CarComplaints.com Notes: While the 2009 CR-V still came equipped with tires that wear out faster than my Grandpa after a turkey dinner, Honda did address an electrical problem with the door locks that plagued owners of previous model years.
10.0
really awful
Crashes / Fires:
16 / 1
Injuries / Deaths:
11 / 0
Average Mileage:
13,181 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2009 Honda CR-V. the contact received notification of NHTSA campaign number: 16V061000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V340000 (air bags) and 16V06100 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Honda CR-V. the contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. I have contacted my local Honda dealer "kastner Honda" Napa, ca 2 times this year after receiving two recall letters from american Honda in torrence, ca they tell me that they tell me that the takata airbag replacements are still on back order.
Takata recall. The contact owns a 2009 Honda CR-V. the contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts not available.
- Wasilla, AK, USA
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I contacted ken garff Honda downton (64 East 900 South, slc, 84111) on May 3, 2016 requesting the recall replacement and they told me it would take a couple of weeks before they contacted me and it has now been over three months. The recall notice on received from Honda indicated I could put in a complaint if I had not been helped within 60 days, it has been over 90.
Takata recall. The contact owns a 2009 Honda CR-V. the contact received notification of NHTSA campaign number: 16V061000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. I went to boardwalk Honda at 6807 tilton rd, egg harbor township, NJ 08234 last May 14, 2016 for the takata driver's side airbag recall on my Honda CR-V 2009 model. I was told that it still was not available. I asked if they could provide me a temporary alternative transportation but they said at that time all vehicles reserved to them from enterprise were in use already. I kept on following up with them every week and even asked if they could reimburse me if I rented a car. They told me to call american Honda about that. Unfortunately, american Honda's number, 1-888-234-2138 automatically redirects you to an automated answering system which tells the caller to coordinate with your dealer. I have tried calling other dealers but they told me the airbag was VIN specific and once it's ordered by one dealer, they can't order it again. I'm getting concerned because we have a 2 yr old and a newborn baby and it's been almost 3 months and I fear for our safety every time I use that car. I only want them to provide me a rental car while waiting for the parts to come and not give me the runaround every time I call them. I sincerely hope you could help with our situation. Thank you.
Takata recall. The contact owns a 2009 Honda CR-V. the contact received NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was notified of the issue. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Honda CR-V. the contact received notification of NHTSA campaign number: 16V061000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V346000 (air bags) and 16V061000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The dealer mentioned for months that the contact was placed on a waiting list, but provided no confirmation as to what number the contact was placed on the list. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
Just spent 3 and 1/2 months in a rent a car and the night before I pick it up I get a second recall for the passanger air bag. Now Honda just wants me not to put someone in the passanger seat but I am not comfortable doing that I still feel like if the bag goes off it could cause the driver and possible back seat person injury. And I have to do this for at least another month they refuse to give me another rental. I really am upset about this I still feel like someone could easily get hurt.
Takata recall - passenger air bag parts are not available. We have teen learning to drive and must have adult in the passenger seat. Neither dealership nor Honda will authorize alternative transportation, forcing us to either accept risk or rent a car on our own. Honda should be required to address the safety issue properly.
Takata recall. The contact owns a 2009 Honda CR-V. the contact received a notice for NHTSA campaign number: 16V346000 (air bags); however, the parts were not available. The contact believed that the manufacturer exceeded a reasonable amount of time to provide the recall repairs. The dealer and manufacturer were made aware of the delay. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2009 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V346000 (air bags) and 16V061000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2009 Honda CR-V. the contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - I have been trying to get the air bags replaced for months now at Honda of santa maria, ca. They said the driver's side air-bag is still on backorder and they have now ordered the passenger airbag. After receiving a letter in the mail regarding the recall saying that I shouldn't have a passenger even in my front seat, I am very uncomfortable even driving my car. I want it fixed asap, and it is very inappropriate when it is a matter of safety to be kept waiting such an extraordinarily long time.
Takata recall I requested on April 2016, replacement of the air bag system per the "important safety recall"notice dated March 2016. This request was made early April 2016 to the service department of coggin Honda of St. Augustine, St. Augustine, fl; state of Florida registration # mv-40886. Since April 2016, I have called the dealership on numerous occasions and was told I was very low on their list. In fact, in May 2016 I was told there were only two replacements ahead of me. I have also requested a comparable replacement vehicle until my was repaired, but have always been told there was "no comparable vehicle available" from the rental company (avis) which the dealer uses for this purpose. I am concerned for my safety and that of my spouse, and am dissatisfied with the length of time this is taking to receive the service to which I deserve. I have received a second safety recall notice dated July 2016, which sounds to be a more serious matter that needs to be resolved immediately. I would appreciate this condition be rectified, and look to this Agency to get the results I have been seeking with my dealership, to no avail. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2009 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V346000 and 16V061000 (air bags); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that the air bag warning light was illuminated. The manufacturer was not made aware of the failure. The approximate failure mileage was 99,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Nanuet, NY, USA