2003 Honda CR-V. consumer writes in regards to safety recall concerning low beam headlights on Honda vehicle. Recall# 12V136000. The consumer stated wanted to complain about the handling and processing of the reimbursement process of the recall. The consumer stated he submitted all of the necessary paperwork for reimbursement, only to be denied. Honda noted, that the consumer paid with a credit card, but he did not show the name on the card used to make the payment. Honda stated they needed to make sure that the person being reimbursed actually made the payment.

- Christiansburg, VA, USA

The contact owns a 2003 Honda CR-V. the contact stated that the headlights would unexpectedly shut off at night while driving. The dealer replaced the headlights as well as the connector in October 2011, however the failure continued to occur. The manufacturer had not been notified. The failure mileage was 130,000 and the current mileage was 135,000. Updated 12/12/11 the consumer stated on October 5, 2011 the head light connectors were replaced. On December 7, 2011 the headlight circuit was replaced. Updated 05/10/12

- Intervale, NH, USA

While driving on the expressway, both of my lowbeams went out at the same time. I switched to my highbeams and they worked fine. Upon getting it checked out, the headlights were still good, as were the fuses and relays. The diagnosis pointed to the switch, but that has not been opened or replaced yet.

- Addison, IL, USA