This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The brake system sensor light appears on the dashboard and cuts off supply to the gas pedal. Not able to accelerate while sensor turns on, which is very unsafe.
[XXX] and [XXX] [XXX] President and chairman American Honda Motors Company 1919, Torrence Blvd, PO box 2215 Torrance, CA 90509-9870 Dear sir, /Madam Honda Accord Sedan 2024 Vehicle [XXX] WE are in receipt of your safety recall notice for this vehicle which we purchased recently the odometer millage was 8429 on date when we purchased and today it is 8585. This means we did not drive much. We are both above [XXX] and [XXX]. This car was purchased from your dealer Gillman Honda dealer we specifically asked the salesperson that is this car is in recall or Also in the trunk of car we received vehicle use agreement indicating car was allowed to use to other customer named [XXX] with address of customer and other details. We can provide the paper as and when required by you. We paid $10000(Ten thousand cash) on [XXX] and later since date of purchase paid $298.97 instalment to Honda Financial services regulator regularly without any interruption. Per recall notice the reason is very scary as this vehicle is defective and burn on road due to your manufacturing defect. Because of our [XXX], if such an incident happened it is difficult for us being [XXX] person to get out from car and survive. My wife is [XXX], and she is unable to drive this car as it is rickey. We therefore request you to please take your car back and refund our full money back. We trust that Honda company will defiantly help in this situation and refund payment or replace 2025 model (if not defective and no on recall list ) with sane facility and upgrade model whatever we have. Hope Honda will understand and will help and refund us or provide better quality car without any defect. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complaint Regarding Unresolved Recall #24V-763 and Persistent Defects -?" 2024 Honda Accord Hybrid Dear NHTSA I am filing a formal complaint regarding an unresolved recall (#24V-763) and persistent defects with my 2024 Honda Accord Hybrid EX-L. Since purchasing this vehicle in December 2023, it has exhibited numerous defects and abnormal behavior Recall pertains to a defect in the high-pressure fuel pump, which increases the risk of fuel leaks and potential fire. Honda has confirmed that repair parts will not be available for an extended period. The following warning messages appeared within the first few weeks of ownership in January 16/2024: Power Steering Problem: Road Departure Mitigation Problem: Collision Mitigation Braking System Problem: Adaptive Cruise Control Problem:Lane Keeping Assist Problem: While these specific issues have been resolved, the experience revealed a pattern of negligence and inadequate support from the dealership, undermining my confidence in their ability to address future problems effectively. The combination of unresolved recall #24V-763, persistent defects, and lack of dealership support has left me with a vehicle that is unsafe and unreliable. Since its purchase, several parts have already been replaced, further demonstrating a pattern of defects and unreliability. I have completely lost confidence in this car-??s quality, safety, and functionality. These issues demonstrate that the car has not met reasonable standards of quality and functionality since its purchase. I respectfully request that NHTSA investigate the following: Honda-??s inability to provide a timely remedy for recall and the safety risks associated with the delay. The repeated refusal of the authorized dealership to adequately address reported defects and provide appropriate service. My eligibility for a replacement vehicle under federal safety and consumer protection laws, given the vehicle-??s history of unresolved issues and significant safety risks. Case #15201943
On 11/11/2024 while at an intersection with a redlight, I was the first car in the "merge to the right" short lane, stopped and waiting on right lane traffic on the road that intersected to clear. When it was safe to go, I moved my foot to the accelerator and nothing happened. I realized my vehicle had lost power / "died;" that all dashboard lights were out. I quickly put my vehicle gear in "Park" position and restarted. It did restart but immediately a red warning light began flashing saying "Brake System Failure" and "Take Vehicle to Dealer." I was terrified as I proceeded in the right lane of traffic since I had vehicles behind me as well as in front of me and I had to cross an intersection with traffic merging from an interstate highway. There was not a safe place to go; all businesses along this stretch had no entry except on their back side. I had to proceed across several major intersections before I could get to a safe place. Meanwhile, warning lights continued and included more than Brake System Failure. One was showing a Warning diagram about changing lanes of traffic which I had to do. Obviously, brakes worked because I was able to stop when needed but I was afraid the brakes would not work which could have been deadly for myself and others. Once I was stopped and in a safe place, I called Honda Roadside Assistance and my car was towed to the nearest Honda dealership. As of this writing (six days from incident), Honda dealership is still investigating; they have not given me a cause or solution. They are providing me with a loaner car. There is no recall on 2024 Honda Hybrid Touring although there are multiple posts online with people saying they had same thing happen with this model vehicle.
- Madison, MS, USA
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I am filing a complaint regarding the lack of a remedy for the recall on my vehicle, 2024 Honda Accord Hybrid (VIN: [XXX] ). Per the NHTSA website, -??due to improper production of the high-pressure fuel pump in the vehicle-??a fuel leak can occur when the high-pressure fuel pump is in operation-??. The safety risk of this issue is that -??if a fuel leak occurs in the presence of an ignition source, the risk of a fire, crash, or injury are increased-??. On [XXX] I had a Hyundai Sonata Sport that was in perfect condition and up to date on its maintenance that spontaneously combusted while being towed from NYC to NJ. I lost thousands of dollars of items as well as the 1st car I purchased on my own. The incident was traumatic, and it is thought that the reason it occurred was an undiagnosed fuel leak in the vehicle. To now find out that the car that I leased right after this incident also has the potential to have the same outcome is very unsettling. I called my Honda dealership and Honda corporate regarding this issue on 10/29/2024 and was told I need to wait until December for a letter in the mail with instructions on how the issue will be remedied. Honda was unwilling to give me a guarantee that my car is safe to drive and was unwilling to inspect my car unless I smelled gas in the car or saw gas under the car after it was running. This situation is extremely distressing and not reasonable. I trusted Honda to provide me with a safe, reliable vehicle. I request that I am given a replacement vehicle of equal value without a recall on it, or an inspection of the vehicle looking to see if my car has a defective fuel pump. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On Wednesday, Oct. 2, 2024 at approx 7:45 am, I started this car with approx 3,900 miles and every available warning light in the dash cluster illuminated (see photos I-??ve attached). I immediately shut off the vehicle and waiting several moments, then restarted. It appeared even more lights illuminated. I attempted to immediately drive the car to nearby honda dealership but the car-??s shifter was locked in park, the steering wheel was also locked dead center. Had it towed to dealer and it has been there one week now. Honda has no answers. They told me honda North America is involved and even they do not have an answer. Right now I have serious safety concerns, specifically will steering lock at interstate speed? That situation with an entire family onboard would be tragic.
2024 Honda Accord Hybrid EX-L. The moon roof exploded as I was driving about 40 miles per hour on a 107-degree afternoon. The moon roof was puffed out from the explosion. Sounded like a shotgun going off. Android Auto inquired if there was a collision to report - due to the concussion from the explosion.
2024 Honda Accord EX 11th generation Due to poor design and engineering and the use of low-quality plastic pipes to carry gas fuel vapor to the (evap system) and brake fluid to the braking system, these pipes have resulted in safety issues, both involving the possible loss of braking and high chances of fire when they are compromised. All these pipes run parallel to the exhaust system, which gets extremely hot. Due to the plastic brake, gas line, and evap line being exposed to road hazards, it's allowed direct contact with road debris, in which I encountered in my 2024 Honda Accord EX Turbo. The Honda engineering team should have known, reasonably expected leaving such thin plastic pipes exposed under the undercarriage of the car would most likely result in costly repairs in which they would, therefore, deny any responsibility for damages occurring. The local Honda dealership can't repair these damaged pipes due to liability issues. The pipes can't be coupled together, so the entire length of these pipes must be replaced at a cost of $7,035.52. American Honda has calculated the repair time and charges for any necessary work need, these charges are universal throughout all Honda dealerships in the United States. Due to car being under warranty one is unable to seek repairs elsewhere without violating the the 3 year/ 36000 factory warranty for other covered parts. Having to report and claim such damages on my auto insurance policy shouldn't be an option. An insurance company shouldn't have to pay to replace damaged fuel and brake lines due to the poor engineering of an auto manufacturer. The financial burden on owners is significant, and having such issues as this increases all our insurance costs. This could have resulted in me losing brakes and fire starting as both exposed fluid lines run parallel to the exhaust and have no cover/ guard to aid in protection. I've contacted American Honda, they absolutely refuse to accept any responsibility for damages.
2 days after buying my car it started to make a noise on the front left tire. Dealer said that the front stabilizer links were not properly torqued and it was a manufacture mistake and sometime it happens. Thecar did not make this noise when I purchased it. I got my car back and now the car when driving, leans towards the left and the manager said I don't know how to use lane keeping asistant and that the car is fine, but the car didn't do this when I pourchzased it. What can I do?
When I was driving, suddenly the check engine light came on and within minutes several alerts popped up " Power System Problem, Do not Drive" and "Emissions System Problem. Power may be reduced. See your Dealer". It also asked to stop at a safe place. I stopped in the parking lot. Restarting the car does not remove these messages. When I attempted to drive in the parking lot to move to another spot, it felt that the car's brakes are coming on and off, with bad smell. We stopped the car and called Honda Dealer, who asked us to tow the car. The car has only 490 miles! Prior to that the Car was unable to update the software and requested to call the Dealer. I did that and the Dealer gave a appointment for the weekend.
The 2024 Accord EX front passenger seat sits too low and has no height adjustment. Many adult front passengers are positioned extremely low to the floor with zero height adjustment. I believe the airbag may not effectively protect or even cause injury to these passengers as many can not see over the dash. This abnormal low position also causes leg discomfort and cramps during longer trips. I recommend that Honda provide a seat adjustment alteration or install optional seat-jacking spacers to restore passenger height to a safe and or normal position.
On Thursday, [XXX], I was driving on the highway at around 35-40 mph when the car suddenly turned off. The dashboard screen went black, and I had no control of the steering wheel. Thankfully, I was able to control the brakes and traffic was slowing down but I still was suddenly in the middle lane of a highway without any control of the car. I tried to turn on the car several times and by the 5th or 6th time that I press the power button, it finally turned on and I was able to drive out of the highway. I decided to take the side streets to go home and I was able to make it home safe. I took the car to the dealership the next morning (Friday [XXX]). The car stayed at the dealership until this afternoon (Saturday [XXX]). However, they said that even though they found the failure codes in the computer log, they were not able to replicate the problem and therefore, nothing was done to the car. I did some research on my own and leaned that this is not an uncommon problem with this kind of vehicle. There are a few reports online from people that had a similar situation happened to them: [XXX] What component or system failed" ALL, THE CAR TURNED OFF ON ITSELF WHILE DRIVING Is the vehicle for inspection? YES How was my safety or the safety or other put at risk? I WAS AT RISK OF CRASHING OR BEING CRASHED ON AS I HAD NO CONTROL OF THE VEHICLE IN THE MIDDLE LANE OF A HIGHWAY Has the problem been reproduced or confirmed? THE DEALER FOUND THE FAILURE CODES ON THE COMPUTER BUT WAS NOT ABLE TO REPRODUCE Has the vehicle been inspected? YES, BY A HONDA DEALER Were there any warning lamps, messages or other symptoms prior to the failure" NO. THE CAR JUST SUDDENLY STOPPED WHILE DRIVING ON THE HIGHWAY AND THE DASHBOARD SCREEN WENT BLACK. ERROR MESSAGES APPEARED AFTER WHEN TRYING TO TURN ON THE VEHICLE AGAIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Bought a brand new Honda 2024 at a dealership, since picking up the car we noticed it was black and white and not clear, assumed it was a setting issue so paperwork was completed and we took the car home. It was a safety issue as having it black and white and reversing it was hard to see and several close calls on collition when backing up due to camera malfunction. Issue persisted, notified dealership and appointment was made to replace camera. Issue was confirmed by dealership and camera replaced. About to exit the dealership, put car on reverse and issue persisted.
I-??ve attached a known issues that you have for the 2023 Honda accord this is the same issue with my car 2024 I-??ve been 3 times to dealer but they refuse to accept it because it-??s a 2024
The backup camera installed on 2024 Honda Accord Hybrid EXL is of poor quality at night. When backing up at night backup camera image is extremely "foggy" and pixelated making it very difficult to see compared with our other vehicles. Nearly ran over family member backing up as I could not make out their image. During daytime / light, camera image is fine.
A D V E R T I S E M E N T S
- Boynton Beach, FL, USA