This recall has not been completed in a timely manner

- Bellingham, WA, USA

Tried calling the advertised number on your website: 1 888 327 4236 for online complaints but its rings and stops. I have been receiving letters from Honda for a couple of months for a safety recall pertaining o fuel pump. In this period, I took my vehicle ([XXX], 2024) for major servicing and my vehicle was not serviced for recall quoting "Unavailability of spare parts". This month ([XXX], 2024) specifically scheduled my vehicle for safety recall servicing. Got a call from the dealer again stating "Unavailability of spare parts" and that they will call me. I have received a recall notice from Honda again yesterday. In effect, they are complying with NHTSA recall, however not servicing vehicles on the ground for no fault of the consumer. Given the seriousness of the problem, I fear my vehicle might just stall one day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Short Hills, NJ, USA

Vehicle suddenly starts showing all warnings lights on dashboard, including: - Adaptive Cruise control-?? - Collision Mitigation-?? - Road Departure Mitigation-?? - Vehicle Stability Assist-?? - Hill Start Assist-?? - Electric Parking Brake-?? - Tire Pressure Monitoring and many more.

- Calgary, AL, USA

I would like to trade my current vehicle for a newer model, however due to an "active recall" that will not be available for repair until fall 2024, I cannot get market value for my vehicle.

- San Dimas, CA, USA

Good afternoon, my Crv 2018 is having the indicated problems that indicate that the fuel pump has defects, I contacted the dealer and they made an appointment for January and when I showed up they told me that they did not have the fuel pump that they would order it and It took two weeks, they have gone 4 times and they have not resolved me. I have called more than 6 times and the response is always different saying that it is American Honda's fault because it has not sent the parts. In the recall it specifies that it is a risk of have an accident if the problem is not dealt with in time but at Honda 65 in Carolina P.R they do not take it seriously.

- Sanjuan, PR, USA

I was driving on the highway at a speed of 65-70 MPH. The car's adaptive cruise control was set and keeping pace. Suddenly, every light on the dash turned on with the adaptive cruise control and lane assist turning off. Luckily my hands were on the wheel and the car didn't leave the lane. Eventually, this was diagnosed and attributed to faulty fuel injectors. This seems to be a common problem with the 2017 model Honda CRVs and luckily for me, ended safely. But if this was my wife or kid driving, it could have ended poorly. I still ask why is the fuel injector issue, which makes the car engine run more rich, connected to the cruise control / lane assist software that can result in a safety problem.

- Loves Park, IL, USA

Unable to receive fixed fuel pump despite recall since December. No dealership able to provide estimate on remedy.

- Abbeville, SC, USA

Had cruise control engaged at 80 mph. Passing semi truck going uphill when car lost power to engine. No gas to engine when pressing gas. Was able to steer car and brake off interstate road. Turned off car. Turned on again and no warning lights on vehicle indicating issue.

- Brookings, SD, USA

Vehicle is flashing all kinds of repair needed signals. It is stalling and shutting off. It's not safe for me to drive. I'm elderly (disabled) and need to drive to get medicine and doctors appointments. The fuel pump is on recall and I can not wait until the fall to get the pump replaced. No Honda dealers have the pumps in stick yet. I need help ASAP. Thank you

- Fairburn , GA, USA

Dealer states recall repair cannot be completed due to lack of parts.

- Southport, NC, USA

The vehicle began running rough Spring 2023 and all the lights on the dashboard lit up. The local mechanic did not identify any serious problem and the lights all going off seemed to be a separate issue since the whole dashboard was lit up. We continued driving it out of necessity and eventually it began stalling. Then we took it back to our mechanic who identified the fuel injectors as the issue and recommended that we take it to the dealership. We took it to the dealership and they charged $3000 for the fuel injector replacement and also did some minor recall repairs. When my husband drove it off the lot, it stalled again so he brought it back and identified that it still was not repaired. They then kept it for 2-3 more weeks and repaired the head gasket. We took it home and drove it for another 6 mths and then it stalled again when my husband was driving at 65mph on a bridge. He safely pulled over but the vehicle had trouble restarting as it had in Spring of 2023 from time to time when it was riding rough. This time there were no warning lights related to the issue. The dash now has some warning lights. We have not driven it since and the part for the fuel pump from Honda is not available until Fall 2024 so we are without a vehicle even though we paid for a new vehicle that we hoped would last us beyond 6 years.

- Highland Park, NJ, USA

Fuel pump module incorrect moulding. To date, no incident to report, however I phoned Mohawk Honda this afternoon who said that the owners who have been notified have relayed to Mohawk Honda that HONDA informed owners that parts will not be made available until this fall. I would like to ask if I can have the work done now and receive reimbursement. I would prefer to get this recall resolved as soon as possible. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Delmar, NY, USA

I am currently shopping for a Honda CRV when I learned that the vehicle has an active recall that has yet to be addressed. When looking into it further and contacting the local Honda dealership, they notified me that they would be unable to handle my request for service (should I decide to purchase the vehicle) until sometime in the fall. It is currently March. Half a year is a long time to wait for repair to a vital system of the car I read so many positive things about. I called other Honda dealers in my area and received the same response for the issue. Am I crazy for thinking that half a year is a long time to wait for a fix to a problem that could immobilize my potential car every time I turn the ignition or even while I-??m driving?

- Mount Prospect, IL, USA

It is terrifying and unacceptable that they announce a fuel pump recall and then tell drivers to wait basically a year to they maybe get the part. Ticking time bomb. This is an addendum to some folks who already had a near catastrophe or worse because this company was negligent. Is anyone filing any lawsuits yet? My vin: [XXX] Can someone get back to me with a safety proposition because Honda has failed. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Wantagh, NY, USA

Please reference NHTSA recall # 23V-858. In the Remedy section of the NHTSA recall description it states, 'The dealer will replace the fuel pump module with an improved part.' The actual recall notice states 'The replacement parts needed to repair your vehicle are not currently available but are expected to be available in the fall of 2024'! Honda lists this as an IMPORTANT SAFETY RECALL and failure of the pump may result in a crash or injury. I'll have to drive my CR-V for the next, at least, 6 months facing this possibility. This is unacceptable and I'm hoping you can help resolve this. Regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- New Fairfield, CT, USA

My car does lag when I'm driving on the highway. I need a letter emailed or sent by mail showing that the part is being ordered for my car so I can forward with my loan. The company will not go forward with my loan. I need the part fixed ASAP or a letter showing that the part is getting delivered.

- Las Vegas, NV, USA

The car smelled of gas. The mechanic said the computer indicated that the fuel mixture was too rich. Upon inspection he found my oil even smelled of gas. He felt the car was unsafe to drive and at high risk of fire. The fuel injectors do not function properly. IDK how many complaints you have received but once I experienced it I found many reports of similar nature online so before something really bad happens hope it can be reviewed.

- Dartmouth, MA, USA

Nothing happened - fortunately. I want to know why there's no remedy for this recall" Is Honda just waiting on a problem? I want my Mom to be safe and have no issues. Can you/Honda please work toward a speedy solution and keep us updated" This is my Mom's vehicle and she lives in Indiana. I'm her son and I live in South Carolina.

- Hilton Head Island, SC, USA

Informed at 5 dealerships that repair parts not available now and until until FALL 2024...car has 10,000miles and fearful of driving

- Palm Beach Gardens, FL, USA

On my way home, the car began to tremble and make a very strange noise. I couldn't stop because I was on the highway, the next day all the lights car on the dashboard were on, I dropped my car on the dealer and still is there, .

- Suffern, NY, USA