This is the exact same problem I had in 2011. I had a problem with the air-conditioning system in my 2003 Honda CR-V. When I took it to my dealership, I was told that the A/C system was not functioning and that metal shards from the compressor had traveled throughout the A/C system and condemned many components.
The dealership was authorized replacement of the A/C components to be paid by Honda and the labor to be paid by me. The dealership informed me that the total bill would be approximately $2500 and that my portion would be approximately $700. I spoke with a csr and expressed my dissatisfaction with Honda's decision. I told the csr that I wanted full reimbursement for the A/C problem because the car was only 2 years old, this was not an isolated case and Honda was aware that it had a defective part(s). The csr encouraged me to take Honda's deal stating that this is the best offer that I would be given and that if I continued to push my complaint that Honda could withdrawal the offer.
I explained to her that I would accept the offer (despite being dissatisfied) and that once the car was fixed and the parts paid for by Honda, I would express my dissatisfaction again. I told her that I felt like I couldn't really make a valid complaint given the fact that the reimbursement could be withdrawn. Basically, I felt that Honda was saying take it or leave it the particulars don't matter. Needless to say, I am still dissatisfied with Honda's position and I am asking for full reimbursement of all the work done in connection with the A/C system.
I do not understand why this is not a recall item. I'm also concerned that there may be safety risks given the fact that metal shards traveled throughout the system and condemned many components". I do know that a 2 year old car that has been well maintained should not have such a major problem.
USA REPLACED AGAIN IN 2013 AND IT IS NOT WORKING NOW FOR THE 3RD TIME!!!!
While driving, A/C started to intermittently get warmer. Tried to add refrigerant but it was full. Took it to Honda dealer and said the A/C compressor locked up and they need to replace the ENTIRE A/C system for $4000! I took the car back and will go for 2nd opinion from indy mechanic.
I bought this car used w/ 97k miles in 2013. I knew about the CR-V's and their 'reported' A/C problems but I thought its a Honda=reliability....WRONG! DO NOT take the same RISK I did. Don't buy this car...Actually I'm convinced not buy any Hondas from now on...they don't make them like they use to...
This is actually the second time the A/C has gone out. The first time was at 70,000 miles and we drove it many years without a/c due to expense quoted by Honda Dealer to repair. We relocated to Florida and knew a/c was a must so we had it replaced in November 2013. Just recently the same thing occurred. We heard a loud clunk and the a/c stopped working.
Through a web search , I found that this is a common problem with 2003 CR-Vs. Apparently the clutch on the a/c compressor breaks leading to a very costly repair. I have had two mechanics look at the car and both said I would be better off selling it. It has only 72000 miles on it and has otherwise been a very reliable vehicle. I believe that Honda should admit the problem and pay at least half of the repair bill. I cannot afford to fix it at this time, so I'm sweltering.
- punjab50,
Plymouth, MA, US
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Drove off the lot and went home. Next morning things warmed up, went to use a/c and notta happening. Rear defroster wasn't working either. Checked the fuses and all looked good. Took it back to the dealer and to make a painful dealership experience short, the computer was shot. I guess they didn't do a very good job of inspecting.
A D V E R T I S E M E N T S
This is the exact same problem I had in 2011. I had a problem with the air-conditioning system in my 2003 Honda CR-V. When I took it to my dealership, I was told that the A/C system was not functioning and that metal shards from the compressor had traveled throughout the A/C system and condemned many components.
The dealership was authorized replacement of the A/C components to be paid by Honda and the labor to be paid by me. The dealership informed me that the total bill would be approximately $2500 and that my portion would be approximately $700. I spoke with a csr and expressed my dissatisfaction with Honda's decision. I told the csr that I wanted full reimbursement for the A/C problem because the car was only 2 years old, this was not an isolated case and Honda was aware that it had a defective part(s). The csr encouraged me to take Honda's deal stating that this is the best offer that I would be given and that if I continued to push my complaint that Honda could withdrawal the offer.
I explained to her that I would accept the offer (despite being dissatisfied) and that once the car was fixed and the parts paid for by Honda, I would express my dissatisfaction again. I told her that I felt like I couldn't really make a valid complaint given the fact that the reimbursement could be withdrawn. Basically, I felt that Honda was saying take it or leave it the particulars don't matter. Needless to say, I am still dissatisfied with Honda's position and I am asking for full reimbursement of all the work done in connection with the A/C system.
I do not understand why this is not a recall item. I'm also concerned that there may be safety risks given the fact that metal shards traveled throughout the system and condemned many components". I do know that a 2 year old car that has been well maintained should not have such a major problem.
USA REPLACED AGAIN IN 2013 AND IT IS NOT WORKING NOW FOR THE 3RD TIME!!!!
- Caroline B., Nottingham, MD, US