Honda issued a safety recall for rear frame corrosion; we learned of the recall in Apr 2023 & took the car to Vidmar Honda (Pueblo, CO) in Jun2023. They didn't have the equipment to conduct the inspection, said they would order it & notify us when it arrived; I followed up in Aug & Sept and they hadn't ordered the equipment. On Oct 10 I brought the car in to have the TPMS repaired & they informed me there was a safety recall. Later Vidmar informed me the car was too rusty to make the safety repair, but they repaired the TPMS (that is FRAUD). I pointed out that the Honda recall notice said the dealer would offer to repurchase the vehicle if the car could not be repaired, but Vidmar denied that was how the recall worked (Honda MISREPRESENTED the recall process to its customers). WE WERE NOT INFORMED THAT THE CAR WAS UNSAFE TO DRIVE & WE WERE PERMITTED TO TAKE THE CAR, being told that the issue was now with American Honda. I received a voicemail from Honda on Oct 12 telling me of our recall case number; I returned the call 9 times but had no further calls from Honda. On [XXX] the frame failed & the right rear tire nearly separately from the frame; the vehicle was towed to a Honda dealer in Colorado Springs & I informed both Vidmar Honda & American Honda that day of the structural failure. On Jan 12, 2024, Honda called & offered to repurchase the car (the caller was not aware that the vehicle had failed & was off the road); afterwards I received an email from Honda INFORMING US FOR THE FIRST TIME THAT OUR VEHICLE WAS UNSAFE & SHOULD NOT BE DRIVEN - 45 days after the structural failure, 84 days after the repair could not be made, and 7 months after we first tried to have the vehicle repaired. To date Honda has not made an offer in writing to repurchase the car; the GM of Vidmar showed us pictures of the car in Dec from [XXX] & said, "that's not good when you can see light coming from the other side [of the frame] " and "that's real swiss cheese there." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

- Pueblo, CO, USA

I purchased a 2009 Honda CRV in 2017 at the West Chester Scott Honda dealership. This vehicle, when I purchased it, had 38,000 miles on it. A year after I purchased it, there was a problem with the door lock accelerator on the driver's side door. I purchased the Honda part myself and had it repaired. A month after this, the left back passenger side door had the same problem. I purchased another part and had it repaired also. About six months ago, the same problem occurred on the front passenger door and on the right back passenger door. This should not be considered normal wear and tear on a vehicle because this occurred on all four doors. I went on-line and researched that this issue was involved in a class action lawsuit Case ID #2:13-cv-00381. In this information, it was stated that, Honda knew about this problem with the door locks but avoided acknowledging the problem. It was also stated that this issue occurred after the limited 36,0000 mile warranty. It alleged that Honda avoided acknowledging the problem so they would not have to cover repairs. The lawsuit settled and Honda agreed to repair these affected vehicles free of charge. The warranty on these vehicles was also extended from 3 to 6 years or 6 months from the date the settlement was reached. Honda also agreed to reimburse owners who had already paid for this malfunction. When I purchased this vehicle from this Honda dealership, this issue was never mentioned to me. Now I am saddled with this problem and I paid to get this fixed out of my own pocket. I went to this dealership last week for a different recall, I spoke to the supervisor, , he said that he didn't know anything about this. He was very rude. Currently the front passenger door and the right back passenger door are still not working and it locks and you can't open it unless you push the driver side. If there was an accident, I wouldn't be able to open those doors.

- Wilmington, DE, USA

On June 8th 2023 I brought my car into a Honda service center to be inspected per safety recall 23V-228. After inspection I was told that the rear frame was severely rusted out but that the shop could not do anything about it. I was given my vehicle back and told it was safe to drive and that Honda of America would be reaching out to me in a few days. Approximately 2 weeks passed with no word from Honda and the rear trailing arm fell off my car while driving home from work. This is exactly what the recall was supposed to prevent from happening. This was confirmed when the car was subsequently towed back into the shop. Now, Honda of America has been working on a repurchase offer that was supposed to take 2 weeks and it has since been nearly two months with no additional information. According to the recall, Honda was supposed to remedy this situation within 60 days of the car being brought in for initial inspection. As of today it has been 77 days. Honda refuses to answer any of my emails or pick up the phone with repeated attempts.

- Seattle, WA, USA

Went to dealership on 8/10/23 to get a recall fixed. The recall is for the rear frame brace corrosion due to deicing agents. The dealership said that that my car failed the test and declared the car unsafe and do not drive. No warning lights or symptoms. My safety was put at risk due to the fact the rear arm frame brace could-??ve snapped while driving causing a potentially fatal accident.

- Warren, PA, USA

Upon repair, at the authorized dealer, for the rear trailing arm recall in May 2023, the service Advisor noted that antifreeze/ coolant was leaking from a corroded/ rusty heater pipe deep inside the engine compartment. Although they quoted a repair price and a separate coolant flush fee, the part is not currently available from Honda. This heater pipe is backordered and thus unavailable for repair as quoted. Since this antifreeze leak makes this vehicle undriveable, I was forced to research then search for this part availability and buy it myself as an aftermarket non OEM part. It seems that this rust issue related to the rear trailing arm is not the only rust concern on these 2007-2011 Honda CR-Vs.

- Howell, MI, USA

My door lock on my driver side gets stuck in the unlock position.

- Citrus Heights, CA, USA

The rear wheel on the left driver side detached from the frame while driving on the hwy and lost control. Luckily I could pull off and drive into the ditch. The frame is rusted enough that auto shop says that the repairs aren't worth it because the entire back frame is rusted and will just happen on the other side. No sounds beforehand to indicate their would be a malfunction. The control arm was detached from the rusting but other components broke from the frame rusting and wheel coming loose on the hwy. It will be inspected further.

- Saint Peter, MN, USA

The front passenger side doir actuator and the rear have not worked properly gir at least 8 years, and I was never notified of the class action lawsuit. Additionally, in July of 2014 when I took the car for the first airbag recall in Levittown, NY, the car was brought in with cold sir conditioning and returned with non working air conditioning. I am the sole owner of this car and it has been meticulously cared for and driven. I see that many others had also not been notified of the actuator problem. I am afraid to let Honda touch the car again after they broke the air conditioner while fixing the last recall.

- Lindenhurst , NY, USA

The passenger door won't open & the trunk won't open, like it's jammed. There is no key entry for the passenger or trunk. I feel this has the potential to be very dangerous.

- Deland, FL, USA

The problem is with the front driver side door. The locking mechanism is not working properly. The automatic door latch, which is activated after driving about 20 feet. It creates the horn to honk and some problems with opening the door with key fob. Must open manually by inserting key into the door from the outside.

- Summerville , SC, USA

Ac compressor, this is the 2nd car I have owed same year. Because I obviously love these cars that the ac compressor has needed fixed. So it's obviously bad.

- Covington, OH, USA

Door aculator is not working on front driver's door properly. The door will not lock with or without a key. The lock jumps on and off while parked and trying to lock the doors. While driving and the brakes are applied, the locks make a noise and jump on and off.

- Orangeburg, SC, USA

When I'm driving my Honda CR-V 2009 at around 25 to 30 miles per hour I get a throbbing noise as if it were the transmission. I took it everywhere to see what's going on and no one could tell me whats going on. I bought this car brand new in 2009 two years latter they had to change my transmission in 2011 because of a similar problem. Please I need help to stop this throbbing I'm scared to drive the car. Because I feel I'm going to get into an accident when this happens. This happens everyday in the highway and regular streets. I don't know what to do this is my only vehicle.

- Mastic, NY, USA

I no longer own this 2009 Honda CR-V. I traded it in for my 2015 Honda Odyssey

- Bonaire, GA, USA

Pulled my car into my garage. Trapped in my car. Unable to unlock the doors. Unrolled windows, unable to open doors by reaching outside handles. Remote on key didn't help. Had to get assist to use the key in the outside key hole. Fortunately, the windows worked, and I had my phone to call for help. Tried many times to unlock doors over the next hours. Only worked with key in lock. Took to dealer. Again needed assist to exit car. Personnel really questioned my sanity saying, ' no way' when I explained problem. They approached the car, and using the remote unlocked the doors! with that, they sent me on my way. No explanation for what had happened, or assurance it wouldn't happen again. Fortunately I had my phone and the garage door was still open, so I was able to get help. As an 83 year old widow, it was an uncomfortable situation. Glad I didn't have to resort to climbing out a window.

- The Villages, FL, USA

I parked at open parking lot in gated comm unity on 01/24/18 at approximately 7:00pm. The weather was clear and approximately 30 to 40 degrees. I left in M Y vehicle at approximately 9:00 am on 01/25/18. I did not notice anything wrong with my sunroof. When I started accelerating at 30 to 40 miles per hour, I heard some crackling noise that was coming from and flying off. I then noticed glass in the sun roof cover that is pulled over the glass inside the vehicle. When I got to work (3 miles on beltway), I observed that the glass of the sun roof was shattered and had a large hole in the glass. I returned to condo and surveilled parking lot and other parked vehicles and did not see anything that may have fallen onto the sunroof. I did not see any glass at the condo where I first got into vehicle. There does not appear to be any object inside the sunroof under the shattered glass. The vehicle is presently in my work garage, and expected date of replacement per M Y consultation with the insurance company will be on Monday, January 29, 2018. I am unaware of any damage to the sunroof prior to the shattering.

- Alexandria, VA, USA

My complaints are with the ac compressor Honda knows that it is faulty and it's not being recalled. To many people are having this issue. I've already complained about this and my complaint fell in death ears. I want something done about this please.

- Mastic, NY, USA

Takata recall" the air compressor in the car just stop working my vents just started to throw out smoke almost causing me into a accident on the highway on my way to work. Now my car ac is not throwing out cold air its blowing warm air instead of cold. I don't here the compresser going on any more.

- Mastic, NY, USA

All of the window and door seals are melting. It started last summer. Whenever I roll my side windows down and up the black rubber has melted and it leaves black streaks on my windows. The rubber started to flap in the wind from under the metal seals on all four doors over a year ago. My rubber seal around my windshield is also melting. I wash my car and cannot dry the top any longer due to the rubber melting onto the paint. The sunroof and back have not started yet. I have purchased several new cars prior to purchasing the Honda -new. I've also purchased 3 used cars before, I've kept cars over 15 year ; none ever have had the rubber seal melt. My husband was told by a mechanic "that has been a problem".

- El Monte, CA, USA

Ac compressor has failed...seems to be covered under technical alert, but Honda usa did not want to fix the faulty compressor, since I was 1 month out of extended warranty.

- Uxbridge, MA, USA