Good afternoon, I'll try to keep this as brief as possible; I'm sure you can recontact me if you need additional information. This is not an incident, rather an issue related to the current recall 23V-228 for my 2010 Honda CRV. In 1/2023, the garage advised my Honda would not pass Maine State Safety Inspection due to the severe rust on the frame and where the left rear lower control arm (LCA) attached to the frame. They advised it could detach/break off, and my ability to steer safely to a stop would be affected. I took it to the Honda dealership and they confirmed it was unsafe to drive unless the rust and frame could be repaired. The dealer did not mention this was a common problem or any upcoming recalls for this issue. In 2/2023, I found a body shop that was able to repair the corrosion on the frame and the connection point for the LCA. I paid $1600, and the car passed Maine State Safety Inspection at the same garage that identified the problem. In 5/2023, I received the Honda safety recall referenced above, which states "you may be eligible for reimbursement if you paid for recall repairs out of pocket." I called the 888 # on the recall, received an email from American Honda, and replied to their email with the documents they requested, including the repair invoice. After recontacting American Honda a second time in 8/23, and a third time in 9/23, they advised they did not receive the document in 5/23, and I should resend the repair invoice. I received a call from American Honda on 10/16/2023, during which time they stated I was not eligible for reimbursement. This was due to the fact the repair invoice did not specifically state: -??Trailing arm holder kit was replaced-??. My case (#XXX) was closed. I read in a Part 574 Safety Recall Report, "Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA." Do I qualify for reimbursement? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

- Hampden, ME, USA

Car cames to a stop and instead of stopping straight up it stops and the car frame and suspension still moves. The suspension can cause a wreak for not stoping in time. Also when i put it in neutral it goes backwards on flat ground other then forward. So something is wrong with the shifter or the sway bars also when u put it in park some times it still moves forward

- Oklahoma City, OK, USA

On June 7, 2023, I took my 2010 Honda CRV to the Honda dealer for two safety recalls. 1. Airbag recall: They repaired the airbag. 2. Rust recall "Rear Frame Brace Safety Recall": When I dropped the car off, they inspected it and said the rust recall could not be completed because of the severe rust. They issued me a rental until they could complete the process for a possible buy-back. They then called me to say the rust recall "repair" was complete. When I went to pick up the care, they said they could not pass it through inspection. I then took it to my local repair shop for inspection and they said it could not pass. The mechanic showed me underneath the severe rust damage. He lightly touched it with a screwdriver and chuncks of rust fell to the floor. Even though Honda placed two small brackets under the car, the rust is very severe. I do not feel safe driving this vehicle. Also, I feel vulnerable to being pulled over because of the expired inspection sticker. Please advise as to what to do. This is my only vehicle and I depend on it to get to work, etc. I do have photos of the underneath of the car showing the rust and the repair brackets.

- Blue Hill, ME, USA

While driving down the road, the car began to shake, and I noticed my passenger tire looked weird and thought maybe I had a flat tire. I pulled over to change the tire out. Upon further inspection, I saw that the trailing arm had rusted and broken off of the chassis. Luckily, I was driving slowly and on a rural road, but at higher speeds I believe it would have caused me to lose control of the vehicle. There were no warning indicators that something was going wrong. I searched online to see if the problem would be covered under my insurance and saw the recall that had just been issued by Honda for the same problem. (I have not received a letter in the mail yet so I had no idea the recall had been issued.) The vehicle has not yet been inspected. I called my nearest Honda dealer and they said they can not fix it as Honda has not sent out a remedy yet and gave me the number to Honda. I called them and they said they can't do anything until they find a remedy and mail the recall information to owners. I am now out of a vehicle suitable for my job and worry how I will be able to support my family when Honda has no answer and no remedy and is unwilling to help me solve the problem. I hope this recall gets sent out quickly before it puts anyone else's life at risk.

- Plymouth, OH, USA

The rear trailing arm on the driver side of the vehicle broke away from the frame causing the wheel assembly to jam under the vehicle, bringing it to an abrupt stop. My daughter was driving the car at the time. The failure occurred while she was pulling into the entrance of the hospital where she works, blocking the entrance to the hospital. Fortunately the failure did not occur minutes earlier while she was driving on the highway. Service technicians at Honda of Mankato, MN confirmed the trailing arm broke away due to frame corrosion. The vehicle is currently located at Honda of Mankato. There were no warning lamps, messages or other symptoms of the problem prior to the failure.

- Cohasset, MN, USA

Honda has issued a recall for 2007-2011 CRVs due to rust leading to failure of the rear trailing arms. Manufacturer Recall NumberXDZ NHTSA Recall Number23V-228 However, Honda has limited its recall only to 22 states and DC, claiming only those use road salts. This is overly limited. Many states use road salts in parts of the state, including California and Nevada, where I live. The official City of Reno website clearly states that my city uses a 24% salt brine solution on roads in the winter. Areas of California directly adjacent to Reno also use similar salts, and many other "dry and warm" states also have mountainous areas where snow and ice cause the use of road salt. https://www.reno.gov/government/departments/public-works/maintenance-operations/street-maintenance/snow-and-ice-control#:~:text=The%20City%20is%20using%20Salt, and%20inclines%20with%20salt%20brine. There is visible rust on my suspension, even though I live in a state Honda is not including in its recall. I am asking that NHTSA order Honda to increase the scope of its recall to include ALL states that use road salt in any part or portion of the state. The southwest is full of mountains, and snow: California, Nevada, Utah, Arizona, Colorado, New Mexico, and all other western states should be included in the recall. Many lives are potentially at stake, and Honda should not artificially limit the recall to states that use road salt over 100% of the state. Take a look at snow levels in California and Northern Nevada now: road salt is a fact of life for 4-7 months of the year for many of us. Thank you for your consideration.

- Reno, NV, USA

Excessive frame corrosion, making fuel tank dangerous

- Fairport , NY, USA

On my 2010 Honda CRV, the rear frame stiffener became excessively corroded over time which resulted in frame stiffener perforation. On 10/18/22, the rear trailing arm separated from the vehicle's body while I was driving, forcing loss of control until I could bring the vehicle to a stop. I called my auto service provider to come and examine the problem which he confirmed that the rear trailing arm had separated from the body, the car was undrivable, and needed to be towed to Butler's Body Shop. The body shop confirmed that the rear trailing arm was separated from the body, that the right and left trailing arms, the right and left rail assembly, and the left axle assembly would need to be replaced. I learned that there was a safety recall issued by Honda Canada for Rear Frame Stiffener Corrosion for 2007-2011 Honda CRV's. I contacted American Honda to report the issue and was told since there was no recall from them for my vehicle that there would be no reimbursement from them to fix my 2010 CRV. The same problem for the same vehicle warrants a safety recall from Honda Canada but not from American Honda? Makes no sense. My Honda case # is 13433028. Please investigate before a serious accident occurs. I have pictures of the corrosion and copies of the invoices which detail the repair.

- Dallas, PA, USA

The contact owns a 2010 Honda CR-V. The contact stated that while operating the vehicle, there was a scraping sound coming from the rear driver-??s side of the vehicle. While driving approximately 40 MPH, there was a loud banging sound with smoke coming from the rear of the vehicle. The contact stated that the vehicle failed to stop while depressing the brake pedal. After coasting to a stop, the contact inspected the vehicle and discovered that the rear passenger-??s side suspension had failed. The vehicle was towed to the home and examined by an independent mechanic who informed the contact that the rear driver-??s side lower control arm had failed due to severe corrosion of the subframe. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 159,000. The contact stated that due to the rust and corrosion, the insurance company denied the claim. The contact was forced to purchase another vehicle.

- Muskegon, MI, USA

I OWN A 2010 HONDA CRV EX. The rear sub frame that carries the axle and suspension on the left side broke while making a left- hand turn from a restaurant. The sub frame that attaches to the unibody had rusted and the bolt connecting the suspension had pulled the frame section out. The car was inspected by my insurance company AARP Hartford and denied payment. They considered this a mechanical issue. The suv was towed to Honda North in Butler PA where we bought the vehicle new for inspection. They also said it was a rust issue one of which the service manager has never seen in 30 some years working at Honda. He referred it to the area manager who said the same. They too would not repair or offer compensation monies. I found there is a recall in Canada for the same problem. The vehicle has always been garage kept in a heated area. There is no rust on the rest of the body. I was lucky that we were only going about 10MPH when this incident happened in Franklin PA. Two days prior we were driving on 79 South heading to Pittsburgh PA and going 65/70 MPH. Thank God it did not happen then. We do not have any repair estimates from the Honda North people, they simply said it was not something they would repair. I am still waiting for documentation from our Hartford Insurance claim.

- West Sunbury, PA, USA

The driver side rear suspension trailing arm assembly to the chassis frame rail. Yes, it is available for inspection. Loss of control of the vehicle. A Pennsylvania licensed inspection technician informed us of the severe corrosion of the chassis frame rail on Sept. 23, 2021. No inspections have been made after the failure. We contacted Honda Customer Service regarding the corrosion before any failure, they did not schedule any inspection o the concern. Honda has not returned (4) telephone calls we made to them after the failure. There was no warning.

- Philipsburg, PA, USA

The back suspension ripped out of the frame while driving down the road. Through me all over the road

- Amanda, OH, USA

The contact owns a 2010 Honda CR-V. the contact stated that while driving at 40 mph or above, the vehicle violently vibrated without warning. The vehicle was taken to the dealer but the failure was unable to be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 97,000. The VIN was unavailable.

- Grove City, PA, USA