This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Every time we drive the vehicle at sustained highway speeds, the steering will develop a "sticky" point when turning left (e.g., when changing lanes). It feels like a momentary catch in the smooth turning of the steering wheel and requires additional effort to continue the turn.
The steering is sticky. After a while driving at speed, the steering wheel starts to be sticky. It take more of an effort to get the wheel to turn. This makes driving the car kind of jerky and less smooth.
Vehicle began having "sticky/binding" steering at roughly the 6000 mile mark. I have reported this to 2 dealers, one said they couldn't replicate it in their 5-6 mile low speed drive (even though I asked that they take it on the highway), another told me they would charge me to look into it. The steering issues are worse, occurring even at low speeds and I am constantly fighting to keep my vehicle from abruptly turning. I have an appointment with yet another Honda dealer on March 5, 2024 (made back in early January) to look at this and bad brakes that I was told I had during inspection (inspector said they should not look this bad so quickly), but this honda dealer, like the other two, tell me they have never heard of the sticky steering issues.
Symptom was increased resistance to steering; initially an intermittent symptom that presented itself at various sppeeds and while idling at a traffic light. Reported issue Honda dealers on October 3, 2023; October 4, 2023; and November 27, 2023. On Nov. 27, the Honda dealer advised that a new EPS Gearbox/Rack was on backorder. Later queried the WWW and found NHTSA/ODI Investigation EA23003. The symptoms described in the ODI investigation exactly mirrored my symptoms. Providing my experience to provide additional info to NHTSA database. The dealer is holding the car while parts are on backorder. Current ETA is April 4, 2024.
Steering is very sticky; when in curves or making turns it will get stuck and then unstick and cause you to over steer. Per dealer they could not replicate the issue and would not fix the issue even though they are aware there is an issue with the steering.
- Cordova, AL, USA
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The steering wheel sticks when I reach approximately 50 MPH requiring more effort to steer the vehicle. The car mileage as of today is approximately 3500 miles. I urge you to recall this vehicle.
The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed and completing a turn, the steering wheel had to be manually turned back to center. The contact became aware that the electric power steering was not functioning properly. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the electric power steering. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
I have experienced sticky steering with this vehicle. I took the vehicle to the dealership in early January to have it checked out. They told me a replacement part was needed however the part in question was on back order. The dealership has placed my part request on an expedited basis but I am being told that means early April. I understand you have an existing investigation into other Honda models for a similar problem so I wanted to add my vehicle to the list of Honda models having an issue
The steering is failing. When driving it will bind and then release in a manner that makes it difficult to control, and making it dangerous. Dealer claims it is normal but it-??s a known issue and mine seems to be worse than others. No warning lights.
Steering feels "sticky" at highway speeds and lacks responsiveness and nuance typically associated with power steering. Can sometimes move the steering wheel upwards of a 2-3 inches without the front wheels actually turning in real-time. All drivers in my family (including teens) noticed this issue immediately. Seems worse in the cold and when the weather is damp. I've read reports of other experiencing the same thing, and I've also read that the NHTSA is aware of this issue in 2023 Honda CR-Vs. I've taken my vehicle to the Honda dealership from whom I purchased it, and they have supposedly ordered a replacement power steering rack. Of course, that was two months ago, and only after nagging the dealership did I get some sort of movement on the issue. Overall dissatisfaction with Honda and the dealership on this issue - however, it will apparently be fixed at no cost to me.
The problem is intermittent. The lane keeping assistance seems to cause the steering to become "sticky" while freeway driving. It becomes difficult to turn the steering wheel small amounts, like its stuck, and applying extra force to steer causes over correction. I can't really pinpoint at what times it happens, but I notice it most when driving on freeways at freeway speed.
At speeds of approx 40mph and up I am experiencing "sticking/resistance" in the steering. This is requiring me to make extra effort to correct and in some cases causes me to "oversteer" to correct the issue. It's almost like LKAS has taken over but LKAS is off. Also, since purchasing the vehicle new an LKAS warning light randomly appears when backing up the vehicle that tells me to "see dealer". Vehicle currently has 20,000 miles but this issue has been happening since approx 7,000 miles. I did take the vehicle into my local dealership to diagnose and they could not replicate the problem. I now see there are many complaints about the same issue with other 2023 CRV owners.
I noticed periodically over the span of a few weeks that when making left hand turns the steering would stick. Making me use slight more force to "unstick" it. I turned off lane assist and all other driving assist programs to help isolate the issue. Being a brand new car I wasn't sure it this was a new normal or not with all the new bells and whistles I have now. A few weeks later it was becoming more consistent. I noticed it gradually getting worse with the slightest left turn of the steering wheel. I made an appointment with the Honda Dealership where I purchased the vehicle from. At this appointment on 2/10/24 the sticking issue was duplicated by the technician and was discovered that I needed an electric power steering rack. I was told these parts were on back order as they have other new vehicles in the shop with the same issue. They could not provide an ETA for my parts. They sent me on my way in my vehicle. I feel my safety, any passengers as well as others on the road around me are at a safety risk. Say the steering rack seizes in the middle of the highway - that I drive daily. Anything is possible with a steering issue. Vehicle has only been inspected by Honda dealership service technicians. Occasionally when starting the car a would get a " Road departure mitigation problem. See Dealership" message. Message only populates when starting the vehicle. This to was said to be resolved by the Honda service technician on 2/10/24 with a electronic update.
Car exhibits temporary locking or sticking of the steering wheel while making normal minor in-lane adjustments. The persistent sticking issue is most pronounced at highway speeds (> 60 mph) and on straight roads. This is the same steering issue widely reported for the 22-23 Honda Civic, which has the same steering equipment as the 2023 CRVs. Any defect that interferes with steering should be considered a safety hazard.
On a level straight highway and at highway speed, the steering is sticky. Within the lane, just moving the steering wheel takes extra effort to get beyond what feels like a notch in the steering. The more level and straight the road is the more noticeable the notch is.
After 10,000 miles, I noticed that, on a level straight highway at highway speed, the steering gets sticky. It is like there is a notch in the steering and to get the car to move slightly left or right within the lane needs additional energy to get over the notch. I understand this problem is known to NHTSA. I am now reporting that I have the same problem. I took the car to the dealer today and they said they could not reproduce it. I, however, noticed it as soon as leaving the lot.
I purchased my vehicle new in 2/2023. In December, I began noticing a "tightness" in the steering of my vehicle which began to get worse. On 12/26, I took my vehicle in to have oil changed, etc., and also told them about the steering issue. Upon completion I was told that the steering issue was something that "Honda" was working on and that the part would be ordered and in at the end of February. I was 6th in line so far. I asked if the car was safe to drive and was told yes. "Part Ordered-Rack & Pinion-Warranty-Will Call" was handwritten on my receipt. On 2/5 I called for status and was told that the new delivery date was 4/8 and there were now many people on the list. On 2/8 I called Honda directly and was told that I had to provide them with the part # & part name which I do not have. I tried to explain that I did not believe there WAS a part # and if she looked into it, she would find that this is an issue - no, I had to provide the information. I then asked for a case # for my call. I am beginning to be afraid to drive my vehicle and definitely feel I need to go on record before someone is killed in an accident. I certainly better have two hands on the wheel and be ready to use them at all times. I am making a large car payment and need my vehicle for business. I have two upcoming trips which I guess I am going to have to cancel because I have no vehicle. I cannot afford to rent a vehicle! I researched and found many, many complaints have been made on this same issue. There are no warning signs other than the steering tightening up where you can't turn, change lanes, etc. Yes, I do plan to contact an attorney. I feel I must to protect me and my family - or anyone - in case an accident occurs. This is definitely a safety issue. Honda is aware and has yet to issue a recall. I understand why because they don't have a "fix"; however someone needs to look into the matter as soon as possible. Thank you.
The steering feels sticky. I started feeling symptoms from a month now and it is worsening over time. The steering feels sticky mainly when driven in freeways. Also, while changing lanes at speed <40 mph, the steering doesnot autocorrect, manual effort is needed to bring steer back to normal. Took it to dealer and they said its normal and I am not convinced with their answer
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- Scarsdale, NY, USA