This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I responded to a recall notice for the airbag inflator. I had noticed, immediately thereafter, that my horn and cruise control is inoperable. I contacted service advisor who asked to bring the car back in. She agreed that the mechanism for these inoperable parts is in "close proximity to the air bag inspection areas", for the recall. However, they claim they "... are not liable for the cable reel" and will charge to have it fixed. And just yesterday, in the process of getting my window fixed, the same dealership left out the moisture shield and disabled my door locks which are superficial issues that they somewhat resolved. However, I still do not have a working horn or cruise control because these were consequentially damaged after innocently responding to an airbag recall inspection.
A D V E R T I S E M E N T S
- Antioch, CA, USA