This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While in motion, the heat shield that covers the catalytic converter fell off, the four bolts that hold the sheild in place had corroded. The dealer refused to replace it because of the mileage. Consumer explains that when the vehicle was refused service it was well within the waranty period. Consumer feels this is a dangerous situation because a fire could develop due to defective materials.
The connecting bolts for the catalytic converter shield had corroded and caused the shield to fall off and dragged on the road while consumer was driving. The dealer was unwilling to replace the shield.
Consumer states the heat shield that covers the catalytic converter is made of stainless steel. The four connecting bolts which are made of ordinary steel has corroded. As a result the shield fell off while driving and dragged on the road. All four bolts had rusted away. The dealer and manufacturer refused to replace it under the federal emissions warranty.
- Ardsley, NY, USA
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- Ardsley, NY, USA