This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
UNKNOWN, Rubber seal in the sunroof ripped when I opened it, causing it to make little holes, after the car has sat in dealership lot for a while. I bought the car used so that is the reason the sunroof has not been opened for a long time as it was just in the dealership lot. This could possibly cause water to leak inside of the car.
CMBS failure kept alerting a problem was braking when nothing in front of car. making car surge as well. put me at risk on highway. Have not contacted dealer, has not been inspected, all waring light kept going on for all brake and migration sensors
The contact owns a 2019 Honda CR-V. The contact stated that the battery was drained due to the vehicle being parked and not driven for several months. After recharging the battery, several warning lights were illuminated. The contact stated that the TPMS, brake system hold, Lane Keep Assist, and vehicle stability assist (VSA) warning lights were illuminated. The contact researched and noticed similar vehicles had experienced the same failure after charging the battery. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 22,000.
I was driving slowly yesterday in a parking lot area and the electrical system on my 2019 CRV Touring sent messages that the brakes, power steering, and engine were shutting down. I lost some power steering capabilities and the brakes were not working normally, but were partially working. I called the dealer who was nearby and they said if I could drive it, to try to get to the dealership. I was less than a mile away, so I was able to drive it very slowly without complete power steering. I was told that all of the electrical signals and shut-downs were due to a fuel injector defect and that I would need all fuel injectors replaced. I have had my Honda regularly serviced without missing any needed service appointments. Prior to the electrical system shut-down yesterday, my Honda was on a recall list for a new fuel pump, which was incorrectly installed, had to be reinstalled a second time, only to find out from Honda that they had made an error and should not have sent me a letter that my Honda was under a recall for a defective fuel pump. The electrical issues began to surface soon after the second fuel pump install (the reinstall due to incorrect install the first time). It also needs to be noted that my car cabin smelled of gas for several days after the fuel pump installs, and if I fill up my gas tank to full, the cabin of my car has a gas smell. My battery immediately died shortly after the second fuel pump install and it was only approximately 2 years old. The screen where my indicators are will frequently shut down for no reason from time to time, but then will come back on. Yesterday was the first time that all systems sent warnings that everything was going to shut down, and the steering and brake systems were compromised. My family and I have concerns regarding the safety of this vehicle at this time.
While coming home from a restaurant, all kinds of warnings were displayed on the screen. Then as I got in front of my house, my brakes and transmission locked up preventing the car from moving. I had it towed to the Honda dealer and after inspection I was told the wires in the harness leading to the rear view mirror were loose and caused the electrical system in my vehicle to malfunction. I had no idea why this happened as neither my wife or I ever touched those wires. I was told the repair would cost $3,650 and would not be covered by the extended warranty I had purchased when I bought the car new. I did go ahead and authorize the repair, but was not happy about it. The service advisor said this had happened before on other Honda vehicles. This is a major safety defect that could cause accidents.
- Thousand Oaks, CA, USA
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[XXX] Saturday at [XXX] while driving at about 50 MPH onto [XXX] toward [XXX], My Honda CRV 2019 suddenly stalled, all alarms setup, beeping on the dashboard, while I was puzzling what was happening, the car behind us almost slammed into our car, narrowly missed by sudden turned to my left hand side. We hit the Emergency Light immediately, then pull over to the side, and immediately called my favorite Honda Mall of Georgia Dealership (HMGD), Buford, GA the lady was very nice after she heard the incident, gave us the name and mentioned to contact Service Manager directly first thing on Monday, also scheduled us to checkup on 7/24/2024. Me and my wife called the office again on Monday 7/22/2024 11:15 AM, to reiterate the dangerous incident which occurred two days ago. However, Service Manager was away from the office, after a few minutes, the Assistant Manager responded immediately, recommended us to bring in to have a thorough Checkup. Also we stated that we have been calling the office regarding the FUEL INJECTION PUMP RECALL (since 12/28/2023 regarding Engine Fuel Injection Pump Replacement), for more than 5 times according to our record. The responses were no parts available until August 3X, then delayed till September 2X, recently said till this fall 2024. Having said that, if the incident happened again, while our whole family, my daughter and two grandchildren all on our favorite HONDA SUV, if a semi-truck was behind us on [XXX] that day, a crash accident would have been fatal the whole family and Daughter and two Grandkids??'After HMGD completed checkup from 7/24 to 7/25, stated the Technician and HQTR still could not identify any RECALL related issue. Then stated my CRV is ready to pick up. (Repair-Order- [XXX]. Dated 07/25/2024) I was startled by the statement. Our HONDA (HMGD), is willing to put our Lives and Safety at RISK on the highway again, as long as you bring the car back for the next incident, (if YOU survive the CRASH). REALLY ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
There is a recall issued for my vehicle. I have experienced the exact symptoms described as part of the recall notice. I had a check engine light. Initially they said it was the battery and replaced it, however, a month later again was the same problem. They had an area of diagnosis where it said fuel injection replacement. I was charged 3k. I spoke to them and asked why is it that I had to replace my battery within 1 month, thats very odd. Why is not the recall issue that is the problem and why do they not fix that for me" Why is it that the recall issue is not causing my issues or secondairly causing my issues and everything is being addressed but the recall" I called company. They said they cant get any information from the dealership because of their systems being down-?"in 2024, lies. Systems can be down but eventually they can be fixed. They asked me to go to a different dealership. I have gone to a different dealership. I was told that the company is not reimbursing people despite having these issues of starting vehciles and check engine signs. These companies need to be held accountable. If a recall is issued, and when a customer is having issues, they cant just blame it one the batter or other parts and act like the recall is not the issue.
Emergency breaking for no reason. Car shuts down and stalls. Flashing Emission system problem, brake systems problem, brake hold systems problem, Power steering systems problem, vehicle stability assist problem, Hill start assist problem, adaptive cruise control problem, Collision mitigation System problem, Road departure mitigation system, problem. This is continuing to happen after the recall was supposed to be fixed. My car is unsafe to drive.
*This car was parked in the driveway 2 days without being driven before the following incident* ALSO- there are recalls for this make and model. Honda always said that the recalls do not include my car. Recalls should be expanded to include mine since the car is un drivable at the Honda service center. WHAT HAPPENED: Alarm went off on car in driveway. Horn constantly going off. Smoke came out around steering wheel and inside the vehicle filled with smoke. All lights came on dash. Gears were locked up and had to manually put in neutral to get on tow truck. Car is at Honda dealership in cumming GA. Said I needed steering wheel cable, srs unit, safety restraints unit, & brake boosters. They put parts on. Did same thing to them as it did in my driveway. Horn & smoke & all!! Now they say it needs steering wheel & the harness is on back order until August 28! and that my vin # is NOT on the recall but I believe it should be. This car could have caused a fire and was parked beside my house. My family and I were at risk and almost called police and fire department. Newborn baby, & other family members inside the home. Family members disconnected the battery because horn was so loud. All these repairs are headed towards $9000 & this is insane. This is my only vehicle. I must have transportation!
I experienced a concerning incident while driving recently, and I would like to bring attention to several issues with my vehicle. Firstly, while turning onto a main street at a speed of 35mph, my vehicle's automatic emergency braking system unexpectedly activated, despite there being no obstruction in front, beside, or behind me. This occurred at a green light as I approached the beginning of the intersection. Additionally, I have been facing multiple problems with my stereo, including glitches, turning off unexpectedly, and the brightness becoming engaged and freezing. I had previously reported these issues to the dealership within the first two years of purchasing my vehicle in 2019. However, the technicians only unplugged and replugged the stereo, assuring me it would be "good." I-??m still currently dealing with the problem of the stereo glitches in 2024. Given these concerns, I am worried about the possibility of future issues arising and the potential for a collision due to my vehicle stopping itself randomly while driving. As a responsible driver with a family to consider, I kindly request immediate assistance in resolving these matters. To address the specific questions: 1. The component or system that failed or malfunctioned is the automatic emergency braking system. 2. Yes, the vehicle and its components are available for inspection upon request. 3. The safety of both myself and others was put at risk due to the sudden activation of the automatic emergency braking system. 4. The problem has not been reproduced or confirmed by a dealer or independent service center. 5. The vehicle and its components have not been inspected by the manufacturer, police, insurance representatives, or others. 6. There were no warning lamps, messages, or other symptoms prior to the failure of the automatic emergency braking system.
> What component or system failed or malfunctioned. Brake fluid line defect resulted in total loss of braking power. Line spraying brake fluid in engine compartment. >Is it available for inspection upon request" Yes, but it is scheduled to be worked on in two days. >How was your safety or the safety of others put at risk? Total loss of braking power. Fortunately, the problem manifest in our home driveway at slow speed. >Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, by a Honda dealer service center. Dealer concluded that failure of the original equipment Honda battery resulted in acid leaking on brake components and resulted in the bursting of the brake line and total loss of braking. >Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. >Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No.
Sometimes when you shut the car off, the fuel pump in the fuel tank continues to run. I restarted my car and shut it off and the fuel pump will stop. I'm not sure if it's a bad relay or in the wiring. I don't park near the house. Thanks
All of these warning indicator messages pop up on dash: electric parking brake problem, tire pressure monitor problem, brake system problem, brake hold system problem, power steering system problem, hill assist etc. My battery was changed and my system was checked but these lights still come on frequently. This has been going on for over a year.
Randomly all (12 or 13) warning lights come on my dash. Everything from check engine, cruise control problem, hill start problem, braking problem, tire pressure problems, etc. Honda claims they don't find any problems with my car, but I have had this happen for years. Even under warranty, the dealership and Honda of America did nothing.
A little over two weeks ago we took our 2019 Honda CRV to the dealership because all the indicator lights were lighting up on the dashboard. It started as I was sitting in the car with the car idling as I waited for my husband to come out of the store. We took a short video of what it was doing. The car was at the dealership the next day, but there were no indicator lights like the previous day. We shared the video with the service rep. When we picked it up we were told the fuel injectors needed to be replaced and it would cost in excess of $2,300. The car has less than 78,000 miles on it. The service rep said that if it was his car he would not drive it a distance (freeway) with this problem. That says to me that it is a safety issue. We had been concerned that it could be an electrical issue because the car was in a front-end, side-swipe collision in November 2023, and we had just gotten it back from repairs at the dealership two weeks before the indicator lights problem. The service rep assured us it was not an electrical problem. I looked up the problem on the internet. On [XXX] there were a number of other Honda CRV owners with the same problem at about the same mileage. Our safety is at risk with possible risk to friends and family because we need to drive on the freeway for daily activities. We took it to an independent automotive service location. They did not come to the same conclusion; the indicator lights were no longer on. This vehicle component has not been inspected by any others, other than already mentioned. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving the car at highway speed the vehicle experienced a complete loss of power to all essential functions. The engine shutdown and there was no steering and loss of some of the brake functions. Multiple warnings started showing ( too many to list here ). The car came to a stop partially in the highway and we experienced several near misses by passing vehicles before we could get enough assistance to push the vehicle out of the roadway. Since this incident a simple search has shown that this is a very common problem with this vehicle. It appears that it could be a problem with the computer software. This problem has a very high potential for serious injury or death when it occurs while driving at highway speeds. Please look into this issue as soon as possible.
The contact owns a 2019 Honda CR-V. The contact stated while driving 30 MPH, the messages "Emission System Problem", "Brake System Problem-??, "Tire Pressure Monitoring Problem", "Brake Hose System Problem" and "Power Steering EPS Fault" were displayed. The contact stated that the vehicle had not experienced a mechanical failure. The contact stopped driving the vehicle due to safety concerns. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 48,000.
Was parked on side of road. No previous warning lights. Car would not start. Unable to put on hazard lights in dark on highway. Had to be towed. All dash wearing lights on only. Was at dealer 2 months prior due to all dash lights on and power failure. Replaced battery and car was re coded per dealer. Prior to that all dash lights came on when car turned off and had to disconnect battery cable every night. Now car does not turnover when jumped and battery charged. Dealer thinks might be a smart unit and parasitic battery drain. Car only has 42000 miles on it. No hazards, worried about being rear ended. i What if there was an abrupt power failure while driving. Living in Wisconsin what if stranded in freezing temps. Unreliable car due to manufacture defects.
A D V E R T I S E M E N T S
- Waxahachie, TX, USA