New car, owned for 3 weeks,700 miles on car. I expressed concern at time of purchase due to discomfort of headrest. I am 5'3". I was told to recline the seat more, however no position seems to help. I have been developing neck pain now after commuting 2 hours daily and had none in my 2002 model car the head rest/ head restraint pushes my head forward, there is no position in which anatomical posture can be achieved. In order to be comfortable I either sit away from the back of the seat with essentially no back support, sit sideways on the seat so my head can clear to the side of the neck restraint or turn the head rest around. This however is also unsafe. Notably when I test drove the car, the headrest was turned around backwards as well, suggesting that the delivery driver, the only other person who drove it, and a dealer employee, also found it intolerable. Safety devices should not impede upon proper biomechanics, as this can actually create less safe situations. It seems to be designed for a culture of people who slouch while they drive. This seems to be a very common problem and if it were a workplace seat (which it is when I use the vehicle for work related driving), it would be an osha violation for proper ergonomics. No one would tolerate this if it were any other type of seat. This problem needs to be corrected by allowing for shorter men and women to use a different headrest that needs to be supplied to dealers.

- Pittsburgh, PA, USA