CarComplaints.com Notes: It's rare when a newer vehicle has defect trends, & the 2017 Honda CR-V has at least two — overfilled oil levels with a gas smell, & heat not working.
Both problems affecting the Honda CR-V's 1.5L "Earth Dreams" engine appear to be related to cold-climate regions.
CR-V owners also report no heat even after warming up their CR-Vs for 30 minutes — not even enough to defrost the windshield. So far, there has been no fix from Honda for this issue.
10.0
really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
10,901 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2017 Honda CR-V 1.5 turbo fwd and my vehicle is suffering from the affects of 'oil dilution.' I regularly have my oil changed by Honda, but I noticed, upon returning from a long trip in northern inidiana over winter, a strong odor of gasoline when checking my oil-dipstick and the volume was much higher than expected. When I brought my vehicle to Honda, I was advised that Honda was aware of a problem for all 2017-2018 CR-V 1.5 turbos with residual gas dripping into the cylinders and eventually the oil crank-case, called 'oil dilution'. I asked the Honda technician to check for gasoline in my oil, but they said no such test was available. He advised me that no fix currently exists, aside from more frequent oil changes. I then followed up with the lead technician at my dealer to resolve the safety concern, but I was verbally told that Honda does not intend to address the issue unless litigation is mandated. I believe this problem posses a major safety concern as these vehicles age and the risk of engine seizure or explosion increase. Honda North America's position is that since there are so few 2017 Cr-vs with turbo on the road, they do not see a reason to act. There is a fundamental problem with this Honda turbo fuel injection system, which was fixed for the 2019 models. A software patch is being issued by Honda Canada, but this is not offered in southern states and Honda refuses to comment on the long term impact and degraded performance. I am deeply concerned for the safety of my family and fellow drivers.
I went for an oil change and the place said that the oil smelled like fuel, was very thin. In consumer reports there was a blurb about the Honda Cr-vs with the 1.5 turbo engine experiencing the mixing of gas in the oil but mainly in the colder, northern states. So, when the oil change people said the oil smelled like gas, I then drove to a Honda dealer and they checked it out, but said they didn't see gas in the oil, but I just had the oil changed so of course there wasn't signs of it. So, before my next oil change I will take it to Honda so they can see it.
Shifter control button popped off while driving creating a significant hazard to the driver and occupants as reassembling the controller/ shifter can be dangerous. Honda usa ( catherine) reported this is not a Honda issue. And refused to provide towing.
My vehicle's warning lights are on for all features, including lane assist, stability, collision mitigation, adaptive cruise control, tire pressure monitoring and many others. These features are currently not working. The first time the issue occurred was immediately upon starting the vehicle. I've taken it to two different dealers three times. The third time, I was told there was a problem with a fuel valve -- part of a Honda "campaign, " whatever that means -- and that replacing/repairing the issue could take up to 60 days. I was dismissed from the dealer and told that the issue would not make my car stop working, and that I would be contacted when a part arrived. Meanwhile, my car is idling rough and I smell gas upon starting it.
- Collierville, TN, USA
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I believe my vehicle is part of the Honda 1.5L oil-fuel problem first noticed back in late 2017. I did not think much about it until I talked with two other co-workers who also have 2017 Honda Cr-vs. First, my engine performance slowly drops after each oil change, then picks back up again once I have gotten an oil change. Second, this was my first winter with my CR-V and I noticed that it has a very hard time accelerating during the winter months even after letting the engine warm up for several minutes. Lastly, the instrument panel says that my oil level is at a certain %, for instance it says that I am at 20% right now, however, when I check the dipstick, I see oil well above the "full" line. I would like to know what I can do to remedy this problem. I live in the state of Virginia, and noticed that there is no fix for vehicles in my state.
Engine oil has a strong smell of fuel. Vehicle was brought in to the dealer, dealer advised me that they needed to upgrade the system. The upgrade has not fix the problem and the vehicle still has a strong odor of fuel coming from the engine oil dipstick. Everytime I would fill up with gas, the gas meter displays fewer and fewer mileage range on a full tank.
While driving, safety systems go offline. Adaptive cruise control, lane keep assist, road departure mitigation, collision mitigation braking system, and others all go offline at the same time. Appears to happen at random. First visit to dealer, we were advised they did not see any codes and there was no malfunction at that time. Next visit, all the systems were still offline from earlier in the day and they performed some software updates which reset everything. Next day, safety systems went offline again. We took the vehicle back to the dealer where it is right now and they are advising that it is a fuel issue and gasoline is getting into the oil. No explanation how or why this is causing the safety systems to go offline and become inoperable. Have contacted Honda multiple times along they way, currently waiting on a case manager to call back.
The contact owns a 2017 Honda CR-V. while the vehicle was undergoing routine service, the independent mechanic noticed an odor of fuel present in the oil. Antrim way Honda (200 S. antrim way green, castle, pa) was notified of the failure. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 43,000.
I recently bough a used 2017 Honda CR-V. it had only 29,000 miles with a fresh oil change before purchase. I have put over 1,000 miles on it since purchase. I recently was informed of oil dilution problems with the 1.5L turbo and decided to confirm if my vehicle was affected. I checked the oil from the engine after letting it cool and my oil level was above the max level. Also, there is a strong smell of gasoline coming from the oil. This deeply concerns me as the oil level shouldn't be above the max level and the increased wear that can occur from diluted oil. Honda has yet to issue a recall or admit this is a widespread issue. I will be contacting Honda in hopes of full resolution.
Oil dilution problem causing misfires while driving and throwing all saftey related features to throw codes and not function, throws codes and misfires while driving.has been to dealer 3 times and not resolved.
There is a strong smell of gas in the oil and is very black with 70percent of oil life. The problem was reported and noted as an affected model. No fix to date! I am very concerned about the engine life
While driving on a major highway with busy traffic enroute to the Honda dealership my 2017 Honda CRV experienced a significant drop in power dropping from 65mph speed limit to 20mph. I had semi trailers behind me and it was a very dangerous situation. I had to drive a couple of miles to find a place I could pull over onto the shoulder out of traffic. Losing power like this puts lives at risk. Honda should provide a recall! Honda claims it as a product upgrade to the 1.5 liter turbocharged engine touring model. Gasoline was getting into the oil as it wasn't burning properly so putting my life and probably damaging my car.
Oil mixing in the engine to the extent that may very well install the engine while driving in the high way. Honda Corp need to get this issue fixed to prevent it happen
While driving on the highway, the vehicle started to stall and shake. The instrument panel went black, then the audio screen went black. The gas gauge light came on, then turned off on its own. The instrument panel lights came on, all of the warning indicators were on. The dealership stated that the fuel injectors needed replacing and that it would be covered under warranty. They also stated that the whole audio system would need to be replaced but that the part is on back order and would not be able to order until March 1, 2019.
Since the purchase of our new 2017 Honda CR-V, there has been gasoline getting into the engine oil. The oil level indicator or dip-stick shows the oil far above the full mark and there is an obvious strong oder of gasoline. When first starting the car, gasoline odors are very strong in the exhaust and sometimes within the car interior. Gasoline is considered a solvent and it will reduce the life of the engine if it is always leaking into the engine oil. I'm very concerned about safety and an engine fire. I contacted the service department three times about the problem. At my last visit, Honda finally acknowledge the problem a provided a software update. The problem remains unchanged. I'm very disappointed and frustrated with my new car and want some help getting it fixed or help with returning the car back to Honda and reimbursed for the cost. The problem occurs all the time, in cold and warm weather.
I use the vehicle for short trips. Notices gas mileage drastically reduced to 20 mpg. This startted hapening since de 2018. Possibly due to very cold weahter. Most of cases car is used to drop my kid to a school that is around 2 to 3 miles. Milease shows as 20 miles per gallon. Touch screen dashboard sometimes goes blank and non responsive.
My 2017 CRV has been smelling of gasoline. When I checked the oil dipstick, the oil level was above the full mark. I contacted my dealership and explained this issue. Shortly afterward, I received a recall/"update" notice in the mail for this problem. I took my car into the dealership and the repairs were made (software update, replaced ac unit, oil change). One month has passed, and again, the oil levels are high and the cabin smells of gasoline. The oil level on the dipstick is, again, over the full mark. I contacted both the dealership and american Honda Motors regarding this issue. I have been given a case number and am waiting to hear back from America Honda Motors. I am taking pictures of the oil levels on the dipstick, documenting all contacts made with both the Honda dealership and America Honda Motors, and retaining all paperwork regarding repairs to my car concerning this issue.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA