10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,140 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Honda CR-V suspension problems

suspension problem

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2004 Honda CR-V Owner Comments

problem #8

Aug 202023

CR-V

  • miles

A D V E R T I S E M E N T S

The rear trailing arm broke loose from the frame causing the wheel to twist back into the wheel well. It is now at my garage and could be inspected. This happened at about 45 miles per hour causing me to take evasive action so as not to cause an accident. There was no warning lamps affiliated with the suspension system.

- Ithaca, NY, USA

problem #7

Sep 282022

CR-V

  • miles
The rear trailing arm became detached from the unibody due to rust/rot. This caused the rear tire to shoot sideways and backwards causing the vehicle to no longer be drivable. The vehicle has spent its life in Wisconsin, New York, and Vermont. As it happened on the road close to my house it was not assessed by any service center, but it is very obvious what happened. I pulled the vehicle back to my house myself. I can provide pictures as proof and I still have the vehicle in my possession (it has obviously been taken off the road). My problem is exactly what is described in the most recent Honda CRV recall NHTSA#23V228 or Honda #XDZ. Since my CRV is a 2004 it apparently does not qualify for the above recall... but it very obviously is the same thing and really should be covered by Honda. If they issue a recall on a certain year range but that same issue happens on a different year are we just supposed to sit back and say "oh well"? My family could have been very hurt if that component broke while the vehicle was on the highway. There has to be someone who can help with this. All that I've gotten from Honda is "your vin doesn't match the recall". I realize this... but the SAME EXACT ISSUE happened to my 2004 CRV. Now I have a vehicle that should be worth $4,000+ worth absolutely nothing unless I scrap it out... This is a known design flaw

- Birchwood, WI, USA

problem #6

Jul 012019

CR-V 4-cyl

  • miles
My name is [xxx] phone number [xxx] [xxx] then number to my vehicle also address on the VIN number [xxx] id number [xxx] issued state of California [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Riverside, CA, USA

problem #5

May 042017

CR-V

  • 125,919 miles

A D V E R T I S E M E N T S

Right front lower control arm separation. Happened during low speed operation. I am the repair technician who did the repair. I am submitting this on behalf of the owner and because of my own concern. Researching the internet, another owner of a 2004 CR-V experienced the same issue. This issue may be related to the following: NHTSA campaign number: 12V124000. The issue may involve earlier models. I have the defective item available for inspection.

- Salem, OR, USA

problem #4

Mar 202017

CR-V

  • 115,000 miles
During test drive the vehicle stalled upon braking. Thus leading to 3rd party inspection request. Upon receipt of photos and estimate for safety repairs notice a counter offer was sent to the dealer to which they declined to repair or reduce the vehicle. I have concern that the vehicle will return to the lot and an unknowing buyer will be at risk.

- Tampa, FL, USA

problem #3

Aug 282015

CR-V

  • 140,357 miles
The contact owns a 2004 Honda CR-V. while driving 15 mph, another vehicle crashed into the passenger side of the contact's vehicle. The air bags failed to deploy. There were no injuries and a police report was filed. An independent mechanic diagnosed that the chassis bottom was fractured due to a missing part that covered the chassis and needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 140,357.

- Lancaster, PA, USA

problem #2

May 242011

CR-V 4-cyl

  • 62,342 miles
On 5/24/2011, as I was driving on a city street, my 2004 Honda model CR-V ex-L, with a loud noise came to an abrupt stop. I later learned that the lower control arm of the right passenger side had broken off and caused the front right axle to snap off and the tire became detached from the body of the car. The insurance company geico, had the adjuster looking at the car, on 5/25/2011 and he determined there had been no collision, no unrelated damage to cause this serious problem. The CR-V was towed to the same dealership where I have had the car serviced, I have all my records. In 2010, I went to Firestone to have an oil change, all other services were done at Honda. The Honda inspector looked at the car and determined there was no defect, the car was old and this was the result for such damage to the car. I reported my complaint to Honda, complaint # [xxx]. now I have to pay a good deal of the repairs myself, since my extended warranty had expired. My insurance company will cover the axle and the labor costs. Every Honda representative, I spoke to, tells me that the car is old, and this sort of damage is to be expected. At the time that the Honda inspector, saw the car, he asked me if anyone else had worked on the car, I said no because, I had always used the Honda dealership service department to service my car; later on, I found that in July 2010, I did have an oil change at a Firestone service center for an oil change. I am very concerned about driving this vehicle again, and the fact that all the Honda representatives tell me that my car is old, and it is to be expected. The car had at the time of the incident a total of 62,342. Miles on it. I should also report that this vehicle had to have 4 sets of tires changed from date of purchase to 2009. Again, the Honda service representative at the same location, told me that SUV's require frequent tire changes. The master cylinder of this car has also had to be replaced. Information redacted pursuant to the freedom of information

- Miami, FL, USA

problem #1

Nov 022005

CR-V 4WD 4-cyl

  • Automatic transmission
  • 21,500 miles
2004 Honda CR-V, problem started around 21,500 miles. I have a clunking sound when going over bumps or ruts in the road. More so if right front wheel hits a lower part of the road. Sounds as if something is loose. Still under warranty. Taken to dealer twice. They replaced strut and second time moved the engine mount over. It did not help. Sounds as though metal clunking against metal. Will take to another dealer to see if they can find the problem.

- Albuquerque, NM, USA

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