This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Honda CR-V. the contact received notification of NHTSA campaign numbers: 14V70000 (air bags), 14V351000 (air bags), 12V486000 (electrical system, visibility) and 12V136000 (exterior lighting); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 Honda CR-V. the contact received notification of NHTSA campaign numbers: 14V351000 (air bags) and 14V349000 (air bags). The contact stated that the parts were not available for several months. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the delay. The contact had not experienced a failure. The consumer stated the vehicle was repaired. Updated 9/17/2015
The contact owns a 2002 Honda CR-V. the contact stated that the vent controls failed, the electrical door panel on the drivers side failed, and the key fob failed to lock and unlock the doos. The vehicle was taken to an independent mechanic, who diagnosed that the ECM needed to be replaced. The contact went to another independent mechanic for a second opinion, who informed that there was an electrical short in power going into the ac/compressor. The vehicle was not repaired. The contact also stated that the part was not available for NHTSA campaign id number: 14V351000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 180,000.
The contact owns a 2002 Honda CR-V. the contact received notification of NHTSA campaign number: 14V35100 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 Honda CR-V. while driving approximately 40 mph, the passenger side air bag warning indicator illuminated. The vehicle was not taken to the dealer. The contact received notification of NHTSA campaign number: 14V351000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 252,000.
- South Haven, MI, USA
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The contact owns a 2002 Honda CR-V. the contact stated that the SRS warning light illuminated. The vehicle was taken to the dealer where it was determined that the battery was low causing the failure. The vehicle was repaired. The failure mileage was 45,000.
The contact owns a 2002 Honda CR-V. the contact received notification of NHTSA campaign number: 14V351000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
The contact owns a 2002 Honda CR-V. the contact received notification of NHTSA campaign number:14V351000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The vehicle has pending airbag recalls (NHTSA recall number: 14V-351 and 14V-349) for the takata-brand air bag inflators since the end of 2014. I have been able to have the passenger side airbags replaced, but, after multiple calls to the dealer, I continue to be told that the driver?S side parts are on national back order. I find this unbelievable, as the reasons for these recalls have been grievous injury and even death to drivers. The Honda dealership seems incredibly nonchalant about this issue. The inability to fix these life-threatening safety recalls by both Honda and takata should be looked into by the authorities. Thank you.
The contact owns a 2002 Honda CR-V. the contact stated that the SRS warning lamp flashed. The vehicle was taken to the authorized dealer more than five times over the years and they were not able to replicate or diagnose the failure. The vehicle was included in NHTSA campaign number: 14V351000 (air bags) and the dealer indicated that the parts were not available to repair the vehicle for an extended period of time. The manufacturer was notified of the failure and was not able to provide a reasonable timeframe to schedule the recall repair. The approximate failure mileage was 1,000.
The contact owns a 2002 Honda CR-V. the contact received notification of NHTSA campaign number: 14V351000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Updated 4/29/15 the consumer stated the vehicle was repaired. 05/05/15
The contact owns a 2002 Honda CR-V. the contact received notification of NHTSA campaign numbers: 14V349000 (air bags) and 14V351000 (air bags); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Honda issued a recall in 2014 but contact me only in January 2015 that the driver side air bag when deployed would propel parts and harm driver or passenger. Went into dealer ( airport marina Honda in los angeles ) to have recall part replaced but they do not have parts. Dealer said part is on backorder. Contacted Honda usa, the manufacturer and they tried to locate parts in their own inventory and other dealers in the area within 10 miles, to no avail. Why is the company issuing recall and not prepared to handle the need. God forbid if ever I or anyone in my family get into an accident, it could be fatal. This is a safety issue and Honda usa acts as if this is not urgent.
The contact owns a 2002 Honda CR-V. the contact received notification of NHTSA campaign numbers: 14V351000 (air bags) and 14V349000 (air bags), however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 Honda CR-V. the contact received notification of NHTSA campaign number: 14V700000 (air bags) however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The vehicle has pending airbag recalls (NHTSA recall number: 14V-351 and 14V-349) for the takata-brand air bag inflators. I have repeatedly contacted the local Honda dealership and american Honda customer service about these recalls.however, I have been told by Honda repeatedly that they do not have the parts to complete the recalls for months. Honda's inability and unwillingness to fix safety recalls should be looked into by the authority. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Sub: Honda CR-V 2002. Ref; outstanding recall recently, in year 2014, we bought used Honda CR-V 2002 from gwinnett place Nissan, duluth, ga and was trying to find any outstanding recalls for the vehicle. We contacted Honda motor company usa through phone and fax line for recall (claim no: [xxx]) they informed me, they have no any record or any information for particular vehicle as per their representative acknowledgement. They also informed us that we have to find any recall by ourselves. Now, we don't know how to handle this kind of problem. Our and other people's safety is very important for us. Manufacture is not willing to give any co-operation for the recall or guide us what we can do to solve this matter. Please guide us, what kind of an action or process to handle these problems. Thank you for your time and consideration C.C.to:Honda motor company usa
The contact owns a 2002 Honda CR-V. the contact received notification of NHTSA campaign numbers: 14V351000 (air bags) and 14V349000 (air bags); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 5/18/15 the consumer stated the air bags were replaced on May 1, 2015. Updated 05/29/15
The contact owns a 2002 Honda CR-V. the contact stated that the SRS warning lamp illuminated several times. As the failure progressed, the light started flashing on the front passenger side intermittently, indicating that the front passenger side air bag was deactivated. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign numbers: 14V700000 (air bags), 14V351000 (air bags), 14V349000 (air bags), 13V132000 (air bags), 11V260000 (air bags), 10V041000 (air bags) and 04V255000 (air bags). The manufacturer was notified of the failure. The failure mileage was not available.
A D V E R T I S E M E N T S
- Cape Coral, FL, USA