2002 Honda CRV. Consumer writes in regards to two recalls and no parts being available. Document was written in spanish.

- Guaynabo, PR, USA

2002 Honda CRV. Consumer writes in regards to recall resolution recall 12V-136000. The consumer stated both headlamps failed at the same time. The consumer stated at the time, no recall had been issued. She purchased and replaced the switch which fixed the problem. Once a recall was issued, Honda reimbursed her for the defective switch, but not the headlamp bulbs. The consumer is seeking reimbursement for the bulbs, because the dealer suggested the replacement, even though it did not solve the problem.

- Sacramento, CA, USA

The contact owns a 2002 Honda CRV. The contact stated that after entering a residential garage, the low beam headlights failed. The vehicle was taken to a local mechanic who diagnosed that the switch was defective and the connectors were found to be corroded. As a result, both components would need to be replaced. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was repaired. The failure and the current mileage was 158,000. Updated 04/10/12

- Sierra Madre, CA, USA

The low beam headlights stopped working. I found the headlight connector shorted at the headlight switch...updated 03/21/12

- River Edge, NJ, USA

Upon leaving my house last evening, I noticed that both of my low beam headlights quit working simultaneously. I came back home and initially checked the fuses for both headlights, finding that both fuses were in working order. I then removed each headlight bulb from the casing to see if they had burned out. Both bulbs appear to be perfectly fine with the coil inside the bulb being undamaged. I then check the headlight connectors and made sure that each was free of any material that may interrupt connection. I called my local Honda dealership this morning and the service manager said it sounded like a bad headlight switch, which I am now going to have to pay $163 to replace. I will keep the faulty switch so that if the NHTSA would like to investigate I would be more than happy to send if it leads to a vehicle recall for this particular equipment failure.

- Lawrence, KS, USA

The contact owns a 2002 Honda CR-V. while driving approximately 60 mph with the low beam headlights activated, the low beam headlights suddenly failed. The dealer was made aware of the failure and advised the contact that the failure could have been caused by the headlight switch. There was an investigation under NHTSA action number: EA11012 (exterior lighting:headlights:high/low beam dimmer switch electrical system:wiring:interior/under dash exterior lighting:headlights:switch) that could possibly have been related to the failure. The vehicle was not repaired. The approximate failure mileage was 221,000. Updated 01/04/12

- Philadelphia, PA, USA

Detected a burning smell, similar to an electrical smell like something melted. I did have the headlights on, but it was bright enough in the morning that I couldn't tell that they had failed. I stopped immediately and looked around the cabin, etc. For smoke. I didn't see anything, but I turned around and drove directly to the dealer. The dealer did diagnostic tests, etc and couldn't figure out the source of the burning smell other than it wasn't coming from the vents. I guess he didn't check the headlights. I am not pleased. After leaving the dealer during the daylight hours, I later detected on the evening of Friday, Oct 28, that the headlights were not working. I recently within two weeks ago had replaced one of the front headlight bulbs that had burnt out, so I figured that couldn't be the problem. I eventually checked the fuses and they looked fine. I swapped them out for replacement fuses, but it didn't make a difference. I went online and saw from online discussions that there is a headlight switch issue that the NHTSA is investigating at this time. The issue with my 2002 Honda CRV and it's low beam headlights surely seems to be part of the problem that's being investigated. I plan to contact the dealer on Monday morning (Oct 31) to get my issue looked at, again. But, it won't be during the nighttime hours or when it's precipitating, since it's illegal to drive without my low beams on during those times. Updated 11/17/11 according to the service invoice, the headlight switch had an electrical failure. Updated 11/30/11

- Reston, VA, USA

Both headlights went out simultaneously while driving. High beams still work. Low beams work again after being out for about 5-10 minutes. It tends to happen after headlights have been on for roughly an hour of driving. A damaged connector was found in the steering column. Updated 06/04/12

- Natick, MA, USA

The contact owns a 2002 Honda CRV. The contact stated that the headlights failed and would only illuminate on the high beam. The vehicle was taken to the dealer who diagnosed the failure at the headlight switch. The vehicle was repaired and the dealer replaced the headlight switch. The failure mileage was 120,000 and the current mileage is 122,000. Updated 09/07/11

- Huntsville , AL, USA

The contact owns a 2002 Honda CR-V. while driving approximately 60 mph the contact smelled a burning odor. The contact noticed the headlights simultaneously stopped functioning. The vehicle was taken to an independent mechanic who stated the wiring within the headlight switch had burned. The vehicle was repaired. The approximate failure mileage was 99,800. Updated 08/31/11 updated 09/07/77

- Putnam, CT, USA