This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a notice in March 2024 regarding a recall for my 20 CRV involving a Seat Weight Sensor Circuit Board. I contacted my local Honda Dealer, Serra, Honda Grand Blanc, Michigan to inquire about obtaining a time to service the recall. I was told at that time that they did not have the parts available and to call back in the fall to schedule. I spoke to the same dealership on September 27, 2024 and was told that they did not have the parts and had no idea when they would arrive. They continued to state Honda offers vague communication on when the parts will be available. This is unacceptable and is a definite safety issue.
Had my car inspected on Aug 5 everything was good and as I was driving down the road on Monday Aug 7 that afternoon and my airbag system (SRS) problem light came on we called the dealership on Tuesday morning and they said that we could drop it off and leave it on Wednesday and they would look at it when they got to it. So they called on Thursday and said it was u3000-49 internal failure of srs system also said found to be communication issue with the seat sensor which is made onto the frame and said the seat will have to be replaced If isn-??t replaced and if I was to get in. Wreck the air bag or seat belt could not work properly and could result in someone getting hurt.
- Stanley, NC, USA
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- Chesaning, MI, USA