This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Three incidents (all random) travelling on two lane highway in Suburban area, the cmbs system automatically stopped the vehicle. There were no other vehicles, animals, other obstructions, or cross intersections around. The weather was a clear, sunny day. The three incidents were during may, June, and July, 2020. (specific dates aren't available). The vehicle was travelling approximately 35 to 40 miles per hour. I took the vehicle to great lakes West Honda - elyria, oh 44035 (from whom the vehicle was purchased). Service manager and technician took the vehicle out for testing. Everything was operating to Honda specifications.
While accelerating through an unobstructed city street intersection from a red light that had just turned green, the vehicle's collision mitigation system -- without warning -- activated and forcefully applied the brakes for no apparent reason. The system brought the vehicle to a complete hard stop in the middle of the intersection and I was nearly rear-ended by the vehicle behind me. There wasn't any vehicle in front of my car and no reason for the system to activate. I could not override the system once it activated. I estimate my vehicle's speed at approximately 15 mph when the system activated. I understand there are reported problems and lawsuits about this issue with Honda's collision mitigation system.
My 2019 Honda CR-V touring model had sudden unintended braking. There were no cars or obstructions around. It was at noon on a sunny day. My dealer said the car was working ok and gave me a page telling me not to use the adaptive cruise control in town. I called Honda Corp and asked for a buy back. This resulted in a test drive and a statement that the car was working as designed and there is nothing else to do. They did tell me that they found a code in the collision mitigation system data record that showed the incident. It showed that on 6/24/2020 the car braked by itself from 42 mph to 11 mph in 3 seconds. I stated that this is not "working as designed." They told me it is working to design and that nothing exists which can be fixed to prevent this problem. They pointed to a page in the manual that said do not use it in town. I told them that the Honda ad calls it a "slow follow" system and the salesmen who sold me the car took a lot ot time to tell me how wonderful this system is in town. He had me demonstrate it in city traffic. Please note I filed a complaint before, but I want to update with the fact that the collision mitigation system had a record of the incident as well as Honda's insistence that the car was working as designed. Also a flat refusal of a buyback.
The automatic brakes have engaged three separate times, all while driving on the highway 60 mph minimum, each time in the right lane. Each time, no cars were present, I didn't veer off the road and there was nothing to trigger the automatic braking system. Honda mechanic told me a bug must have been smashed on the sensor and that caused the braking. I find this hard to believe given this has happened three times in the last six months, including during cold weather.
My family experienced multiple episodes of sudden unintended acceleration with a new car purchased on 01/31/2020. The current mileage of the car in July 2020 is about 3,000. We experienced about 7 episodes in may and June. On one day, this happened 3 times. Most of times this happened when I was slowing down to a stop sign. On one occasion, this happened after I had the car completely stopped at a red light. In all cases I know my foot was on the brake pedal. Our car has weather mats, and it is not interfering with the operation of brake or acceleration pedals. In all these events my wife was in the passenger seat and knew I did not put my foot on the acceleration pedal. We had the same issue with Toyota 2004 sienna and 2011 Camry in the past. This is a well-known issue with modern cars. But no car manufacturer admits that the issue even exists probably because it may require a major design change ' throttle by wire, brake by wire, etc. - to resolve the issue. I believe the cause of this issue is the failure of computer software used to control all components. I believe the car manufacturers should include a safety in the software programming to lock the acceleration when brake is engaged.
- Fairfax Station, VA, USA
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When I got in my car at walmart and started the engine all the sudden the brake system warnings come on the dash and also I could night shift the gears. I was not able to move the car at all and had to call a wrecker to come tow the car to the dealer. The dealer told me they had no idea what was wrong for most of the day. They then called me and asked me did I normally hang my handicap placard on the rearview mirror. I said yes that's where we normally hang out and remove it before we drive it every time. They told me that the handicap placard had damaged the cable on the back of the mirror and had caused the brake system to completely fail and that it was not a warranty problem. I had to pay $922 to get the car fixed. The wiring harness in the roof of the car had to be replaced. We were not even aware that cable was behind the mirror. The problem could've happened at any point while I was driving the car and I would have lost all the braking system for the car if it had happened while driving. I believe this is an issue that needs to be taken up with Honda and other car makers and have a recall to fix the problem so the handicap placard will not destroy the cable.
Unintended braking at 45 mph. Full lock up with no cause. Released at 10 mph. Clear 4-lane street, no curves, no debris, no cars nearby no shadows. I was in the left lane. Dealer told me not to use the adaptive cruise control in the city. (that is what sold me on the car).
-lane assist did not work -brakes did not work when applied, on a highway and city street -when the vehicle was close to other vehicle no warnings or such -it crashed with front hitting a tree and engine fell out of the car
My Honda sensing system has serious and dangerous malfunctions. When driving, the brake assist will beep and flash "brake" at me when there are no obstacles anywhere near the vehicle and on more than one occasion has actually braked and slowed the vehicle substantially. Additionally, the lane departure warning comes on when I haven't left the lane, and also will brake when it is not only unnecessary but very dangerous, such as when I was driving in the fast lane on the freeway with cars traveling behind me.
I have had my vehicle since March of 2019. On approximately 5 separate occasions since then, the automatic emergency braking system has hard braked at inappropriate times. On at least two occasions, it seemed to be reacting to a seam in the highway, running perpendicular to the road (this was in no way a driving hazard, just a line in the pavement). I would have been traveling around 65mph on the highway on these occasions. On at least two other occasions, I have been 2-3 car lengths behind the next car in front of me, traveling at a similar rate of speed to them, and they slowed to turn. Here again, my vehicle inappropriately hard braked as though I was about to hit them, when there was in fact no danger of that (and at least one of these times I was already lightly and appropriately applying the brake myself). In each of these instances I was traveling around 35mph in the city. Thankfully these incidents have not led to an accident for me to date, but they are very jarring and could easily have led to someone slamming into the back of my vehicle at a high rate of speed due to the sudden and inappropriate braking. I am glad my car offers this feature, but am strongly considering disabling it due to safety concerns around the malfunctioning.
The contact owns a 2019 Honda CR-V. while operating the vehicle, various warning indicators suddenly displayed, including "brake system failure", "road departure mitigation system problem", and "collision mitigation system problem". also, the vehicle would not immediately stop when depressing the brake pedal. After turning the engine off and back on, the vehicle resumed normal operation; however, the failure later recurred. The vehicle was taken to baron Honda (17 medford ave, patchogue, NY) where an unknown module was replaced, but the failure continued. The vehicle taken back to the dealer where it was determined that the electronic brake booster needed to be replaced. The manufacturer provided case number: 101365007. The failure mileage was 3,900.
We were driving a CRV which is less than 6 months old. All of a sudden all safety systems failed. The breaks system, colliosion avoidence, lane assist, acc. All failed. Fortunately we were at 20 mph so we were able to safely stop the CRV. We towed the CRV to the dealership and they after 4 days were able to figure out that all the safety systems had failed as there was an electrical shortcurcuit which has blown the fuses and the control system. The cause of the electrical short was traced to exopsed wires in the rear view mirror assmebly which were damaged by an ornamnet we had hung. The reason I am complaining is I want to bring it to your attention of this manufacturing defect. 1.lot of people hang ornamnets/ car freshner etc and this defect can cause a very serious system failure with all safety systems failing when the CRV is in motion. 2.this CRV is less than 6 M old so it also indicates to the poor designand manufacture. 3. CRV is one of the most popular SUVS sold in usa so lot of people are at risk. 4. the design engineer knew the importance of these wires so have a protective rubber insulation but the insulation leaves a gap where the wires are exposed, and can be damaged. I have dramatic video showing this incident when we were drving and the exposed wires, the short cricuit damage and the ornament that they are blaming for this incident. I have the video that I could not load in this complain as the sytem would not allow it to be loaded, but I would be pleased to share if needed.
Driving in daylight on a partly clouding morning on a residential street. No other cars or objects on the road. The Honda collision mitigation braking system trips without warning and the car comes to an abrupt halt. The word "brake" flashing on the dash. Took the car to dealer who ran diagnostics and then charged me $73 because there was "nothing wrong". something is most definitely wrong. This is safety issue as it could cause an accident or injury. I am not sure what to do.
While driving I noticed a bus about 20 car lengths in front of me the bus pulled into a cutout to pick up and discharge passengers. As I attempted to pass the bus that was off to the side of the road, the vehicle suddenly applied the brakes.
1;42 pm, 40 mph, on a road I frequently travel, sunny day no traffic ahead of me and for no reason vehicle braked hard and the words "brakes" showed on the dash. After a few seconds and before I could pull over it returned to normal. System designed to prevent accidents almost caused one. Very dangerous
The contact's parents own a 2019 Honda CR-V. while the contact's mother was driving 35 mph, she approached an intersection and the brakes completely failed. In order to avoid other vehicles, the driver swerved off the road and collided with a pole. There were no warning indicators illuminated prior or after the failure. The air bags did not deploy. A police report was filed. The contact's mother was taken to the hospital and treated for whiplash. The driver was also treated for back and neck pain as well as elevated blood pressure. The vehicle was towed to an independent tow yard and was eventually towed to an independent mechanic for inspection. The vehicle was not destroyed. Prior to the crash, the contact's mother received a recall notice for NHTSA campaign number: 19V383000 (air bags, communications, steering). The vehicle was serviced at route 22 Honda (75 us-22, hillside, NJ 07205, (973) 287-4742). The manufacturer was notified of the failure and provided case number: 09923297. The contact was informed that a representative would call him back to obtain more information. The vehicle had not been repaired. The failure mileage was 7,175.
I was driving in a local mall at a rate of 10-15 mph when the emergency stop feature engaged without warning. The car came to a complete stop, although U hadn't brakes. My wife experienced whiplash due to the seatbelts she was using. She will be in pt for the next month. The car was only less than a month old when this happened. I reported the incident to my sales contact, who gave me the contact information for the Agency general manager. Despite messages I have sent to the manager, I haven't heard from him. I wanted to meet with him to learn how to avoid any repeats. Can't believe Honda reps. Won't discuss this.
The automatic emergency braking system engaged on a clear road. It occurred twice since I've owned the car. Both times occurred on a wet roadway. I deduce that it detected changed in road surface color on areas that had asphalt patches. No injuries or damage occurred. I submit this after reading about an investigation into Toyota's aeb system.
Under certain lightning or glare conditions, the CR-V's automatic braking comes on. It recently happened to me on three occasions. In the first it was on the T. R. bridge, leading into DC, at 7 am, when the sunlight from the East was causing glare. The CR-V braked automatically while going at about 45 mph when there was no vehicle in front of mine. In the second and third instances, it was when I was on I-66 East on the overpass over the capital beltway at 8:30 pm traveling at about 55 mph. The CR-V's "brake" warning came on when there was no vehicle in front or next to the vehicle. The glare from the overhead lighting for the highway signs is quite strong in that location. This is a serious safety issue, since the vehicle can brake without warning in the middle of a highway at highways speeds, potentially causing the driver to lose control or to be rear ended at high speeds.
A D V E R T I S E M E N T S
- Sheffield Village, OH, USA