This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving 10 mph a fire started under the hood. Consumer pulled over, and had the vehicle towed. Dealership was notified, but did not resolve the problem.
After having my first oil change and recalled part fixed, on my new 2004 CRV, driving back to work, approximately 10 miles from dealership, my vehicle started smoking/fire. I opened hood and a witness told me to move from the car as flames were shooting out from under it.
I took my 2004 Honda CRV in for its first oil change. As the technician drove my car out of the service bay, smoke was coming out from under the hood. I went out to meet the technician and he opened the hood. Smoke came pouring out and we noticed oil sprayed all over the engine. He said he was not sure why this happened, but he would clean it up and take care of it. 30 minutes later, I had my car back and did not have any other problems.
After having an oil change, and while driving blue smoke come from under hood, and fire erupted from under the carriage. Vehicle was towed to dealership.
On Wednesday, June 9, 2004 my 2004 Honda CRV caught on fire after leaving dealership from having 1st oil change. I was originally told the problem was "the old O-ring/gasket was not removed and a new one added on top of old one". however yesterday when I went by to get things out of other car I was told it was an electrical problem that caused fire. Dealership wanted to repair car and give it back to me, but I refused. After watching my car burn I just couldn't take it back....after several hours of discussion and to the point of me walking out and getting legal help, they gave me a new 2004 CRV. The following week I find out from a co-worker that his parents who own a 2004 Honda CRV also caught on fire and was totally destroyed by fire. This couple in their 70's escaped unharmed. They had just had their 1st oil change day before. I have talked to american Honda corporation and they assured me there were no problems with the cars but yet there are numerous complaints on websites talking about 2004 CRV fires. Even though I was given a new car I am now afraid of it and what might happen again. I am very concerned if there is a problem Honda should address it before someone is injured or killed.
- Jacksonville, FL, USA
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Had oil and oil filter replaced on June 16. Drove home, approximately 7 miles. Next day drove approximately 5 miles and car was totally destroyed by fire. Fire department put out fire.police filled out report.the Honda had just over 3,700 miles and was purchased March 25, 2004.
My wife was driving down the road and the engine caught on fire. She was in town doing about 30 mph. The first indication of fire was smoke coming out of the hood. She stopped the car and got out. Another motorist that stopped said flame were coming out of the right front side of the vehicle when my wife was driving down the street. The fire department said the car was totalled. I am waiting on the insurance company to look at the vehicle. The car was purchased in December 2003 - new.
A D V E R T I S E M E N T S
- Hawthorne, CA, USA