This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The battery voltage of the car goes down to 2 bars, the the check engine light comes on. Sometimes the car/engine shakes and the loses power and won-??t accelerate anymore. This happens even if the car is already on the road going up to 70 mph. We took it to the Honda service center and they spent 3 hours on it, but couldn-??t find the issue. This is not safe, very scary when it happens and has been happening every few days. This could cause an accident especially when it just loses power and we have to pull over to shut off engine to restart to get battery power again.
I was driving my 2021Honda CRV EXL Hybrid on the Interstate in the passing lane. I am the original owner and bought it new in 2021. never had any problem with the car up to that day. I was in passing lane accelerating about 60-65 mph as I rounded a slightly hilly curve in the road when suddenly car started to slow down rapidly. I looked at the dash and could see it was decelerating rapidly, going down and down and slower & I had my foot on gas pedal to the floor, yet the car kept going slower. I put on hazards& managed to get in slower lane, there was considerable traffic volume at the time luckily had room to move in to slower lane and ultimately into emergency shoulder lane, the car was only going about 10 mph even though I still had gas pedal pressed down as far as it would go. Managed to exit the interstate, still it would go about 10mph, so drove it to a safe commuter lot about 1/2 mile down the road. Noticed then that the engine light was blinking on and off. Called Honda dealer and told them was having car towed to their business. Next day, went to dealer and told service rep the experience, they scanned the system and found these codes stored: P0300-P0302-P0303 MISFIRES. they then cleared codes and test drove and no lights came back on at that time and stated that the technician performed a visual inspection and found no issues at this time and performed A/F ratio function test and all cylinders passed. Service rep recommended to me that they would take car for a longer drive, they drove it 28 miles & no lights came back on and no codes set, they state it was "all OK at this time & stated INTERMITTANT CONCERN".I took the car back to my home with great concern, I don't have trust in the car for myself, family or any other people on the road wherever I would go, I want your agency to investigate.As a [XXX] who trusted the brand and invested lot of retirement treasure in this purchase, I request help for a remedy, Honda had no answer & that doesnt cut it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
On [XXX] at approximately 7am, I was driving eastbound on [XXX] in Missouri, just west of Waynesville, MO. Weather was clear, not a lot of traffic. My sunroof glass exploded. There were no cars around me, I had not seen anything fly out from anywhere and hit the sunroof and I don't recall hitting any type of large bump or pothole prior to the glass shattering. The noise it made was very loud; like an explosion. The sunshade was open at the time and the tempered glass shattered all over the inside of my car. Despite shattered glass everywhere, I was not injured. There were no passengers in the car at the time. Since most of the glass fell inside the cabin, I closed the sunshade so no more would fall on me and pulled over in Waynesville. I was then able to drive on to my destination in Florissant, MO with the sunshade closed. Once there, a mechanic broke out the rest of the glass for me and installed crash wrap until I could get the window fixed. He also vacuumed out as much glass from the cabin as he could. I contacted my insurance company, sent photos and a claim was started. In the end, my insurance company took care of the claim, minus deductible. There were no warning lamps, messages or other symptoms of the problem prior to the glass exploding. I had also just had a multi point inspection with my tire rotation and oil change just 3 days prior at Pinegar Honda in Springfield, MO and there was no notation that the glass was cracked or otherwise compromised in any way. I don't know if this is a problem occurring with Honda CR V's or if it's just a fluke occurrence with my particular vehicle. The mechanic was unable to determine what caused the glass to shatter. I am reporting this just in case this is happening with other vehicles and the problem is more pervasive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was notified of the recall in January 2024, have scheduled appointments at Coggin HONDA of Orlando twice brought the vehicle in and after waiting they did not have the part and I was told to come back and or they would call me when the part came in and or save a part for me and contact me to come in, none of that has happened. Coggin HONDA has failed to fix the issue twice but is still sending me texts to bring the vehicle again but there is no promise they will have the part yet again thus wasting my time and not fixing the issue. It is well past the 60-day mark of when I was informed of the recall needed on my vehicle. When I questioned the service associate stating the issue is if I'm in an accident it could cause a car fire, he replied "oh you should be fine, I wouldn't worry about it"...........yet Honda has a recall for this reason. My vehicle has not had the recall done due to their lack of proper service and or competence when a customer makes a scheduled appointment with them now on more than 2 occasions. Will never buy another vehicle from this location again.
I was parking in the garage in the condominium complex where I live. Because the spaces are narrow with a concrete post on the left of my space and a parked car on my right, rather than pull directly into my space I typically stop the car a few feet beyond my space, reverse to align my car with the spot, and then pause to center the steering before I shift to drive. At this point the parking spot is about one car length in front of me. On this particular afternoon, as soon as I put the car into drive, it abruptly accelerated and in the split second before I hit the concrete wall directly in front of me I knew that I had no control over the car's speed. Upon impact, the airbag deployed giving me a sternal fracture and other bruising. I do not know why this sudden acceleration occurred, since I had stopped and carefully positioned the car to slowly move forward into my parking space. After the accident, I checked the floor mat (having heard that sometimes can interfere with the gas pedal) but the floor mat was securely in place. The car was towed to the repair shop and a week later the insurance company declared my car a total loss. When I asked the repair shop if they could tell what caused this sudden acceleration they suggested trying to secure the car's black box, and I mentioned this to the insurance representative. The insurance company have since moved the car to be used for salvage. I do not know what caused sudden acceleration. I can only assume the problem was electrical or computer, as opposed to human error. I am submitting this report in the hopes that others will be protected from being hurt in accidents like this.
- Wellesley, MA, USA
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Hello, I am trying to fix the recalled parts of my car. I contacted Honda dealership where I bought my car, Honda Piazza of Limerick. They say they do not have the parts available, and that I should look elsewhere for the parts. What can I do? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Door Actuator and yes it is available for inspection. Yes, I was locked inside of the vehicle one time (recorded a video of it and showed it to Metro Honda service parts employee). No, the dealer did not conduct a vehicle diagnostic (the vehicle was over the warranty mileage by a couple hundred miles). No Police report. No warnings prior to the door actuator issues.
The driver's side rear window appears to have spontaneously shattered completely while the locked vehicle was parked in the driveway in front of the house. Two guard dogs were sleeping inside the house about 20 feet from the vehicle, and they never barked once. The back seat and floor were covered with chards of glass as was the driveway as far as 8 feet from the vehicle. The window appears to have exploded in two directions at the same time. There were no visible scratches or chips on the window before it shattered. Nothing inside the vehicle was disturbed otherwise. The damage was reported to my insurance company and my Honda dealer neither of whom could offer any explanation. The damage was not inspected by anyone other than myself and members of my family. There were no warnings or symptoms prior to this event. The rear driver's side window and door were operating normally.
My 2021 sunroof shattered out of no where when i was driving, nothing fell on it and no cars nearby so it was not rocks. I think this should be looked into because there are many owners who have reported the same issue. I contact my local dealer and they were in denial but it is very dangerous since the glass from the sunroof was falling on me while i was driving it could have caused a major accident and should definitely be looked into. Sometimes when I turn on my car the dashboard flickers where you are not able to read the screen another safety concern if i cant see certain information. My car only has 8000 miles on it any my battery is still good so I am not sure why there is all these issues.
On December 12, 2023 at 6:50 AM my Check Engine light came on while I was driving, the battery gauge went to two bars, and the car powered down on Route 24 (a state highway). I took it to the dealer later in the day and they could not find anything wrong. Unfortunately, this is the third time my car has powered down/gone into limp mode on a highway. On August 8th almost the exact same thing happened at almost the exact same spot on the highway (slightly uphill, a day after refueling). In August, Honda kept my car for a week to try to pinpoint the problem. There were no stored problem codes. The best guess of the dealer was some sort of engine misfire due to a fuel impurity. On October 12, 2022 I had the first power down experience on the NY Thruway. On that occasion, the temperature sensor malfunctioned (at least according to the messages and gauges). The dealer replaced the sensor.
Vehicle is 3,000 miles outside of warranty, and showed no signs of issues. Starting the car, the driver wheel was locked and all systems complaint of failure. The vehicle could start and drive but the driver wheel required all strength to turn. Taking the vehicle to a Honda Dealership they said the problem was a rack and pinion with an estimate of +$5,300 (not including taxes). This seems to be an abnormal type of repair so close out of warranty.
The vehicle has just passed the 3 yr/36k mile warranty and the air conditioner does not work. It blows hot air, regardless of what temperature you set the A/C at.
The sunroof exploded in normal driving conditions and glass shattered into the cabin. There was no evidence of a rock or other debris shattering the glass. There is a class action lawsuit against honda regarding shattered sunroof and no recalls have been issued.
My steering wheel jerks me back when I try to turn right and other times it will stick when I turn right and I have to jerk the wheel back straight. It is also jerky when traveling straight down the highway - just worse when turning right. After taking it to a mechanic, he found nothing. I took it to the dealership and was told I have to replace the entire steering system. I see there have been LOTS of reports of this and there is now a lawsuit against Honda. I have an open case with Honda and am trying to get them to pay for the repair. They can't give me any reason for the "failure". My car is almost 2 years old!
2021 Honda CRV, went for first oil change, upon inspection if was discovered that strut tower came apart. Insurance adjuster inspected the vehicle and determined there is absolutely no physical damage that could have cause this welded piece to come apart and must be factory defect. Honda denied and does not want to acknowledge manufacturer defect. Vehicle has been deemed unsafe to drive.
I purchased Brand new Honda CRV 2021 from Manhasset dealer in April 2021, since then this happened few times randomly that the trunk would not open completely and it gets stuck few inches up, manually or with foot sensor it would not open right away and we need to close back and try again few times so it opens all the way up, also in August while taking the stuff out from the trunk it start closing on me and my elderly mom and it would not stop, we were about to get injured that day very badly, hardly escaped from the closing trunk, I brought this to attention of Honda dealer during first and 2nd service but as per them trunk closed properly and they would not do anything for this. They said we can not give you new vehicle for this we know you are not lying but sorry we can not help. I did not ask for new vehicle I wanted to fix my car issue only. Till now this is happening, I sent them email request as well for this issue to be fixed but I did not get any response.
Tire sensor fail to warn of a low tire in time. TPMS is triggered after 15-20 miles of driving on a low tire. Tire was low from a screw and drove home, and the warning light never came on.
On more than one occasion while driving the touch screen went black couldn-??t access my navigation nothing couldn-??t get the screen to turn on it wouldn-??t do anything. Then it will tell me connect device when my phone is plugged in I-??ve changed the cords replaced them with generic apple cords nothing bought apple cord and still nothing, apple car play doesn-??t connect says you need to unplug device for car play to work nothing. The sensors are not working like they should there will be nothing around the car will alarm brake then it will automatically brake. I should not have to at to replace the touch screen in my vehicle it-??s under warranty well under the miles as well. I work at a car dealership and the touch screen issue is a big problem I get several complaints about the touch screens not working.
A D V E R T I S E M E N T S
- Lino Lakes, MN, USA