This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a used CR-V more than five years ago N and up until this summer have been exceptionally pleased with the vehicle. My complaint is regarding the rear door latch, which is now frozen and inoperable. Unfortunately, this situation occurred at the time the rear door was open, and took much time and muscling to even get the door latch to close. Now it is permanently frozen in the closed position, allowing me to travel, but not to use the rear door. My sister also purchased a CR-V, after riding in mine. Interestingly enough, the exact same situation has happened to her, with a complete latch failure on the rear door. Her son, an auto mechanic, has determined the latch is completely corroded, and must be replaced.
Rear door lock mechanism on my car rusted to the point that locks/ doors became inoperable and they do not open from inside or outside. Problem occurred in both left and right rear door. Since children ride in the back seats I think this situation is dangerous in case of an accident, significantly limiting chance to quickly leave vehicle. Door locks became difficult to operate approximately in 2001 and failed completely in 2003. I contacted Honda in fall 2003 about the problem, but Honda rep did not show any concern about the problem and did not provide any advice. I documented the problem and I can provide photos of the rusted lock mechanism. Currently the door locks operate ok after regular heavy lubrication. Car is not exposed to a extreme corrosive environment, my residence is not by ocean and car is parked in a garage most of the time.
Latches on three doors as well as the tailgate have locked up such that the doors either cannot be opened or cannot be closed. We had the first one fixed by the dealer for $400! and since then two others and the tailgate have slowly become problematic. This defect poses a significant problem, since if the door does not close, it cannot be driven safely.
Only way to unlock passenger's door is by using driver's side button. Consumer feels this is a safety concern because if in an accident and passenger was unconscious how would they get out. Consumer states passenger not able to use handle to get out of vehicle.
- Austin Town, OH, USA
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- Clive, IA, USA