This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2023 Honda CR-V. The contact stated that while driving at approximately 30 MPH, several warning lights would flash on the instrument panel as the speedometer would fail to operate. The contact stated that the speedometer would read 0 MPH while the vehicle was in motion. The contact notified the dealer after the failure and had the vehicle towed to their location. The contact was informed that the soft set connection wires were loose and needed repair. The vehicle was repaired and the vehicle was returned to the contact; however, the failure returned a few days later upon start of the vehicle. The vehicle was then towed to Burns Honda(325 NJ-73, Marlton, NJ 08053) where a diagnostic determined a defect with the dash harness. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 1,188.
On 2/11/23, after having my car less than a month and having fewer than 1000 miles on it, I got a critical warning light that told me to stop driving as soon as possible because my 12 volt battery wasn-??t charging and my vehicle was not safe to drive. My car had to be towed to the dealership and the power control unit needs to be replaced. I had no clues that I was going to get this warning so it came as a total shock to me that my car was no longer drivable. Luckily I was in a location where I was able to stop driving very quickly and was not on the highway. I was told this part is like the alternator on a non-hybrid car, so like it-??s brain. Had I been in a place where it wasn-??t safe to pull over, my car could have stopped abruptly causing a major accident. The vehicle has been inspected at the dealership and a part has been ordered. The earliest it may arrive is 3/14/23. This means my car will be at the dealership for more than 30 days. I thought this would qualify my car as a lemon under the lemon law but the dealer is telling me this is not the case because they have ordered the part and it is back ordered.
- Syracuse, NY, USA
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- Bristol, PA, USA