This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Honda CR-V Hybrid. The contact stated while driving 50-60 MPH around a curve, the steering wheel was sticking after making a slight turn. There was no warning light illuminated. The vehicle was taken to the dealer, where it was test driven and the failure was duplicated. The dealer diagnosed the vehicle and determined that unknown steering assembly parts needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
Steering clicking when turning while driving. Intermittent stiffness occurs while driving at various speed causing the driver to over correcting them increasing risk of accidents. Local auto shop recommends replacement of steering gear rack and pinion assembly.
My vehicle (2021 Honda CRV EX-L, 47,000 miles) is currently out of factory warranty. However, issue with the steering rack has caused issues with sound and sticky steering. This is a known issue with this specific model. Honda diagnosed an issue with my vehicle as being power steering rack being faulty. A manufacture defect they added. This was after replacing a axle they suspected turned out it was not the issue. They will not honor a full replacement of this faulty part. At the moment after going back and worth, they are agreeing to take care of half the repair amount which we feel is unacceptable knowing that this issue is a manufacture defect. We are aware of a current investigation with the NHTSA that's looking into this matter but we wanted to reach out and ask if Honda should be liable for the cost of the repairs regardless of the warranty expired. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN : Steering wheel feels sticky or stuck when driving around slight turns. The wheel will jerk once it is made to go straight. Dealership couldn-??t find any issues but did feel it when driven.
- Saint Charles, MO, USA
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My car began making a popping noise when I would make a slight left turn and began to straighten back out. It would also have a slight tug on the steering wheel when the popping noise would happen. It started out random and got worse and more frequent as time went on. I do feel like it was a safety concern because of the tug in the steering. I took my car to the dealership and they confirmed that it was the power steering rack and that they had had some problems with the manufacturer they were using and that the new manufacturer they were using had the part on back order. They just called me two weeks ago and replaced it on August 22nd. Since it has been replaced the steering issue and noise has not occurred again. The vehicle did not ever give me any warning indicators.
Component is the power steering rack. The steering became hard to steer and seemed to stick when turning the wheel. This is a safety issue as the steering fails to respone as expected when you are turning the wheel. Dealer has confirmed the problem and when I contacted Honda they verified that this is an ongoing problem with this model. There were no warning lights or any other messages for this problem. When the manufacture was unable to supply a replacement part due to backorder the dealer procured the part from another dealer. After this part was installed I experiance a grouling noise when turning the steering wheel and quickly experianced the same sticking while turning the wheel. The dealer is still waiting for another replacement from the manufacture.
The car has the sticky steering issue that has already been reported by numerous owners of Honda Civic and CRV. The dealer said the unit needs to be replaced and the car is not safe to drive. There are no parts available and the car has been at the dealership for two months. If it involves a manufacture defect, why has there been no recall by Honda.
When turning the vehicle to the left, the electronic system freezes the steering requiring a substantial "jerk" of the wheel to come out of the turn. Obviously, having to overcorrect the steering has bad potential outcomes. The Honda dealer described it as a failed electronic steering unit. There were no warnings. The vehicle has 50,000 miles. Parts are on back order and we have no idea when it will be repaired. The local Honda dealer that has the car is Fred Anderson Honda, 330 Woodruff Rd, Greenville, SC 29607 864-565-7535
Experiencing freezing/sticking of the steering wheel during driving at both slow and fast speeds. After inspection by a Honda dealer, the problem was able to be reproduced was determined that the vehicle requires a new steering gearbox. There were no warning lamps or messages that appeared to indicate this issue.
2021 CRV EX experiences sticking when steering. Vehicle was purchased used as Honda Certified and problem noted at 13,800 miles of usage. When driving at approximately 40-45 mph, the steering wheel requires additional effort to return to center position, especially noticable when turning left. There is also a noticable clicking sensation and sound coincidental to this anomaly. There are no apparent error codes and LKAS is enabled. I have not yet taken the vehicle to Honda Service
When I am driving sometimes I feel the steering wheel -??sticks-?? and I have to apply more pressure to -??break-?? the lock in order to steer it. I have noticed it at highway speeds and even on some curves which I believe makes it easier to accidentally over correct. It has the potential of creating an accident if on a curved road where one has to apply more pressure to break the steering wheel and accidentally over correct which could cause the vehicle to stray into an adjacent lane or barrier. The problem has not yet been confirmed by a dealer or independent service center. I believe the vehicle needs to be driven for a while and at highway speeds in order to recreate it. No other entity has inspected the vehicle in relation to this issue. No warning lamps, or messages were shown prior to this issue.
The steering wheel began sticking some time ago. It seemed to come and go, so I didn't pay a lot of attention to it. It mostly would stick when I steered to the left and then back to the right. It would stick coming out of a curve or after it had been driven straight for a while. Mostly it's left to right. I took it to the dealer yesterday and was told that the steering rack at a cost of $3600. Unfortunately, the car is no longer under warranty. Additionally, the part is on national back order and may not even be received until November. This feels like a dangerous issue and in my opinion, there should be a recall.
The steering is sticking. It takes effort to correct the steering. There is also a clicking sound when the wheel sticks. This can make steering the car more difficult.
The steering sticks and there is an increase in the steering effort. Part No. 53620-TLA-A30 was diagnosed by the dealer to need replacement. The dealer informed me that this part is out of inventory in the entire Honda organization and there is no date as to when this part will become available. Since this is my only vehicle I am currently driving a car with a known safety issue and no expectation as to when it can be repaired. I also have a copy your ODI Resume Investigation EA23003 which describes the exact same problem on other Honda CRVs and indicates that there are reported crashes and injuries.
Steering sticks momentarily when turning the steering wheel. This could be a potentially fatal problem. I just called the dealership, and there are no recalls although the problem has been widely reported online. No warning lights.
The steering is sticking when turning left and not returning to center. It makes an audible clicking when it happens. It does not happen with right turns, is not speed related, and is intermittent. Seems to happen more frequently after the car has been driven for awhile or when the weather is warmer as it-??s been happening for over a year.
Steering is very noisy Hard to drive Lane departure comes on And makes car drive out of lane of traffic Then brake assist kicks in And stands me on my head I have taken to dealership They can-??t get the car to do it They tell me turn off all the features and drive it I feel very unsafe in it I want the problems fixed Or I will call my attorney
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- Denver, CO, USA