CarComplaints.com Notes: It's rare when a newer vehicle has defect trends, & the 2017 Honda CR-V has at least two — overfilled oil levels with a gas smell, & heat not working.

Both problems affecting the Honda CR-V's 1.5L "Earth Dreams" engine appear to be related to cold-climate regions.

CR-V owners report overfilled oil levels due to fuel in the oil, & sometimes a gas smell in the cabin. That problem appears to be related to fuel injection which Honda hopes to fix via a software update. Honda so far has only conducted a recall in China & a "product update" in Canada.

CR-V owners also report no heat even after warming up their CR-Vs for 30 minutes — not even enough to defrost the windshield. So far, there has been no fix from Honda for this issue.

10.0

really awful
Crashes / Fires:
8 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
17,551 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Honda CR-V engine problems

engine problem

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2017 Honda CR-V Owner Comments (Page 13 of 23)

« Read the previous 20 complaints

problem #206

Dec 102018

CR-V

  • 8,850 miles

A D V E R T I S E M E N T S

After noticing a strong smell of gasoline in the cabin, I checked the oil level and found the dipstick indicated the oil level was about 1/2-1 quart too high. Since I had the oil change by a dealer about 2500 mile back and I had checked the oil level after the oil change, I found this oil level reading puzzling. Then I smelled the dipstick and notice a strong gasoline odor from the oil. I am now worried about the hazard of gasoline vapor exposure and the wear effects of diluted engine oil. There also may be an increased engine fire hazard.

- Holly Hill, SC, USA

problem #205

Dec 052018

CR-V

  • 8,000 miles
The car was not in motion. It is winter in Michigan. When checking the oil dipstick the level of oil on the stick was high and smelled strongly of gasoline. Having heard often of this issue with the 2017 turbo CRV, I now understand it to be that gasoline is leaking into my oil and could cause stalling while driving. I hope that Honda will address this issue soon and recall its us CRV's for repair quickly.

- Berkley, MI, USA

problem #204

Oct 012018

CR-V

  • 20,000 miles
We are experiencing the same fuel dilution in the engine oil that many other owners with 2017-18 Cr-vs with the 1.5T engine are experiencing. We live in va. I feel as though I don't need to go into details as this issue is so well known, prompted a ban on sales of the vehicle in china, etc. They keep pushing back the recall and now announced for the first two months, it will only be available in select northern states. A simple search through complaints shows that this problem is not isolated to the northern states, it may be exacerbated by significantly cold weather, but the way they are rolling out a recall is not acceptable. It's unsafe (causes stalling vehicles on the highway and in traffic, which is most definitely a safety concern) and causes premature wear on the engine (a consumer protection issue). NHTSA needs to step up and accelerate enforcement action, e.g. make them accelerate the recall to all of their customers, not just just arbitrary classification and order based on whether or not you live on one side of a state line or the other. It gets cold in va too. The Honda dealer basically told us we're out of luck until the recall, and to keep changing the oil.

- Chesapeake, VA, USA

problem #203

Dec 072018

CR-V

  • 16,670 miles

A D V E R T I S E M E N T S

Fuel is mixing in with the oil, car is much more sluggish, noticing gas smell in the cabin (that cant be healthy!!)

- Raleigh, NC, USA

problem #202

Dec 052018

CR-V

  • 4,600 miles
While driving my '17 Honda CR-V ex, it suddenly sputtered, started losing power & wouldn't let me accelerate over 10mph. Malfunction indicator started blinking. I was in 4 lanes of traffic with no place to pull over. I put flashers on & cars drove around me. I got to a side St & the manual said if indicator is blinking, it's a misfire in engine's cylinders & to wait for engine to cool down. I sat for 40 mins & made it back home close by & called Honda roadside assistance who towed it to Honda new rochelle. I can't remember being that frightened driving. When bob from Honda nr called he said my car has too much oil, above top of dipstick & it's the fault of the person who changed the oil (on Oct. 30, 5 wks earlier). Complaints listed in 2 10/2018 consumer report articles (below) re '17 Honda CR-V ex state gas is mixing with the oil & oil level sometimes rises above full level on dipstick. Bob said he knew all about the cr articles. Honda charged me $213.99 for diagnostics & to change the oil. He said that was my choice or I could have the car towed somewhere else. My car has approx 4,600 miles on it. My 2 sisters have this same car & we often have children in it. We're petrified now about suddenly losing acceleration. Https://www.consumerreports.org/car-repair-maintenance/Honda-CR-V-affected-by-engine-trouble/ https://www.consumerreports.org/car-repair-maintenance/Honda-delays-CR-V-turbo-engine-fix-details-rollout-plans/ the cr articles describe exactly what happened to my car & detail the problem as happening esp. To drivers in cold states who make frequent short trips. That describes me. It said heat in this model can be an issue & my heat/defroster have never worked well. Honda has a serious problem with this SUV, & Honda new rochelle dismissed my concerns about the connection between the cr reports & my recent terrifying drive.

- Harrison, NY, USA

problem #201

Dec 052018

CR-V

  • 69,000 miles
My car is having electrical issues with the Honda sensing. Braking on its own at random times at various rates of speed. The most serious on the highway at speed of about 75 mph. The car shut down and the computer systems had all kinds of codes of system failures. Also now we are having an issue of oil dilution due to gasoline. My oil was changed a few days later still over the full line and fumes of gas evident. Talking with Honda dealership currently where purchased and Honda corporate case was filed. So far they are down playing it in Texas dispite numerous consumer complaints and commonality of issue being reported at the dealership level.

- Comanche, TX, USA

problem #200

Nov 292018

CR-V

  • miles

A D V E R T I S E M E N T S

Smell of gasoline in the car, oil level of the vehicle is well above the full mark on the dipstick...each time upon checking oil level there has been an increase..

- Melrose, MA, USA

problem #199

Dec 012018

CR-V

  • 13,131 miles
Gas dilution oil, car smells gas inside, Honda don't care about

- Bridgeport, CT, USA

problem #198

Nov 012018

CR-V

  • 14,500 miles
1. gasoline leaking in to engine oil. Evident by gasoline smell and high level when checking oil. 2. poor or no heat in cold weather conditions. This causes a safety risk driving in snowy weather. Windshield will not defrost. Typically happens during stop and go city driving. Service appointment is currently scheduled for 12/6 and issue will be reported to the dealer also.

- Cheektowaga, NY, USA

problem #197

Dec 152017

CR-V

  • 5,000 miles
Oil dilution problem; we have experienced the burning of gas/oil smell in the interior from the purchase date of the car, engine oil smells like gas, oil level high on dip stick, cold in our state, drive car plenty of miles each day at 65-70 miles per hour - should be burning off gas, recent oil change at 15% oil life - oil was high on dip stick past fill mark. Contacted Honda. Made complaint. They said our state was not covered in recall because our state is not cold enough. They said we need to take our CRV to Honda dealership. I have made an appointment with dealership.

- Vichy, MO, USA

problem #196

Nov 272018

CR-V

  • 3,550 miles

A D V E R T I S E M E N T S

Gasoline into my engine, stalled on highway last year..

- Flushing, NY, USA

problem #195

May 012018

CR-V

  • miles
I can smell gas in my cabin every once in awhile. The fix for this issue was promised by the end of November, yet we have no information yet. I had reported this issue to my dealer in the past, at the time they told me it was nothing. On my last visit they claimed they had spilled some oil during the oil change and that was the smell. They seem to be stalling while they await a fix. They already have a recall issued in china, why not here? -- gas in oil (https://www.cars.com/articles/fix-coming-for-Honda-CR-V-oil-fuel-problem-details-still-unclear-1420703180990/)

- Galloway, NJ, USA

problem #194

Nov 292018

CR-V

  • 47,100 miles
The contact owns a 2017 Honda CR-V. while driving approximately 65 mph, the vehicle decelerated to 35 mph and the check engine symbol illuminated. The contact called valley hi Honda at (760) 962-9600 (located at 15710 valley park ln, victorville, ca 92394) and was informed to have the vehicle towed to the shop. The vehicle was towed to the same dealer where it diagnosed that the mass air flow was high. The technician added fuel conditioner, but the failure recurred. The vehicle was taken back to the same dealer where the technician changed the oil and updated the computer system. The manufacturer was not made aware of the failure. The failure was repaired. The failure mileage was 47,100.

- Marina Del Rey, CA, USA

problem #193

Nov 202018

CR-V

  • 20,000 miles
User interface (ui) for radio operates inconsistently. Began having issues within a few weeks of owning the vehicle. Touchscreen repeatedly freezes, goes black, or the volume is unable to be controlled. Frequently the volume will go all the way to the highest level alone or while you are trying to adjust it up/down. The only solution for all of the radio issues are to roll the windows down so you don't lose your hearing and pull the car over, shut the car off, & restart the car. This is startling when the volume goes all the way up and is a major safety concern. You cannot hear what's going on around you & are in a dangerous predicament in trying to get pulled over somewhere safe to restart your car. I began reporting the issue in September 2017 to my dealership and was told the problem was with apple. Now Honda states that it is a "known issue" but has provided no solution. I have numerous videos of these occurrences for documentation. Additionally, my engine oil smells of gasoline. The dipstick reads high and the Honda dealership has advised me to change the oil every 1,000 miles and to not drive short trips. The engine hesitated once while in traffic. The engine does not heat up at idle and during cold weather you cannot operate your window defroster. This causes safety issues because you can't see out the windows. The only solution is to ride with the windows down when it's cold in order to see. While driving the car down the interstate at approx. 20,000 miles I heard a pop. When I arrived at my destination, I saw that the gear shifter knob popped out. This rendered me unable to shift my car from drive to any other gear. Honda seems to be aware of this issue, as the service tech and advisor both stated that this happens "all the time." Dealership replaced knob. Honda made a defective & dangerous product. They refuse to remedy the problems.

- Nolensville, TN, USA

problem #192

Aug 102018

CR-V

  • miles
My car when 1st time start engine in am, the whole car shacking abnormal and the gasoline smell some time but I don't know what wrong

- Santa Clarita, CA, USA

problem #191

Nov 232018

CR-V

  • 23,000 miles
I bought this car April of 2017 and I already have a electrical problem after a month. We went for a vacation and as we went back, my car is not starting anymore. I reported this to perfection Honda and they told me that my battery is in 100 percent ok. Last thanksgiving (2018) it did the same thing. The biggest one is engine oil smells gas on it. I tried to report this to perfection Honda, albuquerque New Mexico but reasoned out that there are no recalls for this car. I'm not recommending CRV ex and upper models to any consumer same with perfection Honda for poor service quality.

- Thoreau, NM, USA

problem #190

Nov 142018

CR-V

  • 15,000 miles
Engine oil was 1 quart overfull. Oil smells like gasoline. Engine oil visibly thinner than normal. Reportedly, this problem is systemic with CR-V's as ours with the turbo 4 cylinder. The gasoline should be evaporating due to engine temp; but, it's not -- as a result the gasoline dilutes the engine oil and causes the oil level to rise.

- Wentzville, MO, USA

problem #189

Dec 252017

CR-V

  • 2,208 miles
Engine stalled multiple times in last one year when accelerating from yeld/stop. It happed twice while yielding and merging onto highways; we were lucky there were no vehicles on highway during merging, otherwise situation would have the worst. Also all warning lights on the dash board flashes with failure warnings. At that point engine almost stalled running only at speed of 10 M/H atleast which helped me to pull off the highway. I switched off and on, engine came live, but all the warning lights were still there. Warnings on the dashboard were cleared only next day after whole night idle. I took the vehicle to Honda dealer, explained the problem and also provided them the video that my friend sitting in the passenger seat recorded while incident happened. Dealership tried to pull the error code, but none were found. Dealer asked me to keep the vehicle with dealership as they need to reproduce the issue. Fortunately they reproduced the exact same issue, and found the engine cylinder misfires in 1 and 4. they intimated Honda engineering for assistance, and Honda assisted them to recalibrate the system without finding the root cause. Dealership recalibrated and directed by Honda and told me that if the issue happens again that will be fixed under warranty. All these transcripts were recorded in service history of my vehicle. The same issue appeared yesterday again. When I researched about the issue on internet, most of them complained about the enginle oil and gas mixup. I checked my oil level with oil check stick provided by Honda, and oil levels are way above than max mark and oil smells like gasoline; and more over the oil look very thin almost like water thickness.

- Sunnyvale, CA, USA

problem #188

Nov 262018

CR-V

  • 24,000 miles
My 2017 Honda CRV ex 1.5 ltr turbo engine has an oil delution issue fuel is getting into the crankcase deluting the oil took it to the dealer all they did was change the oil I contacted Honda got a case number#09145359 they said someone would call me about the issue. No one has called at this time Nov 26th 2018

- Greenfield, IN, USA

problem #187

Oct 062018

CR-V

  • 31,000 miles
My 1.5L turbo charged engine has a strong gasoline odor in the engine oil. So gasoline is mixing with my engine oil and may cause early engine failure or a safety issue. I noticed the gasoline smell when changing my engine oil and the car is parked.

- Corbin, KY, USA

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