This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Honda CR-V. The contact stated while driving approximately 35 MPH, the stabili-trak warning light illuminated and turned off. The contact stated that there was an abnormal grinding and abnormal rubbing sound coming from the rear of the vehicle while making a left turn. The contact stated that the rear end was swaying to the left and right while attempting to manually correct the vehicle by turning the steering wheel. The contact stopped the vehicle and became aware that the rear passenger-??s side tire was leaning at an angle into the wheel well. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the rear suspension had separated from the subframe due to extensive corrosion of the subframe and supports. The vehicle deemed unsafe to be driven by the mechanic. The vehicle was not repaired. The manufacturer was informed of the failure. The contact related the failure to NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the recall repair had been completed in 2023 by a dealer. The contact was referred back to the dealer by the manufacturer. The failure mileage was approximately 190,000.
The contact owns a 2010 Honda CR-V. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 18V661000 (Air Bags), and the dealer informed the contact about NHTSA Campaign Number 23V228000 (Structure). The dealer informed the contact that the vehicle had failed an inspection and was unsafe to drive. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that a recall notification was mailed and might have been lost in transition, but no additional assistance was provided. The failure mileage was approximately 20,005.
The contact owns a 2010 Honda CR-V. The contact stated that while having the vehicle repaired for a non-related issue, it was discovered that there was a failure with the rear trailing arm. The contact stated that the bolts attached to the support brackets for the trailing arm had created a hole in the frame of the vehicle. The contact took the vehicle to a dealer where it was determined there was excessive corrosion to the rear trailing arm. The dealer replaced the support bracket and replaced the bolts. The contact stated that the hole in the frame had been enlarged following the recall repair of NHTSA Campaign Number: 23V228000 (Structure). The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 189,168.
The contact's daughter owns a 2010 Honda CR-V. The vehicle was taken to the local dealer for a recall repair and oil change, but the owner was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer, who informed the contact that they could not repair the vehicle. The dealer then sent a diagnostic report with pictures to the manufacturer. The contact contacted the manufacturer, who advised that they were considering buying back the vehicle or negotiating a trade-in. The contact stated that she later followed up with the manufacturer and was referred to the dealer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Surprise, AZ, USA
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The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The contact took the vehicle to the local dealer, where it was deemed unsafe to drive due to the extensive corrosion. The manufacturer was informed of the failure. The failure mileage was 238,443.
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Honda CR-V. The contact stated that while driving at slow speeds and making a turn, there was an abnormal popping sound coming from the vehicle. While reversing, there was a knocking sound coming from the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 65,000. Parts distribution disconnect.
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The vehicle was taken to the dealer where a support brace was installed on the vehicle. After the repair, the contact noticed that the vehicle did not maneuver or perform the same after the recall repair. The vehicle was taken back to the dealer and the contact was informed that the struts needed to be replaced due to the brace not properly fitting onto the subframe. The manufacturer was notified of the failure and a complaint was filed. No additional assistance was offered. The vehicle had was not yet repaired. The failure mileage was approximately 119,000.
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Honda CR-V. The contact stated that upon receiving notification that the VIN was included in NHTSA Campaign Number: 23V228000 (Structure), he scheduled the recall repair. The contact stated that, as necessary, a support brace was installed at the rear frame. The vehicle was inspected, and it was discovered that rust had formed a hole in the frame near the trailing arm bolt, which the dealer failed to discover while performing the recall repair. As a result, the vehicle failed inspection. The vehicle was taken to the dealer, who advised the contact that the dealer lacked the technical ability to complete the repair. The vehicle was not repaired. The manufacturer was notified and advised the contact to reach out to the dealer for assistance. The failure mileage was 98,750. The contact stated the dealer completed their responsibility under the recall by attaching the support brace to each side, unfortunately it does not remedy the issue that directly led to the recall.
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that during an emissions inspection, he was made aware that the rear trailing arm was corroded. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 115,000. Parts distribution disconnect.
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the trailing arm was rusted and detached from the front of the vehicle. The contact stated that the passenger-??s side front tire was rubbing against the wheel well and the vehicle was undrivable. The manufacturer was made aware of the issue. The failure mileage was approximately 145,000. Parts distribution disconnect.
The contact owns a 2010 Honda CR-V. The contact stated that while operating the vehicle, there was a scraping sound coming from the rear driver-??s side of the vehicle. While driving approximately 40 MPH, there was a loud banging sound with smoke coming from the rear of the vehicle. The contact stated that the vehicle failed to stop while depressing the brake pedal. After coasting to a stop, the contact inspected the vehicle and discovered that the rear passenger-??s side suspension had failed. The vehicle was towed to the home and examined by an independent mechanic who informed the contact that the rear driver-??s side lower control arm had failed due to severe corrosion of the subframe. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 159,000. The contact stated that due to the rust and corrosion, the insurance company denied the claim. The contact was forced to purchase another vehicle.
The contact owns a 2010 Honda CR-V. the contact stated that there were four quarts of water in the rear tire wells and there was an excessive amount of rust on the rear of the vehicle. The vehicle was taken to a dealer, where it was verified that the water had accumulated in the tire wells and diagnosed that the tire wells were not properly sealed, which caused the rear frame to rust excessively and need to be replaced. The rust was treated but the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. Updated 10/01/15 the consumer stated the vehicle was not designed with a seam sealer, to prevent water intrusion. Updated 12/17/15. Updated 03/28/16. Updated 11/27/2017
2010 Honda CRV. Consumer states two weeks after purchasing the vehicle, she began to experience throttle lag, or acceleration delay while merging on to the expressway. The dealer informed the consumer the problem was due to electrical impulses resulting from the construction and engineering of the vehicle.
A D V E R T I S E M E N T S
- Portland, CT, USA