This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hello on or about April [XXX] I was driving my Honda CRV on the freeway. all of a sudden I felt the car sputter. It went down to 25 miles an hour. I pulled over and shut the car off. A couple hours later. Oh my dashboard lights went on. One after another, I called Honda and got the service department voicemail.. Then I called my mechanic and he suggested I reboot the computer Which I did. The next day it did the same thing. I called Honda again the same thing voicemail. I called my mechanic and he suggested that I bring it in to be diagnosed.. He said it was the fuel injectors. And suggested I get a hold of Honda. I made a 3rd call, same thing voicemail. Finally five days later after emailing the service department manager. I finally got a phone call back. I basically was told there-??s nothing they can do for me. The quote for the car was $600 more than my mechanic. So my mechanic fixed it. Two weeks later, the service manager called me and told me it was covered under warranty. But I had already had the car fixed. Brad Haag from Honda of Middleburg Heights told me to send my receipt to iHonda corporate, and they said they could not help me. After doing some research on the Internet this seems to be a very common problem with Honda CRV-??s. I truly believe this is a safety issue. I could-??ve been killed that day.. I bought this car for its safety and reliability. I believe these cars are not safe to be on the road with fuel injectors that just fail without warning. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving in the freeway at 65mph, car starts to loose power, the accelerator does not respond to the push of the pedal. Even if I press the gas, the car just shows in the dashboard that the car is receiving power but speed lingers in 50mph but it clearly is way below this speed and keeps decreasing even if it shows the 50mph, the car just cruises with it-??s own momentum. The hybrid battery depletes completely and warning lights start flashing to check engine. The car will also jerk front to back and the main motor will make a loud noise as if at high power with a hint of rattling. It-??s difficult to maneuver between high speed vehicles passing by while not having any power in the vehicle. The only thing I can do is turn on my hazard lights and cruise to the right lane and look for the first exit and safely park. As soon as I park the vehicle, it will continue to keep with the rattling and the warning lights and high power noise. If I turn off the vehicle and turn it on again, the hybrid battery will reappear with charge and it doesn-??t make any sound (hybrid standby). It will drive normal after this. My vehicle was purchased from dealership in 2021 and the first incident was in December of 2022, it did not repeat this incident until February 2024 where it did it twice, one week exactly apart from each incident under the exact same circumstances and the same area of the freeway as soon as I hit the first top speed of 65mph in the freeway.
The fuel pump system failed and did not accurately display the amount of fuel in tank. This caused car to run out of gas on busy highway, and shut down and all systems turned off. Was able to coast to side of road and from there was eventually towed to local dealership. They diagnosed the fuel system problem and repaired. This was second time it happened, first time was not diagnosed, just fill with gas.
My rear fuel pump failed suddenly when we were driving in highway. No warning at all. We just completed our vehicle inspections by the Honda dealer 3 days prior. We also had them do oil change, replace brake and transmission fluid. It cost us about $2000 for towing and repairs. We found that there is a recall on other crv made the same year. How can I get my repairs reimbursed?
- Waxhaw, NC, USA
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One year after I bought my new 2020 Honda crv the Torque Converter seal leaked and the oil seal was replaced. I had only 4670 miles on it. In August of this yr 2023 my battery died in the middle of no where and had to wait for AAA in 103 temp for 45 minutes. Today October 20th,2023 my car stalled in the middle of a 4 lane busy intersection. The car was towed to the dealership and the fuel pump was replaced at only 14,400 miles! this vin has had no recalls but im so disappointed since I bought a Honda for its reliability. I have a disabled 81 yr old husband and this has been more than stressful. My warranty expires this Dec 2023 and im afraid I bought a lemon. [XXXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driving on the freeway with my foot on the accelerator, the car lost power even thought the engine was running. The engine light came on as a static light - it was not blinking. I pulled off the freeway, put the car in park, and shut the engine off. When I restarted the car the engine light was off and I was able to accelerate again. After the first incident, I took it to a Honda dealer who replaced the fuel injectors. This did not solve the problem as it happened on the drive back from the dealers when I was again driving on a freeway with my foot on the accelerator and I lost all power, the engine was still running and the engine light came on. I pulled off the freeway, put the car in park, and turned off the engine. The car is now at the second dealer to determine the cause. My car only has 46000 miles on it and there should not be these types of uses with the low mileage.
Lost acceleration while driving on major highways on three separate occasions in less than a year's time. Noticed a recall for similar circumstances on the same year and model as mine but was told by dealer that mine was not part of the recall. This is a safety issue that needs to be addressed as I do not want to be in a situation where this happens again. These incidents happened in September, 2022, March 2023, and July 2023. I will put the latest date in additional details below. PLEASE NOTE: This is my second notice of safety concern of my vehicle. I sent a complaint to this administration on 08/25/2023 and did not receive any word or confirmation. Please confirm receipt of this information. Thank you for your help.
On three separate occasions, I was driving on the highway and lost power to accelerate causing a safety issue as I was on a fast-moving highway and had to find an exit or pull over. The three times were September 22, 2022, March 23, 2023 and July 23, 2023. The first time I had it towed to Hennessy Honda in Woodstock, GA. They were unable to determine anything was wrong. The second time, I pulled off the highway, waited 5 minutes and then was able to start and continue to my neighborhood mechanic, Bridgemill Auto Repair in Canton, GA. Again they found nothing to explain the loss of drive power. The third time I was able to get off the highway at a nearby exit and, again, waited for 5-10 min before starting and resuming. When I saw the recall notice on 2020 Honda CR-V Hybrid Recalls, I realized this must be the issue. I brought my car to Ed Voyles Honda in Marietta, GA near my job on August 21, 2023 to have it checked out. They said that this was not on the list of recalls, but if it happened again to bring it back to them to have it checked out. I do not want to wait for this to happen again as this is a safety issue and has obviously happened with other 2020 CR-V Hybrids such as mine. I drive 45 minutes on major highways to work daily and can never be sure when it will happen the next time if I will be able to manage to avoid a crash causing injury to me, occupants in my car, and other cars on the highway. Please advise.
on June 23, 2023, had all the dashboards' lights came on and rough running Mechanicville. Honda say it high-pressure fuel pump replaced it for 1800 dollars. Then on July 23, 2023, all dashboards' lights came on again then they say it's the fuel injectors need to be replaced at 1900 dollars. All this while driving at highway speed someone is going to get killed because the car has fuel problems
My wife driving it all light come on. Take it to shop high-pressure fuel intake had low pressure. Tool cost a lot for an independent shop. Had to tow it to the dealer to be fixed. At dealer found high-pressure fuel pump was bad 1300 dollars to fix. No way a 2020 Honda with 78,000 miles
The check engine light on my 2020 Honda CRV illuminated on 1/24/2023 7am. The dealer inspected the vehicle on 1/26/2023 and found that a TSB 02-081 applied. The issue is that radio interference in the environment can trigger a fault in the evap syatem which then triggers the check engine light to come on. Seeing a check engine light on is scary and distracting. The owners manual states to drive the vehicle as little as possible and to have the vehicled serviced by a honda dealer ASAP. The vehicle is out of warranty and we had to pay over $330 to have the vehicle fixed. The fix entails ADDING a wiring harness. ADDING any part to remedy a problem means that the vehicle has a design defect/flaw that Honda should pay for. Not the customer.
Check engine warning light comes one, vehicle powers down from normal speed and will not exceed 30 MPG. This is a safety hazard on the highway. Problem has been reproduced by the dealer and we have recorded video of the occurrences. Vehicle was purchased new and is under warranty. Has been in the dealer for more than 40 days combined for issue with no resolution and the dealer has received instructions from Honda USA not to attempt any further repairs. Dealer stated Honda is aware of the issues in isolated cars and are working on a fix but does not have one. Honda has been sent a written notice and contacted by me on multiple occasions, has promised call backs but has never responded. There have been multiple occurrences of the same issue with no resolution to date from Honda.
had the very first oil change for my new 2020 Honda CRV at approx 6200 miles and was told there was gasoline mixed in with my oil. the shop brought out a sample and you could smell the gas. took to a Honda dealer and they did not find any problems. oil change was NOT done at a Honda dealer. was told by the shop that performed oil change that they have seen this problem with other Honda motors
Crankcase fuel/oil dilution problem on Honda 1.5L direct fuel injected, turbo engine. Upon the first oil change on our 2020 Honda CR-V exl at about 6300 miles we found the oil level in the crankcase to be overfull by approximately 1 pint. The oil smelled faintly of gasoline and appeared thinner than normal. See attached picture. We live in a town of 22,000. Most trips around town are 2 miles each way at most, which according to Honda is part of the problem as the engine does not run at normal operating temperature long enough to evaporate fuel in the crankcase. We do take occasional trips of an hour or more each direction. Honda says this problem is made worse by cold climates, however, our winter where we live had been very mild compared to most winters when our oil was changed. Most days the outside air temp had been in the 30's to low 40's. I've been told by my Honda dealer's service manager this is a common problem and Honda has no fix for this problem. I am concerned about having proper oil viscosity. If the oil level in our Honda engine crankcase was a pint over full, that would be equivalent to a 13% fuel content since the engine only holds 3.7 quarts of oil. That seems excessive and viscosity has to suffer allowing excessive engine wear. Honda says it will be fine. I have written to Honda Corp. About this problem and have not received a reply.
Car was only two months old from the shop and had a severe gas leak from the bottom of my Honda CR-V 2020 dealership told me it was rodents that ate the fuel pump and then lent me the exact same care Honda CR-V 2020 and again a week later had the same problem. This was reviewed by my own mechanic and said that there was whole on the fuel tank. Honda-CR-V leaks gas when turned on. It is leaking large amount of gas.
A D V E R T I S E M E N T S
- Parma, OH, USA