This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel felt stiff while attempting to make a turn and the contact started to lose control of the vehicle. There was no warning light illuminated. The contact heard a loud creaking sound coming from the steering wheel while attempting to make a turn. The vehicle was taken to be diagnosed and the contact was informed that the power steering assist needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 55,000.
The steering wheel is not turning smoothly when slightly. Steering sticking when slightly turning side to side. Sonda service suggests replacing EPS Rack assembly. $3100
The steering sticks and gets stuck. I have to turn the wheel so hard at times, the vehicle wants to veer into the other lane. I could hit another car or drive off the road. Occurs at high or low speed. I have taken the vehicle to the Honda dealership and they confirmed "electronic steering rack assembly internal malfunction. The dealership Honda of Sarasota Florida indicated this is very common problem. The issue is so common the part is on nationwide back order from Honda. The vehicle is unsafe to drive and the repair estimate is $3826. No ETA on parts.
Eight months ago while returning home from a road trip my steering began acting strange. Seemed sticky. Not smooth. I disengaged the cruise control but the problem was still there. After returning home it was not as noticeable unless I drove a minimum of 10-15 minutes.. Then I began hearing a clicking sound coming from the steering wheel and when driving on an interstate for about 20 minutes the effort to keep the steering wheel from sticking to the left or right becomes very tiring. A constant battle. The problem is getting worse and more pronounced. I disengaged the Lane Departure Feature but it didn-??t improve anything. I-??ve recently taken the vehicle to the Honda Dealer and I now have to replace the Steering Rack at a cost of $3500 before tax and front end alignment. I am waiting for a steering rack to become available as there is a nationwide shortage at this time. My dealership is familiar with this problem as they get daily complaints of this issue. I will not be driving this vehicle on my planned summer vacation until it-??s fixed. I don-??t feel it-??s safe. The effort to overcome the stickiness in the steering wheel becomes very exhausting. I can-??t imagine driving several hundred miles in this condition. Frankly, I-??m not certain it-??s even safe to drive any distance as I worry it may one day Lock Up.
- Sarasota, FL, USA
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*This car was parked in the driveway 2 days without being driven before the following incident* ALSO- there are recalls for this make and model. Honda always said that the recalls do not include my car. Recalls should be expanded to include mine since the car is un drivable at the Honda service center. WHAT HAPPENED: Alarm went off on car in driveway. Horn constantly going off. Smoke came out around steering wheel and inside the vehicle filled with smoke. All lights came on dash. Gears were locked up and had to manually put in neutral to get on tow truck. Car is at Honda dealership in cumming GA. Said I needed steering wheel cable, srs unit, safety restraints unit, & brake boosters. They put parts on. Did same thing to them as it did in my driveway. Horn & smoke & all!! Now they say it needs steering wheel & the harness is on back order until August 28! and that my vin # is NOT on the recall but I believe it should be. This car could have caused a fire and was parked beside my house. My family and I were at risk and almost called police and fire department. Newborn baby, & other family members inside the home. Family members disconnected the battery because horn was so loud. All these repairs are headed towards $9000 & this is insane. This is my only vehicle. I must have transportation!
For about the last 6 months, we have experienced the "sticky steering" during every drive. I did not realize other Honda CRVs have been having the same issue, although it appears most reported model years have been newer than our 2019 model. There have been no "check engine" or warning lights on the dash. We have had a few experiences of the CRV being difficult to maintain within the lane while driving, although luckily no accidents at this time. We took our CRV to the Honda dealer who was able to experience the steering issue of our CRV, and acknowledged the current solution is to replace the steering gearbox assembly, which was quoted at $3500 (labor included), and the gearbox assembly is on national backorder with no estimated time of being available. To make the situation worse, the dealership requires a full payment upfront of the cost for the part ($2500). This steering gearbox issue is a huge safety concern, and without an estimated time of remedy, our confidence in Honda at this point in time is not the highest.
My car is having sticking steering and creaky noise when it turns. I googled this online. They have over 500,000 cars with the same issue. I went to get it checked out they want me to pay $3400 to get this fixed. I believe this is a major safety issue. Steering sticks at high speed very scary. The parts are on backorder, which leads me to believe there-??s multiple cars having same issue. what I read into this is that Honda is more worried about the profit versus the safety of their consumers and their loyal consumers. that is over 500,000 cars with the same issue. Honda should be fixing these for charge. I have an injured in this car. It is the only one I have to drive. Before they fix it. I think they should fix it for free because it-??s obviously a defect and 100,000 cars and therefore their liability to protect their customers. When you call her number, they talk about safety. They don-??t give a dam about safety they only care about making a profit.
The steering rack is malfunctioning, causing the steering wheel to have notchy feel and a clicking sound. Problem has been reproduced by independent service center. No warning lamps.
I was driving on the highway last week and my steering kept sticking. It-??s like having to constantly adjust and you can feel the steering stick. Now it-??s happening even in town while driving. I reached out to Steve Padgett Honda in Irmo SC and they said it-??s not a known issue. I beg to differ. I decided to google to see what might be the problem And was overwhelmed by all of the information I have found. Including the fact that it IS a known issue to Honda. I think it-??s dangerous! TY for any help.
Steering has become intermittently "sticky" in the last year. The vehicle has 12,000 miles on it. The dealer says the EPS Steering rack is the cause and needs replacing at owner's cost.
Steering is "sticking" when driving above 35 mph which requires some effort to overcome and when it "unsticks" results in over correction. Also makes an audible noise when "unsticks" First noticed a year ago. It subsided but now has returned and is worse than before.
The steering on this vehicle became -"sticky-" and requires extra force to pull it from the center position. This little bit of extra force causes overcorrection of the vehicle making it unstable and unsafe. Dealer wants $3500 to fix a premature and unsafe electronic steering issue. Vehicle has not been crashed or damaged in any way. i have contacted American Honda but they will not fix the problem, answering( sorry, but your vehicle is out of warranty). Problem has been reproduced by dealer, no warning light on vehicle.
After using the LKAS at 36,300 miles I observed stickiness in the steering wheel. I drove it for awhile but the stickiness makes it difficult to steer and could cause an accident. I took it to the dealer and now at 37,000 miles it needs a complete rack and pinion steering assembly at almost $4000 dollars. I have been driving cars since the 1970's and this is the first steering issue I have encountered. You would think that steering would be a system they have mastered by now. I also know that slightly older Honda CRV's (IE, 2018 model year) have been recalled for an issue like this due to improper heat treatment of the gears in the rack and pinion system. My guess is that the same parts in that model year are also in the 2019 model and it should b added to the recall as well. This system should not fail at only 37,000 miles.
In November of 2023, I started having a noise in the front end of my 2019 Honda CRV. I took it into the local Honda dealership and was told that I had a bad power steering rack. They replaced the steering gear box. I was concerned that a vehicle with only 34,000 miles on it would have such an important component break so soon. I looked on [XXX] & saw there were multiple reports of the same thing occurring on other same year, low mileage cars. There were reports on the same website that indicated some had actual problem when steering. I reported it to American Honda, they were responsive, but I did not know that this was the group that needed to be alerted to the problem. So, I am addressing it now. Thanks for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car has a steering problem. After driving for a while at highway speeds, the steering "catches" or is "sticky" where it takes extra effort to make even minor adjustments. The car has been doing this for approximately 10K miles (one year) and is making us nervous about taking any long road trips at highway speeds. The car is out of warranty and the dealer is indicating the electric power steering unit is probably at fault, but will not honor a safety replacement and will charge approximately $3500 for replacement.. This certainly should be honored as a recall safety problem.
Starting at just over 36,000 miles after the last time I used LKAS there is now a stickiness in the steering. Light catches that almost seem like the LKAS is still trying to correct. I can overcome the catches, but makes the steering less comfortable than it should be and worry about worsening issue. Will be taking the car in for service but have seen may issues related to steering on this model of car, so wanted to make sure all complaints are noted by NHTSA. No warning lights are showing.
A D V E R T I S E M E N T S
- Newtown, PA, USA