This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer owns a 2004 Honda CRV. He aslo owned a 2003 Honda CRV. The 2003 and 2004 Honda CRV is the one he had the problem with. Consumer stated that the vehicle vibrated so bad at 50 mph he could not drive the vehicle. The vehicle was turned in on a lemon law. The Honda dealer service representative said that they had several vehicles turned in for this problem.
When driving the vehicle over speed bumps, pot hole or dirt roads a clanking/popping noise was heard. Vehicle was taken to two separate dealers. The first dealer replaced the front struts, reattached the front bumper, retightened the engine mounts and other bolts. However, problem recurred. Currently, vehicle is at the second dealer being inspected/repaired. The consumer stated that the problem was in the passenger side of the front end.
Recenly while on vacation I picked up a news paper the union times Saturday July 10 2004. The article was in the B section about a Honda CRV catching fire after its first oil change. The blame was placed on the dealer" heres the problem. Honda recently switched to 0W-20W oil for the 2003 and 2004 Honda`S. not more than the vicosity of cooking oil. We all know what can happen when cooking oil is hot" now here the good part. When the oil is chnage in the new body Honda CRV the oil drains down across the right side sub frame and being this oil viscosity is very adhesive it run directly into the retangle hole on the side of the frame. Then when the vehicle leaves the dealer the air traveling under the vehicle create a spray nozzle directly at the exhaust. If the person has just come in from a long drive the exhaust will never cool down enough because of Honda requirment for the dealership to have Honda`S new "express change " in place. It leaves the dealership already hot and the fire occurs. You may have guessed yes I work for a dealership. We now use a rubber stopper to plug the frame and fill in that troublesome rectancle hole with silicone preventing oil from entering the frame. We keep water in refillable spayers to extingush flame burst if they occur while changing oil.
- Polkvile, NC, USA
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- Hornell, NY, USA