This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This has happened on two separate occasions, with our purchased-new 2023 Honda Accord Hybrid, which has about 30,000 miles on it. We've had no other issues with this car prior to these two events described below, which happened within in one week of each other. FIRST EPISODE: I was driving on a 4 lane road separated by a median, moving straight ahead at around 30MPH, when suddenly, without any warning from any of the car systems, the displays went completely dark, I was unable to accelerate at all, and had to coast-over into a shopping center parking spot. Once I rolled into the lot (I still had steering), I placed it into park. I waited a few minutes, pushed down the brake and started the car without incident. We took it to a Honda Dealership, but they stated that because there were no warning messages we saw displayed, they would be unlikely to be able to reproduce this, and given we would have had to leave the car for several days without a loaner, we chalked it up to some kind of fluke-glitch. If this had happened on a freeway at higher speeds, this could have caused a serious life-threatening situation (being completely without power, unable to accelerate in fast moving traffic). SECOND EPISODE: This time, I was making a left hand turn and accelerating from a side street onto a main thoroughfare when the car once again lost all ability to accelerate, all screens went dark, and I coasted to the side of the road. There were no warning lights or messages prior to this happening, and once again all display screens were completely dark. Once I coasted to a stop, I put the car in Park, put my foot on the brake, and the car started right up. Had there been any cars coming in either direction, this loss of all ability to accelerate (and all power) could have placed me and other drivers in a serious life-threatening situation. We have an appointment on 6-6-24 with a local Honda Dealership, and it appears others have had this same problem.
When overtaking Semi-trucks on the passenger side, as I approach the truck's cab, my vehicle turns off cruise control and sometimes applies the brakes while the vehicle icon will show an obstetrical is in my lane. On a few occasions, the emergency brake bar flashes and the car decelerates. Once I react (usually by applying the gas) the warnings go away. When I called Honda, they said to go to the dealer. The dealer states the vehicle is within specs and there is nothing they can do.
Vehicle sometimes picks up blacked out or repaved cracks in road as departing the lane. The vehicles steering wheels shakes and vibrates then steers back into what it thinks is the center of the lane. Mind you as I-??m already centered. It begins pushing car into on coming traffic and lane. Also the bottom aluminum transmission cover has come loose causing the skid plate or cover to come down on one side. This particular piece has fallen off and was dragging causing sparks. Sometimes the speed limit on the dash reads 65MPH as 85MPH
What component or system failed or malfunctioned, and is it available for inspection upon request" Answers provided in attachment: HondaLink Remote Access Safety Issues.pdf How was your safety or the safety of others put at risk? Answers provided in attachment: HondaLink Remote Access Safety Issues.pdf Has the problem been reproduced or confirmed by a dealer or independent service center? Answers provided in attachment: HondaLink Remote Access Safety Issues.pdf Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answers provided in attachment: HondaLink Remote Access Safety Issues.pdf Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Answers provided in attachment: HondaLink Remote Access Safety Issues.pdf
The vehicle lost all ability to accelerate and a number of vehicle warning lights all activated at the same time. A number of warning messages started cycling through in the dash display including messages that there was a problem with power steering, braking, traction control, etc. upon restarting the vehicle, the vehicle drove normally. I took it into the Honda dealership the next morning, and they saw logs of the issue from the day before, but could not get the warnings to reappear. They said they could not replace any sensors or parts that they believe may be affected if the issue only occurred once as it was likely just a -??glitch-??. I expressed concerns about safety but they said too many parts would need to be replaced.
- San Francisco , CA, USA
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I was backing out of my driveway and put the car into drive I accelerated and applied firm brakes to slow the car down cause I forgot my brother. Brake system warning and tire pressure warning popped up and stayed. Turned the car on and off and it was still there. The next day everything was back to normal. Took it to the dealer and they said no codes were stored in the cars computer. Literally the next day a code popped up for the lane keep assist and disappeared 3 seconds later( this never happens usually). Took it to the dealer again but they said they can-??t do anything if they can-??t replicate the problem themselves. I-??m suspecting an electrical issue.
I was driving, went to turn onto a street from another when my car lost power. Warnings popped up but I was so concerned about getting out of oncoming traffic, that I did not have time to read them, let alone take photos. I turned the engine off and restarted the car. It started without problem but a Brake System Problem alert popped up. It advised to take the car to the dealer. After turning the car off and on again, the alert went away. The car was towed to the dealer on 1-18-24. The dealer is working on it as of today, 1/31/24.
The car has stopped suddenly after taking a turn on the road. It gave a bunch of warnings on the speedometer display saying the TPMS failed, Brake System failed, Collision Detection failed, and contact the service center immediately. I restarted the car, the car started moving. The warnings were still there for some time and they started disappearing one by one.
I bought a 2023 Honda accord sport hybrid June of 2023 two weeks after purchasing the vehicle it starting giving me issues such as the dash board and infotainment screen would freeze up and completely erase itself I took it to the dealership 2 times they told me that if it didn-??t do it at the dealership there was nothing they could do so they sent me home with the car. A week later I notice the safety system lights were coming on and saying system not working see dealer service soon I took photos of it and showed it to them they once again told me if it did not duplicate it self there was nothing they could do. I took it to them for the 3rd time for the same issue with even more photos and a video and got the same response. The same day I was otw to work and the whole system shut it self down again and erased completely and the dash board froze up I took it to them again on the first week of January and got them same excuse. Then on January 16 I was otw to work traveling at 45-50 mph when the car completely cut off and locked the steering wheel up and said shift to P to restart engine then after restarting the battery and brake system stayed on for 2 day then I took it to them on January 18 and they told me they didn-??t know what the issue was with the car but it could be wiring and the wiring harness. And when I asked them to replace the car because I no longer feel safe driving it they told me they don-??t think they can replace the car
The warning lights dealing with the braking system malfunctions. All warning lights dealing with the Braking system come on the dash. The brakes failed to engage and the car began to roll backward on a hill had to use the emergency brakes to stop the car. This problem has happened twice since I had the car on 12/6/2023 at which time all warning lights came on dealing with the brake system and on 01/09/2024 both times the car was tested by the dealership and no codes were showing but I have a video of both incidents I provided. Both incidents were reported to the dealership on the same day of occurrence. 12/6/2023 and 01/09/2024. During this time the car was in EV mode and the acceleration would not respond as well. The only way to get the car back running normally was to turn the car off wait a few minutes and turn it back on. The photos attached will show speed and any other information needed because it is two different occasions of the same issue. In the second incident, a vehicle was behind me as the car began to roll back on a hill and I engaged the emergency brakes to avoid rolling back into the other vehicle.
The rearview camera while backing up in low light is terrible at best. It cannot safely be used to back up due to the "snowy" pixels, even the dealership agrees the quality is less than poor. No the camera on the back is not dirty at all. I have pictures available, but your form below does not allow me to attach them.
On Tuesday evening, December 19, 2023, while driving at highway speeds, the following message appeared on my digital display: BRAKE SYSTEM Brake system problem. Brake performance may be reduced. See your dealer. Other system messages began to appear, including, I believe, concerning the steering. More important, the car immediately went into a -??limp mode-?? with the speed dropping to 20 miles an hour, and then further down to as slow as 2 mph. Fortunately, I was not far from an exit and at the exit I pulled off the exit ramp onto the grass. I then shut the engine off and restarted it immediately. I was able to get back onto the exit ramp, but the initial message quickly reappeared and I was able to make it home driving between 10 and 15 mph. The next day the car was towed to the dealer who advised me that the issue was resolved by updating the software. At no point, did I ever receive a message or other indication that a software update was needed. The car has fewer than 5000 miles on it. The safety issue results from my being forced to drive at a very low speed while still on the highway. I independently did some online research and discovered that this type of issue has happened before with both this model and other Honda hybrids.
The Infotainment System linked pixel 6 phone freezes. The icons for selecting navigation or other feature freezes. The car has been taken to the dealership twice. Unfortunately, the issue still persists. To resolve, the phone needs to be disconnected and reconnected multiple times for Android Auto icons to work properly. This can cause issues and risk when driving and need to change navigation icons and directions.
Car sunroof exploded while driving on highway, was going 65 on the 75(N central expressway) Dallas, TX. 3 passengers (family) in car and witnessed the incident. Glass shattered and got all over us, minor injuries such as cuts. Almost hit somebody upon explosion and glass shattering which landed on me and passengers, luckily we didn-??t crash. Weather was 62 degrees and took place at 10:02 PM so weather wasn-??t too hot or too cold to cause the explosion. Super scary as we could have been hit, especially driving on a highway where you can-??t stop and pull off right of way. Again no objects were thrown and the car has no other damage but sunroof. Person on roadside said that this has happened before to Hondas and Acuras. After brought to Dealer twice, I was told by Honda that they are not responsible for the car and never offered to even fix it or quote it. I bought/ leased the car 2 months ago and yet they are saying it-??s not a manufacturing issue.
All of my safety turned off and it says check engine and it won-??t stop illuminating and it scares me because this is a 2023 vehicle and I-??ve had it for 3600 miles and that-??s it and this is like the second time this has done it to me.
Well, I don't really know what to do.. Last night the car was sitting in the garage on. And playing a seminar I was watching.on my phone. The keys were nowhere around the car, and the door was unlocked and the car was just sitting there on in the garage. We've only had the car five days, but this worries me.. It reminds me of [XXX]. This is the first year of this body styles and I hope it never does anything weird like this on the freeway (cutting off) or parked in front of a store. Then again this morning the door was unlocked already and didn't beep to open. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Honda Accord LX is equipped with a seven inch audio infotainment screen that does not detect nor capable of having wifi. The car's computer will update through Bluetooth and/or tethering to my phone. After I set up my hondalink and free att wifi(which wifi is on my phone), I went to Honda dealer I bought from and another local technician to speak to them about my phone tethered settings being on no file transfer. At both locations I was told my car does not update through my phone, they looked for a wifi connection in my car, and then asked to see my phone. I thought a recent update had made my engine go to 4rpms without switching gears. I was told where I bought it at that this was not on my cars computer and it did not happen. I have contacted Honda Corp to be told the same that the car does not update through my phone. Hondalink has a locator and engine updates were applied to my car at 8pm on Friday night in my driveway. Bluetooth does not have enough strength to install engine updates.
A D V E R T I S E M E N T S
- Wake Forest, NC, USA