This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Honda CR-V. consumer writes in regards to air conditioning failure. The consumer stated the vehicle was not included in the recall even though it experienced the same failure addressed I the recall.
The contact owns a 2003 Honda CR-V. the contact stated that while driving at approximately 30 mph, there was an abnormal noise coming from the front of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the air conditioner compressor had locked up and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 142,000. Updated 2/24/15
On my 2003 Honda at around 66,000 miles the air conditioning quit working. Although I hardly use A/C since I only have a short drive to work. I took the vehicle into a Honda dealer. It was reported that the A/C blew up and was contaminated throughout the system. I had to replace everything including lines. Although they claim this happens, im concerned since the A/C was rarely used. Clearly a defect in the A/C. ive owned other vehicles with only having to do regular maintenace on the A/C with no problems. This repair costed $2,611.70. I had an extended warrenty which did not help much either. I have been told or read other problems with the A/C in Honda.
The contact owns a 2003 Honda CR-V. while traveling at 60 mph, there was an abnormal hissing coming from the A/C vents followed by the A/C becoming inoperable. The dealer was unable to diagnose the failure. The contact then took the vehicle to an independent mechanic where he was advised that the entire A/C system would need to be replaced. The vehicle was not repaired. The VIN was not available. The current and failure mileage was 76,000.
The contact owns a 2003 Honda CRV. The contact stated that while driving at 40 mph, the air conditioner independently shut off. The dealer advised that the manufacturer was aware of the failure in his year, make and model. The dealer also advised that the air conditioner compressor could lock and the serpentine belt could fracture causing a loss of power steering. The manufacturer advised they would cover seventy-five percent of the total repair. The vehicle was repaired. The failure and current mileages were approximately 61,000.
- York , PA, USA
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2003 Honda CRV total ac failure and contamination caused by compressor failure. Replaced under warranty at 30,000 miles. Occurred again at 55,000 miles. The second most recent time came with a loud bang and sound of loss of parts. Did not notice items on ground after going back, but there was a great amount of green slippery fluid which was released. I assume that to be the oil from the compressor. Also would assume it spilled onto roadway.
Purchased 2003 Honda CRV in Feb 2003. Clutch snapped off ac compressor April 2005 - covered by warranty. February 2009 ac compressor imploded sending metal shavings into engine. Estimate to repair $3600. Waiting for dealership to advise if they will pay for all or part under "goodwill".
My air conditioning in my '03 CRV stopped cooling. I took it in and after authorizing repairs found out that both fans had quit and the whole system was contaminated. Honda offered to split the difference with me so I paid half, about 1500 bucks. It seems to me that if over 800 complaints have been registered that Honda could do better by us loyal customers. I am thinking of Toyota next time.
This is in connection with the air conditioner compressor. Head a clicking noise when I pulled into my drive way. Opened the hood and noticed that the sound was coming from the compressor section. I turned off the switch to the air conditioner and the clicking noise stopped. I turned it back on and the compressor blew up with white steam. Took it to the dealer the following day and was told the compressor was cracked and that I need a new compressor, replaced with the clutch, coil filter to the tune of $1502 plus tax. I went on the internet to check on this issue and found a lot of identical complains dealing with the Honda CRV 2003 and 2004 series. Mine is 2003. Although there many other links, the one I noted was topix.com. Everyone complained about identical problems and diagnostics and cost. At the monet Honda America has decided to share the repair cost with me which I have accepted. But it seems that this is an occurring issue. Please let me know if others have filed similar complaints with you. Thanks
The contact owns a 2003 Honda CR-V. the vehicle is equipped with a 1982 Honda silverwing air conditioner compressor. While driving 35 mph, the vehicle made a strange sound, the air conditioner stopped blowing cool air, and the vehicle began to decelerate. The vehicle was taken to a private mechanic and they stated that the air conditioning system was filled with freon, which caused the compressor to freeze and seize the engine. Honda informed the contact that she will be responsible for only the cost of the parts, not the labor. Honda also advised her not to use the air conditioner. The serial and part numbers for the compressor were unknown. The current mileage was 98,618 and failure mileage was 98,550.
Not safety related. Air conditioner a(/C) compressor and clutch dryer replaced.2003 Honda CRV.45000miles this is something that should last a long time. Defect in compressor.make in Japan keihin EV0333564 hs-110R.
2003 CRV - air conditioner started making clanging noise, then smoke came from under hood. Turned off air, took it to the dealer. They referred to the problem as the black death"because metal shards went everywhere and ruined the whole air conditioning assembly. Vehicle was 200 miles away from the end of the Honda extended warranty of 100,000 miles. Warranty covered completely new air conditioning system. If not for the warranty, dealer said, that the whole assembly alone at their cost would be $3800, not including labor.
Air conditioner went out at 36,000 miles no warning. Cost $1500. My extended warranty covered part but not all. Shredded metal all through out the air conditioner. Had to wait 7 hours for a repair as dealer 50 miles away Honda CRV 2003.
2003 Honda CR-V air conditioner failure. Grinding noise over the course of a few minutes, then complete failure. Repair shop said there were small metal parts throughout the system.
I had a problem with the air-conditioning system in my 2003 Honda CR-V. when I took it to my dealership, I was told that the A/C system was not functioning and that metal shards from the compressor had traveled throughout the A/C system and condemned many components. The dealership was authorized replacement of the A/C components to be paid by Honda and the labor to be paid by me. The dealership informed me that the total bill would be approximately $2500 and that my portion would be approximately $700. I spoke with a csr and expressed my dissatisfaction with Honda''s decision. I told the csr that I wanted full reimbursement for the A/C problem because the car was only 2 years old, this was not an isolated case and Honda was aware that it had a defective part(s). The csr encouraged me to take Honda''s deal stating that this is the best offer that I would be given and that if I continued to ''push'' my complaint that Honda could withdrawal the offer. I explained to her that I would accept the offer (despite being dissatisfied) and that once the car was fixed and the parts paid for by Honda, I would express my dissatisfaction again. I told her that I felt like I couldn't really make a valid complaint given the fact that the reimbursement could be withdrawn. Basically, I felt that Honda was saying ''take it or leave it'' the particulars don''t matter. Needless to say, I am still dissatisfied with Honda''s position and I am asking for full reimbursement of all the work done in connection with the A/C system. I do not understand why this is not a recall item. I''m also concerned that there may be safety risks given the fact that ''metal shards traveled throughout the system and condemned many components". I do know that a 2 year old car that has been well maintained should not have such a major problem.
During operation of the vehicle a loud thump was heard then the air conditioner stopped operating. I pulled off the road thinking there was a flat tire. The vehicle was taken to a Honda dealer in tampa for inspection where it had been serviced. The problem is that the sealed A/C compressor failed and ingested an internal componet then distributed small parts though the sealed pressurized system thereby causing other A/C system componets to fail. This major failure requires a complete A/C system replacement. The service manager is aware of this failure and stated that Honda is aware of it as well. He estimates this occurs to 1 in 25 vehicles. The estimated repair cost is $2600 to $2800. The vehicle is a 2003 Honda CR-V with 50,000 miles. There has been one other documented complaint about this system on this model. Honda is reviewing at this time whether they will cover the cost of repair as this is an unusual failure. I am aware that this part was redesigned in 2004. Please investigate this because with no A/C system there is no defroster capabilities thereby creating visibility and safety concerns.
Dear reviewer of my complaint please take a look at the is website to better get a understanding of where I am going with this. townhall-talk.edmunds.com/direct/view/.F0D3fb5/0. I own a 95 Accord with 130K and never had to get the compressor fixed....my wife's 2003 Honda CR-V 49,000 miles just went...Honda told me $1400+tax. I have a 1 year old daughter. You know how the weather gets here on the East cost in the summer? also I drive my 80 year old grandmother to the market and places she needs to go. What about when the windows fog up in the winter. How can you drive if you can't see. I could see if this was my 95 Accord A/C that went. I found that website of hundreds of complaints of 02, 03 and 04 Honda CR-V owners that the same thing happened to them. Some with on 20K miles. This should be a recall for a bad compessor. Maybe because people don't see it as a safety issue. I can drive without A/C and live, but when you need to Transport a baby or 80 yr old grandmother in 100 degree weather even hotter in the car with the windows down. Maybe it's the fact that they can put a crappy compressor in the car and have people come back and pay anywhere up to $2000 if there warranty expired. Then they tell you, you should of bought the extended warranty or that you should trade the car in and get a new one. You use the A/C just say 1/2 year. If this was the ABS, SRS or seat belts, there would be a recall to fix it.but for a bad part of the A/C nothing is done, A/C not a safety problem. From that website above "when driving down the road my compressor blew-up and parts where being spread all over the highway!. when windows fog up what are you to do. Have a rag next to you at all times to wipe your windows. I called Honda and they gave me a case number they know about this problem. Just don't want to make it public. Why would they be willing to pay for the parts and repair to other owners who called customer relations.
A D V E R T I S E M E N T S
- Oshkosh, WI, USA