This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On November 2, 2022 the control arm mount for the rear driver side wheel of our 2012 Honda CR-V failed while the car was in use; as a result, the car was no longer drivable. The car was towed to an authorized Honda service center and the condition was assessed as follows: oThe frame rail had deteriorated/rusted to the point where part of it was completely gone. oA new control arm could not be installed because there was no frame rail to which the control arm could be mounted until/unless the frame rail was replaced. oPreliminary repair estimate was $8,352 although the service center indicated that repair costs could be significantly higher than that. In doing some checking we found that Honda Canada had a recall on older CR-Vs for a rusting problem that could result in a rear suspension control arm separating from the vehicle. This structural failure sounded identical to our issue. The recall applied to geographical areas with heavy winter road salt usage... which describes many parts of the US... but Honda USA did not issue such a recall. In the Canadian recall, vehicles were being bought back from the owners since the repair costs exceeded the vehicle value. We opened a case with Honda and, after their review, we were given a $500 loyalty card on future Honda sales or service. They would not do anything else for us even though the blue book value on our car was over $10,000 at the time of the incident. The car was salvaged out and we received $850 for it. Our incident happened while traveling at 30 mph. Had it happened at highway speeds we believe it could have resulted in significant injury or death.
On April 25, 2021 I was gently pulling into my driveway and I applied the brakes and the car accelerated. I continue to apply the brake and the car would not stop. I crashed into my front porch. The front wheels went over the edge of the porch and the car stopped. There is about a 7 foot drop off, thankfully the whole car didn't go off the porch. I knocked all the supports for the porch and the roof was on the top of my car. I do believe if I were pressing the accelerator by mistake the car would've continued off the porch. Bought the car in December 2020 only had it six months. I was certain I had stepped on the brakes so I googled and found other people with 2012S in 2011's had experienced this problem. I have no police report but the police did come out because one of the neighbors had called them. They may have an incident report. Thankfully the car stopped before went off the porch or I could have been severely hurt.
The paint on the hood and upper roof faded very very quickly. There are spots that cannot be buffed out. I have owned many cars never had this problem before. I've had Honda before. This is black paint and have heard 2012 and 2013 was a very bad year for black paint on Honda this is a 2012 CRV. I take good care of my cars I wax them and clean them regularly this was very disappointing. Everything else in the car is working wonderfully no problems.
We had a direct deer hit on I81 North in grantville pa. The direct hit was taken on the driver's side of the vehicle at 65 mph in highway driving. The airbag only deployed on the passenger side not on the driver's side. This seemed very odd to us. Either both air bags should have deployed or neither airbag should have deployed in this accident. Pictures are attached. I reported this to american Honda, but they refused to investigate it and I had to beg them for an email address to send the pictures to. Given their attitude, I felt I needed to report this accident to NHTSA. My car was totaled by New Jersey manufacturer's insurance co.
Our Honda CRV has a roof leak (by the antenna) that has damaged the inside headliner that it needs to be totally replaced. The leak is probably causing mildew grow in the headliner and possible roof corrosion as well. This makes us very concerned about breathing and health issues in general when using the vehicle. We are told this appears to be a manufacturing / assembly defect and have been going on for a while (years), but we just discovered it in April 2017. Updated 08/23/17
When pulling into a parking spot in a parking structure, as I prepared to stop, the automobile, I think, inexplicably accelerated, crashing into the concrete barrier wall. The airbag deployed. To sum up, I think that my car accelerated by itself.
This is about NHTSA recall 12V-338, and to report Honda's failure to remedy a defect within 60 days of first contact with the dealer (Honda of annapolis, 1720 West street, annapolis, md 21401). We brought our 2102 Honda CR-V to Honda of annapolis on March 22, 2013 for the replacement of driver's and passenger's door latches and inner handles under recall 12V-338. The service advisor stated that no parts were available, so the parts would be special ordered and we would be called when the parts were in stock. We never received any call. We went to Honda of annapolis on June 27, 2013 for an oil change and inquired about the recall parts, which were then in stock, and the recall work was performed. When we asked why we had not been called about the recall parts, no one offered any rational explanation, much less any apology. Later that day, we were unable to lock the CR-V, the car alarm would go off when either front door was opened, and we had to turn off the alarm by putting the key in the ignition. We returned to Honda of annapolis the following day to have these problems fixed. Thus, Honda of annapolis missed your 60 day repair deadline by over 30 days, and then performed the replacement in an incompetent manner. If we had not gone in for the oil change, we believe we would never have received any call from this dealer about completing the recall.
My wife who was driving our Honda CRV 2012 had an accident on the freeway off ramp. When the car in front of her ran over some wire that was left on the road, the driver made a sudden stop. My wife was unable to stop in time and hit the vehicle with our Honda. There was considerable damage on both cars. Since the airbags did not deploy and the safety belt in our 2012 Honda CRV did not restrain my wife from hitting the steering wheel, she was seriously hurt. I hope other owners of the Honda CRV 2012 do not have this type of situation happen to them.
We took a trip from Georgia to Mississippi on the weekend of 28-30 September. On the way back we drove through extremely heavy rain at times. On the evening of Oct 1st I raised the hood to check the oil level. I noticed that the engine compartment was wet and that there was no weather stripping across the front of the hood (my Accord and Odyssey has it). That allowed water to enter the engine compartment. The water came in from the top and not the bottom of the engine. I took the vehicle to the local Honda dealership to complain about the leak. They looked at several brand-new Cr-vs and noticed that they too didn't have any weather stripping across the front of the hood. The dealer said there was nothing they could do about it. This is a design defect that needs to be corrected. When driving through heavy rain there is nothing to stop water from entering the engine compartment and possibly damaging the sensitive electronic components. I now have a brand-new CR-V with unsightly water stains on the engine, firewall, and hood insulator.
A D V E R T I S E M E N T S
- Minocqua, WI, USA