10.0

really awful
Crashes / Fires:
23 / 1
Injuries / Deaths:
23 / 0
Average Mileage:
46,126 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Honda CR-V seat belts / air bags problems

seat belts / air bags problem

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2002 Honda CR-V Owner Comments (Page 1 of 7)

problem #122

Nov 202019

CR-V

  • miles

A D V E R T I S E M E N T S

My 2002 Honda CRV's ENTIRE Passenger Side Airbag Assembly was REPLACED on 11-20-2019, per Honda. This was done as (per Honda) the Inflator bolt was broken and the applicable part to remedy the recall would not be available for approximately 3 months. An open recall (NHTSA Recall # 19V-501) from 06-27-2019 still is showing on my vehicle - If the ENTIRE Passenger Side Airbag Assembly was replaced on 11-20-2019, there should be no open NHTSA recall on my vehicle issued prior to 11-20-2019.

- Elk Grove Village, IL, USA

problem #121

Sep 052023

CR-V

  • 160,000 miles
The contact owns a 2002 Honda CR-V. The contact stated that SRS air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the front passenger's side air bag needed to be replaced. The contact related the failure to an unknown recall. Additionally, the contact stated that the front passenger's side seat belt and the rear middle seat belt buckles were not latching securely as designed. The contact related the failure to NHTSA Campaign Number: 01V351000 (Seat Belts) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

- Irving, TX, USA

problem #120

Nov 012022

CR-V

  • miles
The contact's husband owned a 2002, 2009 and 2012 Honda CR-V. The contact received unknown recall notifications and post cards, and she would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

- Wellington, FL, USA

problem #119

Jul 042022

CR-V

  • 230,000 miles

A D V E R T I S E M E N T S

The contact owned a 2002 Honda CR-V. The contact had received a recall notice for NHTSA Campaign Number: 19V501000 (Air Bags) and had the passenger air bag serviced under the recall at the dealer. On July 4, 2022, the contact heard a loud boom which she assumed was a firework; however, her neighbor informed her that her vehicle had caught fire. The fire department was called and the fire was extinguished. A fire report was filed; no injuries were reported and no property was damaged. A fire technician was sent to her home to investigate the fire; his investigation led him to believe that the passenger air bag had caught fire which caused the failure. The technician suggested the contact call an engineer to officially determine the cause of the fire. The manufacturer was notified of the failure and a case was filed. The dealer was also notified of the failure and they informed her that an investigation would be performed. The vehicle was destroyed by the fire. The failure mileage was approximately 230,000.

- Athens, GA, USA

problem #118

Mar 262021

CR-V

  • 0 miles
The contact owns a 2002 Honda CR-V. the contact stated that there were three open recalls associated with the VIN. The contact stated that the air bag warning light was illuminated. The contact related the failure to NHTSA campaign number: 15V370000 (air bags). The vehicle was not taken to a local dealer to be diagnosed. The contact stated that there was no local Honda dealer nearby. The vehicle was not repaired. The manufacturer had been informed of the issue and referred the contact to a service company in puerto rico. The failure mileage was unknown. Parts distribution disconnect.

- Omaha, NE, USA

problem #117

Sep 262019

CR-V

  • miles
Air bag don't work

- Eureka, CA, USA

problem #116

Aug 252020

CR-V

  • miles

A D V E R T I S E M E N T S

Air bag light came on and when I ran my "VIN" number on your website, I found out there was a recall for this. Next I took my CR-V into norm reeves Honda in irvine, ca. On 12/9/2019 for my 10:30 am appointment. After the passenger side airbag iinflator recall problem was resolved, I picked my CR-V up and went home. My CR-V had (115,230) miles on it at that point. My next air bag problem occurred on 8/18/2020 when my CR-V had (116,359) miles on it. Now I had the "side air bag off" light come on. It would come on and then go away and then come back on again eventually. At that point, I called up norm reeves Honda in irvine again to schedule an appointment to have this checked out. On 8/25/2020 at (116,418) miles, I dropped off my CR-V for my 10:30 am appointment. I had an inkling that this new air bag light coming on might have had something to do with the original air bag recall that was taken care of. After the car had been checked out, I was told that all the "dtc's" were pulled and that the "side air bag off light" had nothing to do with the original air bag recall they took care of. On my way home, I noticed a new light had come on now, the (SRS) light. It was then that I immediately turned around and went back to norm reeves to inform them of this.the service advisor told me that they had nothing to do with this light coming on and that sooner or later it would have come on, somewhere down the road in the future. I questioned this and frankly had a difficult time believing this! that "SRS" light had never come on before since I've owned the car. Now that light is always on 100% of the time. The service advisor told me it's a computer related issue that's causing the problem and quoted me a price of approx. $1200 to get it repaired. I said to him, "are you serious"" and shook my head in disgust as I walked away. I think they pulled one over on me. Do you agree"

- Laguna Hills, CA, USA

problem #115

Sep 122019

CR-V

  • 61,000 miles
Takata recall I received a recall notice X5C for my 2002 Honda CR-V but Honda has stated in 2 different phone calls that they do not have the resources to fix my car at this time. During both phone calls, the Honda representatives told me not to have anyone ride in the passenger front seat. The NHTSA website lists the 2002 CR-V as one of the cars that should not be driven except to the dealer for repair. My dealer, mendenhall auto in juneau, ak, has advised me that my CR-V is part of phase 5 and that Honda will not authorize repair of my vehicle at this time. Based on the information from NHTSA and Honda, my car is not safe to drive but neither Honda nor the authorized dealer is willing to repair it. Mendenhall auto stated it will probably be next summer before repair will be authorized. Honda refused to give me a timeline estimate for repair, just repeatedly stating they would call me when more information is available. This is unacceptable and potentially life-threatening.

- Sitka, AK, USA

problem #114

Feb 062019

CR-V

  • miles
No air bag

- Bronx, NY, USA

problem #113

Feb 012019

CR-V

  • miles
"takata inflators" airbag warning light keeps coming on in dashbaord while driving in motion at 15mph seatbelt wont click in position good all the way have a hard time buckling the seatbelt into place take about 8 hard tries instrumental panel lights wont light up in dashbard at night I cant see the odometer or speedometer readings all the lights are out at night and both turning signals blinks together only at night when making a turn

- Chattanooga, TN, USA

problem #112

Feb 012019

CR-V

  • miles

A D V E R T I S E M E N T S

"takata inflators" airbag light symbol keeps coming on in dashboard while in motion

- Chattanooga, TN, USA

problem #111

Aug 272018

CR-V

  • miles
Takata recall. The contact owns a 2002 Honda CR-V. the contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were not available. The dealer (weber Ford, 3465 progress pkwy, granite city, il 62040, 618-452-5400) confirmed that parts were unavailable. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Granite City, IL, USA

problem #110

Dec 272017

CR-V

  • 190,440 miles
"takata recall" my Honda-CRV was hit behind by a young lady in November 2016. She admitted her fault and her insurance company paid for the repair to the garage.the rear bumper was severely dented and it created some other mechanical problems and the garage owner fixed them.I do not have knowledge about it. Emphatically, I should say: # 1. when this accident took place the air-bag did not deploy. It is a big question " # 2. the garage owner, during the repair days asked me to take the vehicle to another garage who did the 'wheel alignments." One of the persons there told me " the excel is not good/defective and need to be fixed or replaced... something like that as far as I can remember." I said that I can not afford to do that now and I brought the vehicle back.I told about it to my garage owner. He inspected it and said " can not see such a thing, but will see later." Since then, I use the car with suspicious and scare to drive far away places. Never drive on free-ways. # 3. I got a dash board warning in September this year. The garage owner said that engine oil need to be changed and I did so on 09.26.2017. But still the light is on ? I think it says " maintenance required." Why is the light is on even after oil change is done " I do not drive the vehicle everyday as I can not afford gas money. We are state beneficiaries and the state has categorized us as low income family. Myself and three family members most of the time travel by bus. Therefore, I can not afford to pay for repairs and kindly help me to fix these issues at an early date. Thank you.

- Anaheim, CA, USA

problem #109

Aug 312002

CR-V

  • miles
Takata recall reimbursement

- Lebanon, NJ, USA

problem #108

Nov 022017

CR-V

  • miles
I received in the mail a notice for vehicles with tamara airbags from tk holdings Inc, concerning the airbags in the above mentioned vehicle. I am concerned about the endangerment this may present. Please advise me on what steps I need to take to correct this problem.

- Norwood, MA, USA

problem #107

Sep 152017

CR-V

  • 167,000 miles
I had been driving for approximately 30 minutes. As I drove along I-575 - a 4-lane highway - I noticed a kind of power surge from my engine. My speedometer registered 80 mph! I applied the brakes but was unable to slow the car more than 20-30 mph, and then it started to creep back up. I exited at that point, knowing I needed help. I was still going much too fast. I looked for a service station and not only was there none, within seconds I was faced with a red light with 4 lanes of cross traffic (george busby parkway) - I couldn't stop the car! so I took it off the road in a controlled crash, going over the curb, 6 or so feet of grass, a huge hedge, and crashed into a very tall, mature crape myrtle. Thank god the car finally stopped. I was fortunate the crape myrtle consisted of multiple trunks rather than being an oak or similar. The crape myrtle managed to dissipate the impact of my car and I only sustained a broken wrist. The air bag did not deploy. My insurance company is charging me with driving out of control!!!!

- Roswell, GA, USA

problem #106

Sep 302017

CR-V

  • 133,000 miles
I was involved in an incident where a vehicle pulled out in front of me and I hit them. The damage to driver side front end damage is such that I am unable to open the drivers door or drive the vehicle safely without repair. I do not understand why the airbag system failed to deploy. I did take my vehicle in for the safety recall airbag replacements when notified.

- Kearneysville, WV, USA

problem #105

Jun 022017

CR-V

  • 200,000 miles
The contact owns a 2002 Honda CR-V. the contact stated that the vehicle was rear ended while at a red light. The air bags failed to deploy. The contact sustained shoulder, neck, and low back injuries that required medical attention. A police report was filed. The vehicle was later taken to paul paint and body shop in high ridge, mo, where the vehicle was being repaired for the crash damage. In addition, the contact stated that the steering wheel position lock failed to adjust and remain secure. The VIN was included in NHTSA campaign numbers: 15V370000 and 15V320000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 200,000.

- High Ridge, MO, USA

problem #104

Mar 042017

CR-V 4-cyl

  • 188,000 miles
The contact owned a 2002 Honda CR-V. while driving 35 mph, another vehicle ran the stop sign and was T-boned by the contact's vehicle. The contact stated that the seat belt pretensioner failed and the air bags did not deploy. A police report was filed. The contact's wife sustained a broken knee cap and upper torso injuries. The rear passenger sustained back injuries and the driver sustained back and torso injuries. Medical attention was required. The vehicle was destroyed and towed. The contact stated that the vehicle was previously repaired for a recall in 2010. The manufacturer was not notified of the failure. The recall specifics were not provided. The failure mileage was approximately 188,000. Updated 05/17/17 updated 08/07/2017

- Bokeelia, FL, USA

problem #103

Feb 042017

CR-V

  • 142,000 miles
My car was totaled but none of the airbags deployed. With such a huge damage which happened on a highway at high speed with two flips and hit a tree before it came to an upside down stationary position, the air bags should have deployed as a safety feature but none of them did. The photos of the wrecked car were attached.

- Spring, TX, USA

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