This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Two actuator for the doors were said to be replaced by the previous owner in 2015. However, all four of my actuators are not working. Sometimes, it unlocks by itself when driving and I have had issues at times when I am not able to unlock the door at all. This poses safety risk to not being able to get out at times from both inside and outside.
Evidence of corrosion on the rear trailing arms as described in the recent salt belt recall of 07-11 Honda CRV-??s. Petition to expand the monitoring and repair scope of this recall to include the Appalachian regions of North Carolina and Tennessee as the use of road salt is also prevalent in these areas.
On October 9, 2022, I filed a complaint with NHTSA regarding this vehicle due to excessive and extreme rear frame corrosion. On May 6, 2023, my son was driving this vehicle and was involved in an incident while the vehicle was in motion. The rear subframe separated from the vehicle on the driver side. My son lost control of the vehicle. Fortunately, my son was able to avoid a direct collision with oncoming traffic. On May 15, 2023, the vehicle was towed to Victory Honda in Monroe, Michigan. The vehicle was inspected, and we were assigned a case number (#13814983). We were promised a loaner vehicle (which has never been made available). As a result, my son had to resign his position at work because he lost his mode of transportation. I have called American Honda on a weekly basis requesting an update. I've been told our case is almost completed. We have been waiting for more than 4 months for the buyback as promised. We were told we would be getting $7,900 for the CR-V, plus out of pocket costs paid for a rental car on two occasions and payment for recent mechanical improvements. Honda USA has failed to resolve this manner in a reasonable and timely manner. 100+ days is not timely. We have lost income due to the loss of use of this vehicle. We have not been provided the loaner vehicle as promised. Please escalate our complaint. This is the second time this matter is being reported to the NHTSA. Please note, this is more serious now since my son was driving the vehicle when the subframe separated. He could have been killed or badly injured.
The rear frame of my CRV has corroded and deteriorated. The rear trailing arm is at risk of falling off and could cause a loss of vehicle control, increasing the risk of a crash. The recall paperwork I received from American Honda Motor Co. Inc. states, -??Your Honda dealer will inspect the rear frame for corrosion. Depending on the extent of corrosion, the dealer may attach a support brace to the rear frame and/or repair the rear frame, for FREE. If the rear frame cannot be repaired, Honda may offer to repurchase the vehicle from you. If you paid out of pocket to have these specific recall repairs performed on your vehicle, you may be eligible for reimbursement.-?? I took my vehicle to Honda North for the repair. They attached the support brace, yet told me my vehicle is still unsafe to drive and refused to pass my vehicle for the required PA state inspection. I believe they need to move to the next step on the recall (repair of the rear frame) since the addition of the support brace did nothing to correct the safety issue on my vehicle. I took my vehicle to get two second opinions and both stated the vehicle is unsafe to drive due to the rear frame corrosion. I do not understand how Honda can put out a recall specific to the rear frame, then refuse to make the appropriate corrections so that the vehicle is safe. Why bother attaching the support brace if it does nothing to correct the reason for Honda-??s recall? I filed a complaint with American Honda, but I have not heard back from them in 3 1/2 weeks although I call daily. I was quoted $3000 for these repairs by an independent body shop.
- Butler, PA, USA
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Door Not Latching Properly NHTSA Recall ID: 12V338000 My doors on my 2008 Problems with the CR-V door locks include: Door not latching properly Doors not unlocking Doors locking and unlocking on their own Was not made aware of the recall to fix this issue. I would like Honda to fix this issue for Free at my Delaership
Honda is aware of an issue affecting many CR-V's. Honda has recently issued a recall of the 2007-2011 model-year CR-V's in Canada for a rusting problem that could result in a rear suspension control arm separating from the vehicle. This recall applies to vehicles in all provinces from Ontario east, which experience heavy road salt usage and humid operating environments. Dealers were instructed to inspect the rear frame stiffeners and to apply corrosion protection. When a vehicle does not pass the inspection, Honda will offer to repurchase it. My son is 17 years old and is driving an affected CR-V. We live near Detroit in Michigan. I contacted Honda USA and lodged a complaint. I was given the following case #013293139 and instructed to set an appointment with a local Honda dealership for an inspection. Following the inspection, I was told and given a service invoice which stated, "SUBFRAME INSPECTION FOR HONDA CASE NUMBER 13293139 TECH FOUND REAR OF FRAME RUSTED THROUGH, TECH ADVISED STARTING WITH REMOVING REAR PART OF FRAME AND WELDING IN NEW METAL. VEHICLE NOT SAFE TO OPERATE IN CURRENT CONDITION. AMERICAN HONDA WILL NOT COVER REPAIR." This rust problem also affects other Honda vehicles and Honda is slowly issuing recalls. Recently, American Honda recalled 2006-2014 Ridgelines for "Rear Frame Corrosion." I would like Honda to repair my son's CR-V. This is not normal wear and tear. The corrosion problem continues to be focused on the rear driver side (subframe mounting to frame) of Honda vehicles. This is not safe for the public and this is not an acceptable response from American Honda as noted in the service invoice response listed above.
The contact owns a 2008 Honda CR-V. The contact stated while driving approximately 20-25 MPH, the rear passenger's side frame stiffeners detached and separated from the vehicle. The contact veered to the side of the road. The vehicle was towed to the contact's residence. Additionally, the contact stated that the frame stiffeners were severely rusted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 262,000.
This vehicle had a wheel separation while traveling at low speed. The right rear wheel separated from the car. The cause is excessive rust to the trailing arm and specifically to the subframe to which the trailing arm is attached. The car is available for inspection. I also have photographs that show the problem. The safety issue is clear. After separation the car cannot be controlled if in motion. This particular vehicle has not been inspected. The wheel separation was reported by me to Honda in North America, to "Chris" in "client relations." A case number was issued for my complaint, #00499145. An insurance claim was made, but the insurer denied the claim. My research shows that this model CRV has been recalled in Canada for this precise problem. In Canada, Honda states that this model CRV has "excessive" rust, leading to failure. Further, that the problem is not readily apparent on inspection, and in fact this car is inspected annually as part of North Carolina licensure, and no inspection ever revealed the excessive rust threat. Here is the Honda press release: " January 23, 2019 Honda has voluntarily recalled approximately 83,953 2007-2011 CR-V vehicles in Canada to address potential excessive corrosion to the rear frame stiffener(s). On affected vehicles, one or both rear frame stiffener(s) may become excessively corroded over time. Such excessive corrosion may be more prevalent where a vehicle is regularly operated in regions where road de-icing salt is frequently used during the winter season. Although a certain amount of corrosion is expected to occur from everyday operation of the vehicle, excessive corrosion to the rear frame may result in frame stiffener perforation and, in extreme cases, cause the rear-trailing arm to separate from the vehicle-??s frame structure. A separated rear-trailing arm may cause the vehicle to be difficult to control, increasing the risk of a crash."
I had my car in the shop as I had an issue with my starter. The mechanic sent us photos as he found as serious problem with rust and corrosion around the rear axle. He thought it would be okay to drive home (not after that). He was wrong and the rear axle fell off. My dad was driving and as far as I know he is okay. I did research and it seems the Vins starting with 5 were made in Ohio (I bought the car in Ohio) and it the message boards are correct, were in the same batch as the Canadian ones they recalled. They have not recalled these in the U.S. for the rear axle but they did in Canada. Why? I drive my son every other weekend hours each way as his dad lives out of state. We travel I-65, I-70, and highways. We could have died! Honda needs to recall these immediately before someone dies. Please let me know if you need more photos. I will take more photos when the tow driver gets my car home.
I brought my vehicle to a licensed garage to be inspected.they told me the rear frame stiffeners in my vehicle are corroded and will not pass New York state inspection. I was also warned it is extremely dangerous to continue to drive my car as the rear tire attaches to the rusted out spot on the frame. There is the potential for the rear tire assembly to detach while going down the road and cause loss of control. There is an open recall in Canada for this exact problem for the years 2007 to 2011. There is currently no recall in the us.
2008 CR-V subframe/rear control arm rusted so severely came apart while driving. Very fortunate there was not an accident, this caused sudden loss of control of vehicle. Had to be towed and is now inoperable and unable to be repaired. There is a recall in Canada to address this condition, why not the United States? we contacted Honda customer service to inquire and no response from them. This is a very dangerous condition that gave no warning. The body is not rusted.
Hello, the front right door of my car doesn't unlock at all and the back left door doesn't lock. Honda already has acknowledged the issue but this expired on 2015. Because the front door doesn't unlock it's a safety issue and the cost to fix is very expensive as the door needs to be deassembled. There cost to open the door and fix it is almost 500 dollars. I have called Honda but they are saying the product warranty expired on 2015.
The front passenger door can not be unlocked or either open by remote or manual also can't be open open. My daughter was stuck in the car couldn't get out when we realized the problem 10 days ago. Luckily it wan't an emergency situation otherwise I couldn't image that. Also the trunk lock has been dead since then. The right rare door has very loud clicking noise when I lock or unlock the door. That raise a great worry for me if the rest of door would be dead in the future.
The passage side door lock makes a scaring noise when locking. Diagnosed by a Honda dealer as a defective door lock actuator. This is a known safety issue with a published Honda tsb (#14-084). I had to pay for replacing the actuator (because I was told that my car had been out of warranty). It is not fair that I had to pay for the defective part used by the manufacturer.
A D V E R T I S E M E N T S
- Chantilly, VA, USA