This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have contacted my local Honda dealer about this issue months ago and the recall and they said they did not have parts available yet. I have always kept my maintenance up since I bought it new. On the way home the other night all of a sudden my turbo charger blew and took out my catalytic converter along with it. I was told this was a $8000 repair!!!! It only has 135,000 on the car. I have read and spoke to many people that stated that the fuel pump issues can cause this! I am so upset by all of this. I should not have to pay for this NOR is this safe!
As I was attempting to quickly accelerate to merge onto the freeway my vehicle experienced extreme hesitation and engine misfires. All my dash warning lights were then illuminated. My vehicle nearly came to a stop. This nearly caused me to be rearended by vehicles on the freeway especially an 18-wheeler that was quickly approaching to my rear. I limped onto the side median where I stopped my vehicle turned it off and then restarted it. It restarted but all the warning lights were still illuminated. I managed to drive slowly to my dealership where my vehicle had just been around two weeks prior for a similar incident (only the one engine warning light was illuminated) where they replaced my fuel pump under recall. On my latest incident they did a diagnostic check, and it displayed DTC codes P0172, P0300, P0301, P0302, P0304, multiple cylinder misfires and fuel rail pressure too high. At their recommendation they replaced my fuel injector and spark plugs. My vehicle was 4 months and 8000 miles out of the extended Honda Care Warranty I had purchased when I bought my vehicle, so I had to pay for the repairs. Nearly 10 days later my vehicle was experiencing similar symptoms of hesitation and misfires upon rapid acceleration with all dash warning lights illuminated. I stopped and restarted my car drove it to an auto parts store where they ran a computer diagnostic check, and it showed random misfires and also this time it said i needed my PCM reprogrammed. I managed to reset the codes and now looking to sell my vehicle. I felt compelled to notify Honda corporate customer relations via email, not just for a reimbursement of payment but also for safety notification; they checked my VIN and was told since there was not a current campaign on that VIN and it was out of warranty so it's up to me to repair. I believe it is a safety issue affecting my model like it has affected others.
The fuel pump allegedly is on recall, but other issues are underlying that Honda is aware of but won't go public. My emergency braking system alerts but there is no car in front of me. The pump stalls the car to where it won't go above 20mph, and the car does not shift gears when it stalls. Honda has no answer my car has been down since 06/2023 it is a one car family, I have wasted and depleted mu funds on a rental car and Honda has no answer for me. My safety was at risk as the car stall and slowed down mid speed on the highway. All the lights appeared on the dashboard.
[XXX] Saturday at [XXX] while driving at about 50 MPH onto [XXX] toward [XXX], My Honda CRV 2019 suddenly stalled, all alarms setup, beeping on the dashboard, while I was puzzling what was happening, the car behind us almost slammed into our car, narrowly missed by sudden turned to my left hand side. We hit the Emergency Light immediately, then pull over to the side, and immediately called my favorite Honda Mall of Georgia Dealership (HMGD), Buford, GA the lady was very nice after she heard the incident, gave us the name and mentioned to contact Service Manager directly first thing on Monday, also scheduled us to checkup on 7/24/2024. Me and my wife called the office again on Monday 7/22/2024 11:15 AM, to reiterate the dangerous incident which occurred two days ago. However, Service Manager was away from the office, after a few minutes, the Assistant Manager responded immediately, recommended us to bring in to have a thorough Checkup. Also we stated that we have been calling the office regarding the FUEL INJECTION PUMP RECALL (since 12/28/2023 regarding Engine Fuel Injection Pump Replacement), for more than 5 times according to our record. The responses were no parts available until August 3X, then delayed till September 2X, recently said till this fall 2024. Having said that, if the incident happened again, while our whole family, my daughter and two grandchildren all on our favorite HONDA SUV, if a semi-truck was behind us on [XXX] that day, a crash accident would have been fatal the whole family and Daughter and two Grandkids??'After HMGD completed checkup from 7/24 to 7/25, stated the Technician and HQTR still could not identify any RECALL related issue. Then stated my CRV is ready to pick up. (Repair-Order- [XXX]. Dated 07/25/2024) I was startled by the statement. Our HONDA (HMGD), is willing to put our Lives and Safety at RISK on the highway again, as long as you bring the car back for the next incident, (if YOU survive the CRASH). REALLY ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Emergency breaking for no reason. Car shuts down and stalls. Flashing Emission system problem, brake systems problem, brake hold systems problem, Power steering systems problem, vehicle stability assist problem, Hill start assist problem, adaptive cruise control problem, Collision mitigation System problem, Road departure mitigation system, problem. This is continuing to happen after the recall was supposed to be fixed. My car is unsafe to drive.
- Calimesa, CA, USA
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The contact owns a 2019 Honda CR-V. The contact stated while driving 65 MPH, and attempting to stop at a stop sign, the vehicle started jerking, lost motive power, and then stalled. No warning lights were illuminated. The contact stated that the failure reoccurred several times. The vehicle was taken to the local dealer; however, no assistance was provided since there were no warning lights illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Fuel contamination leads to the dilution of my engine oil. I perform my own oil changes, ensuring the engine is filled to 50% on the dipstick. Typically, after 4 to 5 months, the dipstick indicates the oil level at FULL due to fuel contamination. This causes me to change the oil to prevent excessive engine wear caused by dilution. This problem started ever since I purchased the SUV (2019 Honda CRV EX) new on 8/31/2019.
A little over two weeks ago we took our 2019 Honda CRV to the dealership because all the indicator lights were lighting up on the dashboard. It started as I was sitting in the car with the car idling as I waited for my husband to come out of the store. We took a short video of what it was doing. The car was at the dealership the next day, but there were no indicator lights like the previous day. We shared the video with the service rep. When we picked it up we were told the fuel injectors needed to be replaced and it would cost in excess of $2,300. The car has less than 78,000 miles on it. The service rep said that if it was his car he would not drive it a distance (freeway) with this problem. That says to me that it is a safety issue. We had been concerned that it could be an electrical issue because the car was in a front-end, side-swipe collision in November 2023, and we had just gotten it back from repairs at the dealership two weeks before the indicator lights problem. The service rep assured us it was not an electrical problem. I looked up the problem on the internet. On [XXX] there were a number of other Honda CRV owners with the same problem at about the same mileage. Our safety is at risk with possible risk to friends and family because we need to drive on the freeway for daily activities. We took it to an independent automotive service location. They did not come to the same conclusion; the indicator lights were no longer on. This vehicle component has not been inspected by any others, other than already mentioned. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Honda CR-V. The contact stated that upon starting the vehicle, the vehicle idled extremely rough. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a misfire in cylinder #1. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-037. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Was parked on side of road. No previous warning lights. Car would not start. Unable to put on hazard lights in dark on highway. Had to be towed. All dash wearing lights on only. Was at dealer 2 months prior due to all dash lights on and power failure. Replaced battery and car was re coded per dealer. Prior to that all dash lights came on when car turned off and had to disconnect battery cable every night. Now car does not turnover when jumped and battery charged. Dealer thinks might be a smart unit and parasitic battery drain. Car only has 42000 miles on it. No hazards, worried about being rear ended. i What if there was an abrupt power failure while driving. Living in Wisconsin what if stranded in freezing temps. Unreliable car due to manufacture defects.
Vehicle has approximately 90,000 miles and a rod broke off inside the engine causing a hole in the engine. Engine needed to be replaced. Honda reported that this happened because oil changes did not occur every 3000-6000 miles. Vehicle was purchased new October 2019 and engine failure occurred December 2023. Most recent oil change was completed 10/31/23 by Honda dealership at 89,529 miles.
2019 Honda CRV 61K Miles, already had all lights on dash pop up. Says battery is bad, but its good. Then asked me to change engine filter and cabin, done and good now its saying fuel injectors? When does it end this is a joke
The contact owns a 2019 Honda CR-V. The contact stated while driving uphill at an undisclosed speed, there was an abnormal grinding sound was coming from the vehicle. The failure persisted and the vehicle stalled with several unknown warning lights illuminated. The contact called a friend who assisted with having the vehicle towed to the residence. The contact called a local dealer and an independent mechanic who declined to service the vehicle. The contact then called Honda of Cleveland (2701 S Lee Hwy, Cleveland, TN 37311) who agreed to service the vehicle. The vehicle was then towed to the dealer and the contact was informed that a blown engine rod had caused the failure. The manufacturer agreed to cover half the cost of a new engine while the contact paid the remaining balance for a new engine. The vehicle was repaired. The failure mileage was 69,784.
When outside temp is below 30 degrees, the engine will not generate heat unless driven for several miles. When you stop and let car idle the engine temperature drops very low not allowing the inside cabin to remain warm. So basically if I get stuck in a snowstorm I could freeze to death because this car will maintain a warm temperature unless it-??s been driven.
This happens at least once a week. My engine randomly stalls and restarts while driving. Sometimes it happens while I'm turning my steering wheel to the left, and other times it happens while driving on the highway. The whole car shuts down for a few seconds and then restarts and continues as if nothing was wrong. I've also had occasions where, when I turn my steering wheel, some of the features will stop working, like lane assist, cruise control, etc.
On two separate occasions, the car shut off shortly after the car was turned on. After the first occasion, we thought it was a battery problem and called AAA. They said the battery was in good condition ( it was replaced in 3.2023) and the car turned on after a jump start. Several weeks later the same thing happened and the car would not turn on even after a jump start. I had the car towed to a local auto store where they told us the work up showed a P0087 error - low fuel pressure. This was a felt to be an issue with the fuel pump and recommended we take the car to Honda as this was supposed to be under recall for CRVs from 2018 and 2019. We towed the car to Honda and they confirmed it was fuel pump issue but our car VIN was NOT associated with the current recall. The dealership and Honda Corporate ultimately refused to cover the cost of repair/replacement of fuel pump as they said our vehicle is currently not under the recall despite the fact that our Honda CRV is also from 2019. I am filing this complaint to notify NTHSB of the issue we had and whether our vehicle and potentially other vehicles would need to be included in the current recall.
Ever since the fuel pump was replaced by the recall, the car has had a delayed start. Recently the car started but when pit in drive the car stalls. The car does not reliably run, and can stall at any moment.. We have been informed by the dealership that it is now the fuel pump motor that has failed. Seems to me that this is part of the same problem.
When the fuel injectors go bad or out in the 2019 CRV, the check engine light should just come on. Instead the CRV 2019 CRV all lights come on dashboard disabling all safety systems in the car and makes those safety systems unusable when it should just be alerting you of an engine issue. This could cause accidents with a vehicle, rather than the engine just shutting down. Honda has known about it not fixing not only fuel injector they need to be fixing the electric problem that goes along disabling the safety features. They also need to get fuel injector parts in stock. Also, the fuel injector cause further damage to other parts of the vehicle. It damages spark plugs, oil. Honda should been recalling this issue awhile. We take good care of our vehicle and have up kept this vehicle. This one needs to be fixed properly fixing just the injector not enough they have to fix the issue of the safety features where doesn-??t disable the whole car along with new injectors.
Vehicle had a engine failure at 64,000 miles, vehicle was very well maintained by dealer, on time, I went in for a oil change drove in to the dealer, got vehicle back and 400 miles down the road had loud knock in the engine, dealer told me they saw metal shavings, possibly a spun bearing from oil dilution, they refuse to repair it as it-??s passed the 60,000 warranty mark leaving me with a $6000 bill
I have a 2019 Honda CRV, purchased new on Guam from Triple J Honda (Tamuning) on Jan 2020. As of May 2023, my car has about 32,000 miles but my car began having trouble starting [engine made sputtering(?) noises when turning the key] that morning. Then, while driving in traffic, the car had STALLED/STOPPED WORKING in the middle of rush hour (around 9AM) traffic!!! THANK the LORD, though, the traffic light had just turned red so all the other drivers were slowing down around me! I tried over & over again, but the car wouldn't start! So, the police had to stop/redirect traffic and also helped me push my car to a safe area. Almost all the warning signals on my dashboard were lit on, so I wasn't sure what caused the problem. The engine warning light was also on, so I had a towing company take my car home to replace with a new Honda battery. After placing a new Honda car battery (bought at Triple J Tamuning), it still had difficulty starting, made sputtering noises, and was drivable for only 2-3 feet, then it died again! I had to tow my car again but to Triple J Honda (Tamuning) to diagnose the problem. The service advisor told me that the reason why my car won't start is because "You have a major problem with your fuel pump." I researched online and found that 2018-2019 Honda CRV had safety recalls for the fuel pumps. So, I searched the nhtsa & owners.honda.com websites whether there's a safety recall for my car; but there's no recall showing based on my VIN. Is it true that more cars are being still being added or owners notified later about the safety recalls? This 2019 Honda CRV is the only car available to make deliveries/pick up some supplies for my (very small: me & my mom) family business. So, we really do need this car working reliably asap. If Triple J Honda says that I have to pay for the fuel pump replacement because there's no safety recall for my car's VIN, what can/should I do" How can I know or be notified whether my car will get a safety recall" Thank
A D V E R T I S E M E N T S
- Bucyrus, OH, USA