This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Honda CR-V. The contact stated that the vehicle had failed to start, causing the battery to be replaced several times. The vehicle was taken to the dealer to be diagnosed several times; however, the cause of the failure could not be determined. The vehicle was taken to a second dealer, Spitzer Honda Euclid (915 E 200th St, Euclid, OH 44119); where it was diagnosed that the front driver's side outer door handle was experiencing an electrical short circuit; however, the part to do the repair was not available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Smelled gasoline while driving but not sure of source. 10 min into drive fumes were very strong and then all light came on and engine shut down. A fire safety vehicle noticed fuel pouring out from under the vehicle. Because of the fuel spill the police came and called a tow truck. The car was towed to Firestone where they determined that the fuel line on top of gas tank was spilling fuel. I noticed the 2017 CRV Honda have a recall on this fuel supply and my car was a late 2016 model. They will not honor my vin number.
If car is not driven for a few days the battery will be dead. Car has new battery. Doing my research this has been a problem for 2011-2019 Honda CRV why is there no recall for this. This is unacceptable apparently it has something to do with the vsa system. Is Honda paying the NHTSA not to recall this
The contact owns a 2016 Honda CR-V. The contact stated that the vehicle failed to start up after several attempts. There was no warning light illuminated. Once the vehicle was started, the vehicle jerked while depressing the accelerator pedal while driving at various speeds. There was no warning light illuminated. One day, several warning lights appeared on the instrument panel soon after starting the vehicle. The vehicle was taken to the dealer where a diagnostic test was performed; however, no defect was found with the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Part 74800-TF0-J02, Honda Door Lock Actuator. It appears there have been issues for years with the door lock actuator parts. This has been reported online at Honda blog sites, complaints, reviews, etc. that I've seen. Why doesn't this get resolution. It's a difficult part to replace, and harder to find someone to do it. It's a safety factor, for the door cannot be opened. I was rear-ended by a car in the past, and mine was totaled. The only escape was the back hatch. In this case, I would have been unable to get out, and could succomb to explosion and death. In the least, it is extremely frustrating to be unable to load a cart of groceries, etc into the back. We leave a backseat down now, since it has failed after three repairs. We have to sling groceries into the back, and crawl in to retrieve them. We are looking for the part and service once again. Many have said this occurs in cold weather. We have found that weather is just a coincidence, and it occurs any season. I wonder if it can't handle the wattage from the Honda wiring panel or if it's just a defective part with a short lifespan.
- Indian River, MI, USA
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I just purchased this vehicle in June 2023. For the first couple of months, I had no problems. Then on August 25, the battery was dead and I needed a jump. I took it to my local auto parts store who tested my less then 2 year old battery and said it was fine. They also tested the alternator and starter, both were fine. Then, on September 5, another dead battery. I waited 3 hours for roadside assistance to come and give me a jump. Next incident, September 19. Again, needed a jump and again on September 25. This is my only car so I need it to be reliable. I have only purchased Hondas for the last 20 years, but I will never again buy a Honda. My car is now at the shop to see if they can determine what is causing the parasitic drain to my battery in the hopes of fixing it but after looking this issue up online, I can see there are 100's if not 1,000's of people experiencing this same issue. Additionally, there was a class-action lawsuit for 2017-2020 model years for the same issue: battery won't hold a charge. With as much money as we hard-working people spend to buy a Honda, we should at least be able to expect that it will start!
I have a 2016 Honda CRV EXL. I have been trying to find out information on why my locks are not working. Most of the time the back door locks and the hatch/rear tailgate do not unlock. The tailgate will unlock only when I touch the door but not with the key fob. Every time I have taken the car to be looked at it doesn't have the issue that they can find so I feel CRAZY! Then I drive home and again the locks will not lock or unlock so I have to reach in and unlock or lock them manually. I saw that there was an issue with 2007-2011 CRV's and a class action law suite. I just want my stupid car fixed.
These cars have had this problem for years according to an independent Honda garage. Wife complained the car wouldn't accelerate when the accelerator pedal was mashed. I thought it was a mistake she had caused. A week or so later, I experienced the same issue. I mashed the gas, entered a 4 lane 45 mph street & the car wouldn't accelerate. With cars bearing down, I don't know what I did, but managed to finally get the car to move. I've taught defensive driver training, road raced in SCCA & have well over a million miles behind the wheel, NEVER have I had this occur before. I'd heard of unintended acceleration, but I had just experienced non-intended acceleration. I talked to 4 different Honda service writers at different dealers, none admitted being aware of this problem. After multiple occurrences of the same issue, I went into an independent Honda garage, started explaining what had happened. The owner's wife came out from behind her desk, picked up 1 of 5 boxes on the counter & said, "This is your problem & why we keep this many cause it's a common & frequent problem, " The box contained an Accelerator Position Sensor. She explained it is a common problem with Honda vehicles equipped with these position sensors. I've reported this problem before & wrote a letter to Honda America. I haven't heard of a resolution to replace these defective electronic sensors. If someone with my experience is almost hit by oncoming vehicles due to these defective accelerator position sensors, I wonder how many people have been injured or killed because their Honda would not accelerate when needed. It is something NHTSA needs to investigate. Enlist independent garages to determine how much of a problem these sensors pose, dealerships are not viable responders As a result of this continuing problem, we wanted to get rid of the vehicle, had an opportunity to sell the vehicle & did.
Engine starting problem, for 3 weeks I would push the start button and the engine would not start on the first, second, third or fourth try. Finally the engine would start. I took the car to the dealer for repair and they told me the starter solenoid was falling apart mechanically. The dealer replaced the starter/solenoid assy and now there is no trouble starting. I have 45000 miles on the car and this should not have happened. I have owned many cars over the years and have never had a solenoid come apart on a starter. This is a serious defect and the dealer says it happens a lot on these Honda cars. I still had to pay $956 to get the car repaired.
I have to keep a solar panel attached to my front visor or my new batteries will go dead. This is a problem for other vehicles the same as mine. 2016 Honda CRV. I understand that the electrical, battery parts are very faulty. I was going through batteries, and the Honda dealership never figured this out. A friend of mine attached the solar panel so I won't have a dead battery every day. Thanks for reading.
I have a 2016 Honda CR-V. I few days ago, pulled into a parking spot, stopped my car and placed the gear into park. I was sitting in the parking spot for a few minutes while waiting to pick someone up when I hear a strange noise come from the car, not even a second later my car suddenly accelerated on its own without me pressing the gas pedal or touching anything. I was completely caught off guard. The car shot forward at such a rate of speed, so fast that it threw me back in my seat. I suddenly reached to grab the steering wheel, and tried to take control of the wheel, but the steering wheel would not turn, it was completely locked. I placed both feet on the brake pedal and pushed as hard as I could but the car would not stop. It was like the car suddenly had a mind of it's own and someone else was controlling it. It literally accelerated on it's own. I couldn't stop it or steer it, everything was disabled. My car jumped a curb and slammed into a pole. Upon the first impact, none of the airbags deployed even though my entire chest slammed the steering wheel, it was only when I hit the pole did the airbags deploy. I sustained injuries to my head, back, chest and hands. Witnesses at the scene quickly pulled me out of the car, closed my door and took me away from the car because it was leaking oil and fluids everywhere and they were afraid it would explode. The entire front end of my car was completely destroyed. Nobody else was hurt other than me, but it could've been much worse if someone was walking or standing in front of my car. The way it shot forward on it's own could've killed someone. There was no way to control the car. Police, fire and ambulance showed up to the scene. Witnesses took pictures of the damage both inside and outside my car. People at the scene said it was possibly the cars computer gone bad. When I looked back at the photos, I can see that my car was in park. Thankfully I had my seatbelt on so I survived it.
Electronic trunk system/hatch back door switch repeatedly does not operate in cold conditions. There is no way for a consumer to manually open hatch back door when it fails.
I have submitted this complaint before. We sold the car rather than deal with a potential t-bone accident. When starting from a stop, as you would accelerate into a traffic lane the car without warning would suddenly act as if the key was turned off, ceasing to accelerate. Exiting our neighborhood onto a thoroughfare with typical 35-50 mph traffic, my wife & I both had frequent instances of this failure to accelerate or dead throttle response. With 50+ years of driving, 5 years of SCCA road racing, 5 years of teaching defensive driving, I'm still not sure what I've done to get the car to accelerate & avoid getting t-boned. Several Honda dealerships have acted as if this is an unknown situation/condition. Actually talked to 5 different Honda service writers who all denied that the problem existed. Went to an independent Honda garage who had 5 boxes of the offending part-Throttle Position Sensor-on their office counter. I was told it is a common problem, as evidenced by the number of TPS boxes they had. This is an extreme hazard & danger to anyone driving a Honda that uses this particular piece of hardware. I would urge a recall to force Honda to re-design this sensor to eliminate the potential non-acceleration issue.
Battery will drain overnight and will not retain enough charge to even unlock the doors. Battery tested by two auto part stores and determined the battery is ok. Took vehicle to Honda and said they found no problem. Problem occurred again the same night.
When the weather gets under 50F, the trunk will not unlock and will not open. It seems as if the actuator freezes. When the temperature is above 50F you can hear it click and unlock. This was an issue with 2011-2015 CRV and it is still an issue with 2016.
This is an intermittent problem. The electric driver seat adjusts on its own--this vehicle does not have 1 or 2 position memory option. Several times when the car has been driven and parked (such as at a store, or overnight in the driveway) when returning to the vehicle the seat is in a different position, having moved itself completely forward. This has happened when the car is not running and is not in accessory mode. Yesterday while the car was running, but not yet moving, the seat adjusted itself completely forward, pinning my husband to the steering wheel. The pressure was so great that he could not breathe. It was extremely difficult for him to reach the seat adjustment button to free himself. This could have been a fatal incident if no one was nearby to assist. THIS IS CERTAINLY A SAFETY ISSUE!! There were no warning lamps or messages displayed at any time indicating a problem of any kind. The vehicle has not yet been checked for this specific issue, however it had been through a routine service and dealer safety inspection one week prior to the incident. The dealer is unable to service the vehicle until 7/13/2021. I have an appointment scheduled for that day.
I got into my parked car Monday morning May 10, 2021 to find a large burn hole in the passenger seat and back of seat near the belt buckle. I took it to my daytona beach Honda dealership where they determined an electrical failure in the heated seats caused the fire. The car is one year out of warranty and approx cost to repair is 4500.00.
Vehicle was driven to a restaurant, placed in park and turned off. It was turned onto accessory mode with the only radio playing. Within 10 minutes of the vehicle being in accessory mode, the touch screen turned black and the radio went silent. The dome lights came on when multiple attempts were made to turn accessory mode back on, but the touch screen and radio would not turn on. Attempts were made to start the vehicles engine, but were unsuccessful. The car was then jump started successfully. Several days later, the vehicle was taken to the dealership for testing. The battery was tested (4 year old original batter) and still had substantial life remaining. No other testing was completed.
The rear trunk release switch does not work once the outside temperature falls below about 40 degrees Fahrenheit. And there is no inside trunk release so the trunk cannot be accessed for about 3-4 months of the year due to cold weather.
A D V E R T I S E M E N T S
- Mentor, OH, USA