This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2021 Honda CRV Hybrid. 11/9/22: When accelerating to merge onto a highway, moving at approximately 50 mph, the vehicle rapidly decelerated as driver tried to accelerate (went into limp mode), the check engine light came on and the engine made a continuous clattering sound. The vehicle would not go above 15 mph in 55-60 mph traffic. Driver put flashers on and drove 1/2 a mile to the first exit, lucky he could move to the right lane. Vehicle was driven 1.5 miles home at 15 mph and lower. Didn't drive car on 11/10/22. Car driven to dealership on 11/11/22 because there was no indication of anything wrong -- no sounds or dashboard lights or limp mode. Drove to dealership where a scan indicated engine misfire DTC: P0304 was stored in the system. Dealership cleared the system and could not recreate the incident after swapping spark plugs and coils and driving 163 miles over 3 days. Took car home on 11/15/22. Six days later, on 11/21/22, the same thing happened on the highway: as driver accelerated, the engine light came on and flashed and stayed flashing, the engine made vibrating noise, and lost acceleration (limp mode) down to 6 mph on the busy highway. Going 6 mph with flashers on, he was able to reach the ramp for the next exit and pull over on the shoulder. On the shoulder, driver made a video of the engine making clattering sounds and of the engine light flashing on the dashboard. He turned the car off, waited a few minutes, then turned the car back on. Everything seemed fine. Driver exited the highway and drove to the dealership which has had car since 11/21/22. Having no ability to accelerate, and having the vehicle go into limp mode -- having no control -- on a busy highway is extremely dangerous and frightening.
Vehicle is advertised at "36-40mpg" (36 highway, 40mpg city). I am averaging (AT BEST) 25mpg. I reported the issue to Honda Corporate and they advised I take it in to a dealer. I took the vehicle into the dealer I purchased the car from and was told "we drove it around for a few minutes and everything is fine with it." The dealer advised there was "no problem" and "nothing they could do.
Oil level raised up to above the upper mark on dip stick and smell gasoline. This vehicle has been off and sitting more than a few hours on level ground.
- Bronx, NY, USA
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- Arlington, VA, USA