This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Honda CR-V. The contact stated that on numerous occasions while driving at various speeds, she heard an abnormal sound located in the front passenger-??s and rear driver-??s side doors. The contact stated that while operating the remote lock/unlock feature for the doors, the trunk unlocked. The contact stated that she had to manually unlock/lock the front passenger-??s and rear driver-??s side doors. The contact was concerned for her safety in the event of an emergency. Additionally, the contact stated that the day she purchased the vehicle, she informed the dealer that the door locks were not functioning properly. The dealer inspected the door locks but could not duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000. The contact stated that the trunk as well as locks will not open while using the key and that while driving daily the locks continue to make noises off and on through out the entire time of driving, which is a distraction. She has to manually and forcefully unlock and lock the front passenger driver side door as well as the back left passenger side door to get in and out of the vehicle and if not for manually unlocking either door the trunk will not open at all.
One month ago, car locks would randomly lock and unlock while driving. Now the Driver side front door lock actuator stopped working. I cannot open door manually from the inside or unlock the door with the key from the outside. Now I can only exit the car by the passenger door and leave the car unlocked otherwise I can't get in if it's locked.
2010 Honda CR-V. consumer writes in regards to defective locking mechanism. The consumer stated 3 doors including the liftgate were stuck in the lock positions. The doors could only be manually locked.
The contact owns a 2010 Honda CR-V. while the vehicle was parked, all four doors locked and could not be unlocked electronically or manually. The contact called aaa to get the doors open. The failure occurred numerous times. The dealer (ourisman Honda of laurel, 3371 laurel fort meade rd, laurel, md 20724) was contacted and informed the contact to call NHTSA. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 110,000.
The contact owns a 2010 Honda CR-V. while the vehicle was parked, all four of the doors locked and could not be re-opened electronically or manually. The vehicle's hood and trunk also could not be opened. The vehicle was not diagnosed or repaired. An independent used car dealer was contacted and stated that the issue occurred with many Honda vehicles, but the failure could not be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. There were no recalls related to the failure. The approximate failure mileage was 150,000.
- Bastrop, TX, USA
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The contact owns a 2010 Honda CR-V. the contact stated that the power liftgate and rear driver's side interior and exterior door locks failed to operate with the key fob. The contact mentioned that the two faulty power doors locks only unlatched manually. The vehicle was taken to the dealer where it continued to remain for eleven consecutive weeks. The manufacturer was not notified of the failure. The failure mileage was unavailable.
The contact owns a 2010 Honda CR-V. the contact stated that the locks would lock and unlock independently, preventing him from opening the doors. The contact mentioned that in one occasion he was unable to exit the vehicle. The vehicle was not taken to the dealer and the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 85,000 and the current mileage was 88,000.
The power locks are not working properly. I first noticed that the locks would cycle locked and unlocked after I had the car for about a year. It would happen randomly but while I was driving. Within the last six months, I couldn't get the car to open using the button on the key, I have to use the key in the driver's side door and, once inside the car, reach over to the door that I want to open to manually open it with my hand. The trunk will open if I cycle the driver's side door electric lock/unlock button several times. When I am driving the doors will cycle locked/unlocked until I move the manual indicator several times. I am seeing a problem where all of the doors at one time or another have been in the opposite position than the other three doors, so it is a problem with all of the doors. I'm seeing a lot of complaints about this problem and even a lawsuit online. I spoke to Honda today at 800-999-1009 and said there was nothing they could do since the car is out of warranty (it's 4 years old with about 60K miles on it). It seems like this is a bigger problem for many models of Honda vehicles.
The doors lock and unlock on their own while driving. Also, the passenger door and hatch will not unlock. The passenger door can be unlocked manually, however, the hatch does not have a way to unlock it from the inside which poses a huge safety hazard. The doors should remain locked while the car is in drive, however, they unlock on their own which has allowed my 6 year old to open the door while the car is in motion.
The rear, driver-side door lock actuator began to fail on my 2010 Honda CRV in the later part of 2012 or early part of 2013. There is a squealing noise when I lock or un-lock the door. The lock itself functions intermittently, often failing completely to lock and/or unlock with the key-fob but so far it unlocks/locks with the button on the door. When the rear driver-side door doesn't unlock, I cannot open the gate. I have to manually unlock the rear door and then I can access the gate, which is not only inconvenient but dangerous. During a previous routine maintenance at the dealership where I bought my CR-V, a certified Honda mechanic confirmed the problem is an actuator(s) failing; however, because there is no recall at this time [on this well-known and documented issue], the financial burden of replacing the faulty parts would fall solely on me. My husband has been laid off for a few months and I cannot afford this repair. It doesn't seem fair to have faithful Honda owners (3 of our 4 vehicles are Honda) bear the burden of what seems to be a defect.
Driver-side power door lock in my 2010 Honda CR-V ex-L periodically stops responding to both the interior lock button and the remote key fob button. This could potentially create a dangerous situation where the driver unintentionally opens the door while the vehicle is in motion by pulling the lever from the inside, while under the assumption that the door has been locked. Note that in Honda models, pulling the interior release lever while the door is locked should prevent the door from being opened altogether. This problem could mislead the driver into thinking that all doors have been locked while, in fact, they have not; this also creates a security issue because the door can be opened from the outside as well. Another related problem is the potential for the driver to unintentionally leave the vehicle with an unlocked door, even after pressing the lock button on the remote key fob, which increases the probability of theft and break-ins. A quick internet search reveals many user complaints about power door lock problems in this generation of CR-V, showing a clear pattern of problems with the 2007 - 2011 CR-V. Honda should address this immediately by issuing a recall and warranty extension.
The rear, passenger-side door lock actuator began to fail on my 2010 Honda CRV in the later part of 2012 or early part of 2013. It originally started as a squealing noise when I would lock or un-lock the door and escalated to a loud grinding/clunking noise. The lock itself functions intermittently, often struggling or failing completely to lock and/or unlock with the key-fob or with the button on the door. The issue has seemed to spread to the rear, driver-side door lock, which now has also began to show signs of failure. A certified Honda mechanic has confirmed the problem is most likely resulting from the actuator(s) failing; however, because there is no recall at this time [on this well-known and documented issue], the financial burden of replacing the faulty parts would fall solely on me.
A D V E R T I S E M E N T S
- Milwaukee, WI, USA