History: Vehicle brakes failed suddenly while in motion. Brake System problem was flashing on the dashboard followed by various electronic system failure messages. The problem first occurred on Nov 3, 2023 and was reported to NHTSA with issue # 11553355. The issue was also reported to American Honda (Case # XXX). Vehicle logged an error code. Honda dealership could not diagnose the cause of the issue and hence they could not provide any fix. I was advised to bring the vehicle back if the problem occurs again since the problem appears intermittent. Recent update: The problem occurred again twice in July 2024 under the same circumstances as mentioned above from Nov 2024. The vehicle is now with dealership for inspection. No root cause has been identified yet at the time of reporting the issue but it is being suspected that a fault might be with Electric Brake Booster component. What component or system failed or malfunctioned, and is it available for inspection upon request" Brakes. How was your safety or the safety of others put at risk? Very risky as I lost an ability by approx. 90% to stop the vehicle. Fortunately, no vehicle was in front of me, I was not approaching pedestrian crossing, or traffic signal. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes - American Honda and Hoffman Honda dealership in Canton, CT. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Yes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Farmington, CT, USA

Every signal sensor in my car went off after 100k miles. Brake hold system, power steering, hill start assist, adaptive cruise control, collision mitigation, road departure, electric parking brake, tpm, emission system problem, all wheel drive system. Car stopped working and came to a complete stop on highway with my child in it which was not only terrifying but put us obviously in a life threatening situation. Brought it to Honda dealership-they cleared codes and said they could figure out what was wrong because their software was down. Made an appointment with Honda in a different city to check my rear brake actuator sensor as I had had my brakes replaced prior to these codes showing up. Had to have the car towed to the dealership as it would not drive at this point. The dealership put a VT sylenoid in and said it was good to go. I asked about the brakes, they said they showed no issue. 30 days later while on the highway AGAIN with my child, all the same sensors came on and the car notified me to pull over to safety. I brought my car back to the dealership, they said they changed the left wheel sensor and all codes were cleared and the car was ready to be picked up. I go to the dealership and turn on my car, two seconds not even off the lot and ALL the SAME sensors are back on. Now Honda is telling me that I need a brand new computer installed for $1400 to fix the issue, after I already spent $1500 at this point. Obviously I have called American Honda, but this has been an absolute nightmare.

- Holden, MA, USA

All vehicle alerts came on, vehicle randomly started braking hard while driving. We brought it to the dealership, told it needs all new fuel injectors and a VSA module. VSA module is on backorder, no timeline for a new one. Told vehicle is unsafe to drive without VSA module.

- Raymonda, NH, USA

Steering component locks up causing the vehicle to become slightly difficult to make turns and I get clicking sounds from steering column took vehicle to get fixed at independent service center they installed new rack and pinion plus other parts and with labor cost over four thousand dollars paper invoice available upon request I-??ve owned Honda 2017 crv lx since 2017 which I bought new. Problem started in the beginning of May of 2024. No warming lights messages or other symptoms of the problem prior to the start of problem.

- Brooksville, FL, USA

What I experienced was a multiple system failure. It began with a dead battery two years ago. When the engine was restarted the TPMS light came on along with the indicator light to get your car checked. The lights only came on intermittently at first and it didn't seem to affect the function of the car. I had assumed that when I replaced the battery, I had loosened a fuse. As time passed, the number of lights on the dashboard increased along with the duration of time they stayed lit up. Now, within the past 3 months, all the system indicator lights are on constantly, with the accompanying beeps, dings and sounds for each light. Yesterday, on the highway, my dashboard began to dim and the vehicle began to stutter. The dashboard indicator read Critical Failure Detected. Stop Driving When Safe. At the time I was on the highway in the right lane going 51 mph. This is unsafe. I have children and grandchildren and I do not feel safe transporting any of them. The reported problems are: Brake System, Tire Pressure Monitor, Electric Parking Brake, Road departure Mitigation System, Collision Mitigation System, Lane Keeping Assist, Adaptive Cruise Control, Hill Start Assist, Vehicle Stability Assist, Anti-Lock Brake, Power Steering System

- Cincinnati, OH, USA

The incident happened on 11/2/2023 at 8:40 AM ET. I was at the speed of about 25-30 miles/hour to drop my daughter at preschool. Suddenly, I received an alert on my dashboard saying "Brake System Problem". When I applied brakes, the vehicle wouldn't stop. I pressed brake pedal very hard and kept it that way for a while. The vehicle gradually came to a stop but it took long for a vehicle to come to a stop. It was a 'brake failure experience'. If there was a downward slope and/or if I was at a higher speed, the vehicle would have gone out-of-control. I don't recall if I felt automatic acceleration when this incident happen. After vehicle came to a stop, I immediately engaged the parking brake, stopped the ignition, called emergency road-side assistance and got the vehicle towed to a dealership. This incident definitely put me, my 3 year old daughter, and others on the road at risk. Dealership inspected the vehicle. They found an error code that confirms the occurrence of the problem but they are unable to duplicate the issue. They don't know why it happened, nor can they guarantee that this will not happen again. They said they followed manufacturers guidelines to troubleshoot the problem. Since they cannot find why it happened, they don't have anything to fix, and advised me to pay the labor charges and pick my vehicle. I reported this issue to American Honda. Case # 14229789. They were concerned that the brakes should have responded well since the model is not hybrid or fully electric. This makes me feel more nervous. American Honda said they are going to investigate this and will get in touch with the dealership where the vehicle currently is. This vehicle was inspected and serviced at the same Honda dealership about 3 weeks ago. The vehicle has been meticulously maintained. All routine maintenances have been done at Honda dealership consistently on time. The vehicle has relatively new battery from 2022. I request you to look into the matter and advise.

- Unionville, CT, USA

The engine failed and I was stranded 60 miles from home.all the dash lights were blinking and I couldn-??t get the parking brake to unlock. It is available for inspection. I was stranded at a service station with another senior citizen for three hours in 100 degree plus weather. We were stranded and our safety was compromised as we waited for help. I had it towed to a dealer 20 miles away. Rented a hotel and got an Uber to the car the next morning. The auto repair person examined the car and determined that the turbo fan had disintegrated and was sucked into the engine. After further rested he reported the engine had failed and it would cost $8 000. Many of the lights and sensors suddenly began to blink. The car lost some power but we were able to limp to the gas station. Hello [XXX], Here are my technicians findings, due to the metal moving through the oil passages he recommends replacing the engine and turbo "verified engine running rough. retrieved operative dtcs p0299(PGM-FI) and u0416-68(IDSS). U0416-68 likely caused by millimeter wave radar software. rec. update. p0299 and rough running. turbo underboost issue. road tested and captured snapshots. found turbo not boosting. found intercooler and pipes not leaking. found evap purge not leaking. inspected and found turbocharger turbine damaged. turbine debris through intake system from turbo to throttle body and into intake. on road test dtc p2101 electric throttle control malfunction was set and vehicle entered limp mode. found significant debris in throttle body likely causing dtc. suspect debris has entered engine and potential cause for further problems. can only speculate cause for turbo failure. oiling system may be cause. teardown would be necessary for further identification of cause. engine and turbo replacement recommended" Please let me know if you have any other questions i can help answer. Liz Payne Parts & Service Director Stirling Honda 360-423-3350 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

- Olympia , WA, USA

I bought this car on April 30,2022 for $30,000. It had18,0000 (plus) miles. Within 6 months the idiot lights would come on and all safety controls were cancelled. When this first happened, I was frightened that I would be involved in an accident or the car would just shut down. I called a Dealer close by and was told by their service manager to take it to an Auto store, have them put it on their computer to tell me what was wrong. I did that. Was told I needed an oil change. Had the oil change and things were ok for about 4 days when all lights came back on again scaring the h__l out of me. Had a private mechanic check it out and was told it needed an oxygen sensor. Then the car wouldn't start. Turned out the battery was low, so I replaced the battery. Warning lights did not go on for a couple of days. I then went to the local Honda dealer who told me to bring the car in and for $190 they would use their computers to tell me what was wrong. Can you imagine what Chutzpa that takes? They, knowing what the problem was yet charging me to tell me. I am now out of State. Took vehicle into closest dealership for oil change, tire rotation. Told service of dashboard lights, what I had done so far, and asked them to figure out problem. They said I needed $1500 fuel injectors which would have been covered by the warranty but that ran out on length of time. The car only had 30,000 miles but was 6 years old. Suggested I ask Honda for an extension of the warranty to cover costs. The lights are still continuously on now. All safety features are essentially off. I am afraid to drive it in fear of having an accident. I have contacted America Honda for an extension of the warranty and will attach that timeline and phone calls to/from them. The reason for doing this is that I do not believe installing new fuel injectors will fix this problem. I think it is in the computer system itself. And I am in danger of having a crash.09

- Sarasota, FL, USA

All safety sensors on the dashboard are lighting up without any reason. Car is able to be driven properly (for now) but every safety sensor appears when I turn the car on and when I drive the car. From what I've read on the internet, could be a fuel injection problem.

- Glen Rock, NJ, USA

I was going ~60-65MPH on the Ronald Reagan freeway east bound on a rainy day at ~ 3:40pm on 27th December 2022. I was going on the second from left lane between the Rinaldi and Porter Ranch exits. Unbeknownst to me this part of the freeway is notorious for flooding in the left lanes. I applied the brakes gently to slow down my car. Suddenly, I felt I lost steering, the car skidded the steering wheel turned left into the median barrier. The car then made a complete U-turn in the direction of traffic and flipped over one complete revolution. Fortunately, nobody was injured in the crash and other cars were not involved. There were no warnings and indication that the car was hydroplaning. The skidding safety feature was turned on. I released the car to the insurance company to recover monetary loss and I don't have any information on if it was inspected. CHP has an accident report with number 9580. The reason I am reporting this incident is because, I believe me gently braking to slow down from 60-65 to 50-55MPH should not have caused the car to U-turn and flip. I believe the 2017 Honda CRV safety system malfunctioned because unbeknownst to the Honda Sensing system the car was already hydroplaning. It braked and made some automatic steering and braking decisions that caused the car to turn and flip. I believe the control algorithm of the 2017 Honda CRV failed to detect the car was hydroplaning and subsequently executed steering and braking decisions that caused the total loss of my car.

- Fremont, CA, USA

Brake sensor warning light randomly came on. Emergency brake would't disengage. ABS module defective and had to be completely replaced and reprogrammed. Vehicle has less than 75000 miles; one owner.

- Hanover, VA, USA

My car brakes itself on my road and it took about 20 minutes of turning it off and back on to get 15 feet to my driveway. My car also started shaking and steering to the right on its own, I had a very difficult time not crashing. while I was on the highway with my 4 year old son in the back seat

- Silver Springs , NV, USA

for the 3rd time the vehicle's brakes have failed. First time was April of 2021 when the brakes failed and the car went backwards and did not stop and knocked over my mailbox and went into the road. I then put the car in drive and went forward and had to put the gear in Park quickly. I had the Honda dealership examine the car and found no problem. The same problem occurred earlier this year when I backed up and the brakes failed the same way. This time I went into the street. I had the car towed to Honda dealership and they found nothing wrong. Last Wednesday I was slowly pulling into a car space when at a low speed the brakes failed and slammed into a client's building. Damage occurred to their building. I am waiting for the dealership to examine the car Wednesday Nov 2. I am afraid to drive the car.

- Covington, VA, USA

Driving in my neighborhood there is construction work being done, where metal plates have been placed in the road. When driving over these metal plates, I begin to lightly apply brakes as to slow down driving over these metal plates. The Automatic Braking System alerts me to BRAKE in the Notification Center of my dashboard & automatically applies the brakes to a complete stop. This has happened twice now, in the same place of my neighborhood resulting in my seatbelt tightening & the car to jolt myself forward. Eventually this will result in an accident if there is a car traveling behind me the next time I go over these metal plates. This problem has been reported my numerous other drivers of 2016-2020 Honda Vehicles and is currently under investigation. After my research, it has become clear to me that when vehicles are taken to dealerships after these incidents they are returned without any indication of problems with the vehicles. I have a small child and often travel with my dog, unrestrained in my vehicle as most pet owners do and am concerned that if they are in the vehicle the next time this happens & there just so happens to be a car behind me, one or all of us would be hurt. Because Honda is taking its time to address this problem, and issue a recall the dealerships will do nothing about it until that point.

- San Diego, CA, USA

While driving on the freeway at 65 mph, the car's brakes suddenly went on causing the car to swerve and almost be hit by another car. This is the 3rd time that this has happened in the last year.

- Rogue River, OR, USA

I've reporter to Honda dealer about seat and brake pedal squeaking when pressed several times when my vehicle was under warranty. They always said its normal wear and tear. Car only had 12,000 miles on it at the time. Fast forward to 30K miles, they finally greased the brake pedal and noise went away for another 10K but returned. I was then told its hydrolic brake so it's normal. But I know its not normal to have squeaking noise like that. Moreover, seat squeaking noise has gone worse now. I can literally not take the noise to the point I try not to move at all while driving. I was told this is normal behavior and if I want to replace it it'll cost me $$$$. This should've been covered under warranty and I have few other friends and coworkers with similar issues and they're also being told to deal with it. Adaptive cruise control is ok as long as you don't change the lane or someone in front of you doesn't change the lane. I was going 45mph one night when I had adaptive cruise control turned on. It was seeing the car in front of me and there was a red light coming up. Car in front of me decided to change lane and after that my car failed to recognize the car in front of me stopping for red light. I was at 25mph due to all cars slowing down but as soon as the car front of me changed lane, my car speed accelerated to 45mph and almost hit the car stopped at red light. I slammed the brake so hard to avoid the accident that night. My entire family was freaked out after that and stopped trusting adaptive cruise control.

- Woodbridge, VA, USA

On Saturday June 18, 2022 at 9:56 a m I was pulling my 2017 HONDA CRV into a parking space at my local Food Lion in Madison, NC. As soon as I took my foot off the gas pedal and slowly pressed the brakes, the engine immediately revved up, accelerated highly and lurched forward not stopping until I hit an unoccupied vehicle head on in front of me. At the same time side swiping an unoccupied vehicle to the left of me. Thankfully no one was injured. Total of {3} vehicles involved causing several thousands dollars of damage. Was inspected by the police and there were no warning signs; it just happened immediately. When researching on line about problems of HONDA CRV"s this issue was listed numerous times: UNINTENDED ACCELERATION. Something needs to be done about this problem before people are killed!

- Mayodan, NC, USA

I parked my car in the garage. I can't start it. The light of break system is on.

- Carmel, IN, USA

I was parked at a local pharmacy. I put the vehicle in reverse and the car would not move I had to call a tow truck to take my car to my home. I was advised by a mechanic who read my car electronically that it was the RR Brake Caliper Only the left side is responding the right is totally out and that's why it's locked up. I now have to take my vehicle back to the Honda dealership to get it fixed. I've had to get rides to work and unsure if this is covered under my warranty. If not I'll have to pay with funds that I do not have. The vehicle had been shaking slightly as I made stops that day. If I had been on the road I may have been rear-ended if I had to make a stop. There were no warning information messages prior to this incident occurring.

- Merrillville, IN, USA

Brake warning activated for no apparent reason and brakes were engaged while traveling at 45 mph and 30 mph on two occasions. Fear rear end collision, but in both instances there was no collisions. Have not taken it to dealer based on research of this problem as reported by other drivers. No inspections were made at the time of this writing. Brake warning light came on with no time to react and brakes were engaged without driver intervention.

- Audubon, NJ, USA