I received a recall notice by mail in February 2024 that the cars fuel pump is a potential safety hazard and might have vehicle emissions issues that needs resolution. I have been trying to get the affected parts fixed by several Honda dealerships since I received the recall notice. The dealers do not have the parts, don't know when they will receive the parts and can't resolve the problem. I am told that the Honda Motor Company "trickles" out the required components need to resolve the issue and they don't know when they will get parts and can't schedule resolution due to insufficient parts. NO ONE can tell me when my safety issues will be resolved.

- San Martin, CA, USA

was sent a recall from Honda on a fuel pump impeller module that was manufactured incorrectly. They claim they are having problems getting the part at this time but when they do they will contact me to bring in vehicle for repair. This notice was sent February 2024. Have heard nothing since. Claimed the part could arrive as late as the fall of 2024.

- Middelburg, FL, USA

I have been waiting a year for parts for recall 23V-858 and requested that it be resolved each time I take my vehicle in for service. Is it likely that it will be repaired while I still own this vehicle?

- Buffalo Grove, IL, USA

The dealership replaced the fuel pump & now numerous dash lights are on. When the fuel pump gets replaced does the recall cover the fuel filter?

- Anderson, CA, USA

Recall was issued a year ago on 12/18/23. Honda said they would contact me when the part was available. Have not heard from Honda and when I called they said the part was not available. My car might stop working on the highway endangering my life and the safety of others.

- Newton, MA, USA

Honda issued a safety recall in February 2024 for a possible inoperable fuel pump that may cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. It is now December 2024 and replacement parts are still not available.

- Ridgefield , WA, USA

I first received notice of this recall about a year ago. I have been to the dealer 3 times to request the repair but have been told there are not enough parts to make the repair. On my last visit (7/2/2024) the dealership took my copy of the recall notice and told me they would call me when they had parts to make the repair. They also told me it would probably be 2 or 3 months before the part was available. It is now December 7, 2024 and still no contact from the dealership and no parts from Honda. Please help.

- Butte, MT, USA

There is a Fuel pump recall in my 2018 Honda CRV, i call yesterday to dealer where i bought car from, i talk to the person in part department and he told me they have new fuel pump to replace he transfer me to service department to set up appointment and i did, when i went there today they told me we have part but not the tool to replace your fuel pump, which i believe is total [XXX] and gross discrimination by dealer, i mean million of dollar dealership don't have part to replace recall item. i urge NHTSA to take strong action against Honda Automobile and the dealer, there may be million other like me. Dealer name Honda Universe 1085 Ocean Ave Lakewood NJ 08701 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Piscataway, NJ, USA

American Honda sent me a letter notifying of recall for fuel pump issue in February of 2024 and a followup letter in May 2024. I called you on September 27, 2024 and was told to call American Honda. I called them that day and was told parts would probably be available in late October or early November. I called them again today and they transferred my call to a local Honda dealership (Penske on 96th St in Indianapolis). The dealer indicated they had trouble getting parts from Honda and to call back in a month. This issue has been know for nearly a year and Honda has done nothing.

- Carmel, IN, USA

Honda CRV 2018.all warning lights on dashboard.

- Jupiter , FL, USA

During December 2023, news agencies, Honda, & the NHTSB reported CRV fuel pump module may have an improperly molded impeller. Should this part malfunction, the vehicle obviously shuts down immediately losing power steering, braking, and other vital functions. I was initially told by the local Honda dealer that replacement parts were anticipated in August 2023. I received notice from Honda in May 2024 stating limited replacement parts were available and would be utilized for vehicles experiencing malfunction. In July I again contacted the Honda dealership inquiring as to when remaining vehicles could expect repair & was told they had been informed October 2024. I called Honda Corporate customer service this morning asking the same question & was given the same answer I rec'd back in July. It's now approaching 12 months since the recall was issued and multitudes of Honda owners are still forced to drive unsafe vehicles exposing themselves, family members, & other motorists to fatal accidents. Honda has not corrected this issue in a timely manner yet continues to manufacture & sell multitudes of new vehicles every day. Please use the agency's authority, even if Honda is required to halt production of new vehicles, & require Honda correct the issue immediately. If this issue isn't resolved soon, I plan to contact a U.S. Senator to review the issue. PS: we purchased a 2022 Honda CRV and have recently received a recall relative to potential fuel pump cracking & ensuing fire.

- Petal, MS, USA

Unknown My car wasn-??t getting any gas stuck in traffic. Have complained to the dealership about the recall and the problem I was having I was given the run around about replacing the fuel pump

- Durant, MS, USA

On my 2018 Honda CR-V EX noticed car almost stalling when stepping on accelerator. Took vehicle to dealership and was told it was the Fuel Injectors failing. The dealership said it is the EXACT SAME Fuel Injectors that are on the 2018 Honda Accord that are part of a Recall due to safety concerns BUT that Honda has NOT issued a Recall for the CR-V, even though it has the EXACT SAME Fuel Injectors as the Accord. They were no warning lamps or messages. The cost to repair this issue was $1,273.57 to Repair the Fuel Injectors, which I paid directly to the dealership.

- Charlotte, NC, USA

Every warning light came on at the same time. Everything except the cruise control and lane assist works, eventhough the warning lights are on. There is nothing wrong when driving, the car accelerates fine, brakes work fine. Only the cruise control and lane assist are affected by all the warning lights. Took car to the Honda dealership and was told 2 of my fuel injectors are completely clogged, but I have to replace all 4 of them. Why would fuel injector issue cause EVERY warning light to come on. My car gets great gas mileage (and has since I bought it brand new). Have read numerous forums with this same issue from 2017 Honda CRV to 2023 CRV's. Some have had their fuel injectors replaced and the problem comes back in a few weeks. If the fuel injectors aren't the issue, what exactly is making this happen and how do we know it won't cause the brakes and every other system to fail while driving down the street?

- Haughton, LA, USA

There are actually two issues that are going on with this car. First off, on three separate occasions, while driving at 70 mph on the freeway in traffic, my car has braked for me and the collision warning went off. However, there was nobody in front of me. The person behind me almost rear ended my vehicle on the last occasion this has happened. Now, my car is undrivable. Three times, ALL my sensor lights went off. The first time, we changed the battery, thinking the battery was dying. The second time, we took it to Affordable Autobody in Murrieta, CA. They ran a diagnostic and stated that we did not reset the computer when the battery was changed. The third time ALL the sensor lights went on, we took it to DCH Temecula, CA. They ran a diagnostic and said that it was the fuel injectors. Our mechanic stated that the fuel injectors are going bad due to a bad fuel pump. My car has been sitting at the dealership for more than a week, undrivable. We contacted claims department, but no action has been taken. DCH Temecula states they have no available fuel pumps and will not fix the injectors unless the claims department orders it. I have left without a loaner car, stranded. Nobody seems to be taking this seriously and there is no time frame as to when this situation will be fixed. It is becoming a huge inconvenience not having a way to get to work. Please help!

- Murrieta, Ca, CA, USA

Ref: NHTSA Recall # 23V-858 Recall of fuel pump received February 2024 and as of today (October 2024) replacement part(s) not available nor can the Honda dealer (Honda on Grand, Elmhurst, IL) advise or even give an estimate of when the parts will be available. I truly feel that Honda/mfg has been provided a "reasonable" amount of time to deal with and correct the situation. Vehicle has had NO symptoms to date but tick tick tick - if/when symptoms do occur it may likely place occupants of the vehicle in a perilous situation.

- Westmont, IL, USA

I am writing to report noncompliance with the fuel pump recall for 2018 Honda CRVs. I was unable to find a place to report such noncompliance, so I ask that you refer this complaint ot the appropriate enforcement unit of the NHTSA. Since the recall was announced last spring, I have on three occasions asked my Honda dealer/service provider (Honda of Princeton) when my fuel pump will be replaced. Each time they have said that no fuel pumps are available and have added that there is not really a problem and that if my fuel pump malfunctions, they will replace it immediately --- which of course goes against the spirit of the recall, which is to avoid preventable accidents due to fuel-pump malfunctioning. They have been giving me later and later dates for a replacement fuel pump, and it appears that compliance with the NHTSA recall is in an ever receding future.

- Princeton, NJ, USA

I talked to other people who has the same issue with me, bad head gasket, fuel injector an vsa module going bad, I'm having all 3 issues at the same time

- Danbury, CT, USA

Issue: Car loses power while driving. Event: Started car, drove down a hill about 1.5 miles. Tried to accelerate, lost all power, CEL started blinking. Limped car to safe location but could not accelerate over 5 mph. Next start, all vehicle warning lights flashing on dashboard. Code reader threw a P0310, P0300 (engine misfire). Problem reproduced/confirmed by independent service center. Preliminary diagnostics (swapped ignition coils and spark plugs 1&2 to 3&4, reinspected, misfires still on 1&2) suggesting possible fuel injector faults. Recommended working with Honda directly for further diagnostics because fuel injectors are replaced as an assembly and often require programming by a dealer, also problem seems similar to recall issue. Concern: Vehicle has 42,000 miles; fuel injectors should not fail at this mileage. Received a Honda safety recall letter in February 2024 NHTSA Recall Number: 23V-858/Honda Campaign number KGC. Called Honda after unsafe driving event (loss of power while driving). Honda stated that the recall for my VIN was rescinded. However, the problem seems very likely related to this recall.

- Fairbanks, AK, USA

I received a safety recall in February 2024 about a faulty fuel pump. Then I got another notice saying the parts would be here this fall as do they are not. The safety consequences are a stall while driving increasing the risk of a crash or injury. I am increasingly worried about driving my car. I don-??t understand why it is taking so long to resolve this issue. Honda is making fuel pumps for their new cars and this safety recall is not a priority for them. I

- West Allis , WI, USA