This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2 power driven door locks (passenger & driver side) on a 1998 Honda CRV have both failed. The failure was the inability to enter the vehicle (driver side) or exit the vehicle (driver and passenger). Both locks needed to be replaced within 6 months (Feb - Aug '04). Additionally, the hatch lock also failed and needed replacement. Speaking with american Honda and since the mileage is 125 - 130K miles, they indicated there was nothing they could do as well as they had no recalls on the vehicles. The dealership however had indicated that there have been intermittent problems with locks requiring repair.
The hatch door latch of my 98 Honda CRV is broken. This has been slowly deteriorating for some time, and is now completely defective. Only the glass hatch window is holding the door shut. The vehicle/hatch door have not withstood any extreme or unusual use, nor has that part of the vehicle sustained damage in an accident. This is a safety defect that the manufacturer should investigate and repair.
Consumer stated the back door latch was broken. This has been slowly deteriorating for about two months. Consumer consulted mechanic and was told it would cost approximately $200 since it was not on recall. The consumer believed it was a defect.
- Milwaukee, WI, USA
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- Douglas, MA, USA