This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Had my 3rd service done on my 2022 Honda CR-V EX-L 5/24/21 and for the third time the rear end was out of alignment. When I researched the issue online I found that this was an issue with this body style CR-V and a TSB was issued for this due to the excessive tire wear that is happening due to this alignment issue. My tires had been making a whomping sound since after my second service at 15000 miles. My vehicle now has 22750 miles on the tires and has worn unevenly causing the whomping sound and need to be replaced prematurely. They have worn down from 10.1/32nds to between 5/32nd to 6/32nds depending where on the tire you measure. This is due to the alignment being out and causing this uneven wear. After showing the dealership the TSB about this they reached out to their American Honda district rep who graciously agreed to assist in helping with the cost of replacing my tires due to this issue. I had also contacted Honda Consumer Affairs to report my unhappiness with this issue and they informed me that my year model was not covered by the issued TSB 20-081 and 20-048 and refused to honor the repair under 20-081 and pay to have the alignment done to the new specs described in TSB 20-048. They stated It only covers through model year 2018-2021 which is the same body style as the 2022 and I am having the same issue that was reported as the previous years vehicle. The alignment should not be going out in that short of time and causing excessive tire wear. I did not have this issues with my two previous Honda's being driven over the same roads. The 2022 model CR-V should be included in the TSB's.
A D V E R T I S E M E N T S
- Gardendale, AL, USA