This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1997 Honda Civic ex faulty seat belt customer states she stuck in the passenger side seat for twenty minutes before cutting herself free even though Honda has a lifetime seatbelt warranty they will not cover it because of intentional cutting* the consumer stated that while in the passenger seat of the vehicle, she tried to get out of the vehicle and the seatbelt would not release her. Overtime the release button began to stick. After several attempts of not only her but her boyfriend trying to release her from the vehicle, the consumer cut the seatbelt in order to get free. The consumer stated she contacted Honda and informed the dealer of the defect and also notified the corporation but to no avail. Both parties would reference her back and forth to contact the other. When the consumer contacted the dealer they informed the consumer that the seatbelt is not covered under the warranty due to the fact the seatbelt was intentionally cut and there was nothing else they could do. The consumer wants the seatbelt to be repaired under the warranty.
While driving, the vehicle struck a pot hole, and the passenger's side air bag deployed. However, the driver's seat belt did not lock, and passenger struck his face on the steering wheel. The passenger air bag did not open and the check engine and the air bag light remained on.
Consumer states that the driver side seat belt did not lock in place when they were rear ended. Causing minor injuries. Mr consumer states that when rear ended, they were forced into a car in the front of them. Substained damage to front and rear bumper. Ph 09-Dec-2002
- Trumbull, CT, USA
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- Poughquag, NY, USA