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- Val Harbour, FL, USA