The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving 35-40 MPH, the infotainment system became inoperable. The contact stated that infotainment system became operable after parking the vehicle in the driveway. Additionally, the contact stated while at a complete stop, she noticed that the engine was about to stall. The contact stated that upon depressing the brake pedal and the accelerator pedal simultaneously, and then releasing the brake pedal, she was able to drive. Several warning lights related to the brake system, the transmission, the fuel system, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the DTC: P0172 was retrieved. The mechanic determined that the fuel system was running significantly rich, the PCM was malfunctioning, and that there was fuel dilution from the engine oil. The vehicle was taken to the dealer where it was determined that the fuel injectors needed to be replaced. The dealer charged a repair fee, but the contact declined to pay for the repair and advised the dealer to complete the recall repair. The dealer declined to complete the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 111,000. Parts distribution disconnect.

- La Porte, IN, USA