This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
the lever on my back right seat will not release seat down. Needed to put a large item in my car and ended up having to tie it to the roof instead and drive very slowly on the interstate since my seat would not go down. did not feel safe and want to get this figured out asap since I am a furniture dealer. I popped the plastic "cap" off to see what is causing the issue... part of the white plastic piece of the upper lever has snapped off and that is causing the lever to not catch and seat not go down. I have not taken it anywhere yet as I can see what the problem is and believe those plastic parts are not sold separately so I suspect I need a whole new lever. There were zero warning signs or messages, lever just did not release starting a couple days ago. Thanks
I was stopped in traffic about 10 feet behind a vehicle and rear ended by a car going at least 40 - 50 mph. The crash caused my car to be pushed into the car in front of me. There was a small amount of damage to the front of my car, but there was extensive damage to the rear of my car, pushing the back seats into the front. My car was totaled. Not one airbag deployed, the drivers seat broke and my seatbelt did not restrain me after the initial impact causing me to be thrown into the passenger seat and knocking me out. There were no passengers in my car.
The front passenger side seat heater over heated and caught a tote bag that was sitting on the seat on fire. According to the users manual the back of the seat does not have a heating element due to the side air bag--my car's seat back does heat up. In fact it gets very hot. I strongly believe that a drivers side seat back was installed on the passenger side--and as a result I believe that my airbags would not have functioned properly if needed. Hughes Honda in warner robins ga currently has possession of the vehicle and are investigating.
Both front seat headrests are too far forward causing neck pain. People are turning them around creating an unsafe condition if accident occurs. Correct neck rest angle.
- Simi Valley, CA, USA
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2012 Honda CR-V headrest - when sitting with my back completely against the car seat, the top part of the headrest is pitched forward at such an angle that it forces my head forward regardless of the height of placement. In order to correctly align my head with my spine while driving, I have to sit forward. This is not a feasible position. I am 5'10" tall and I already suffer from cervical spine problems without this headrest creating more!!! I did not realize the situation with the headrest until I'd had the vehicle for about a week. I called the Honda customer service number 1-800-999-1009 on March 2, 2012 at approximately 12:50 pm E.S.T. to complain. Their representative told me she would make a note of my complaint and pass it on to the design team. She stated that nothing could be done at this time to fix it. The only solution I could find was to turn the headrest around and attach a cushion to it in case of an accident. These headrests may have been designed to fit current safety measures, but one side does not fit all!!
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- Sandpoint, ID, USA