This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on highway, dashboard lights for brakes, check engine, and TPMS all came on. Unable to accelerate vehicle and pulled over to side of highway. Shut off the vehicle then started it again. Light for brake system stayed on, other lights were off. Was able to reach destination. Upon return, no lights came on and vehicle was able to be driven home.
Top right edge of shoe (Taos Women's Startup Sneaker) can be entrapped between top face of the accelerator pedal and lower edge of console trim panel, compromising car control. Seems to be shoe specific. Inspection available upon request. Problem has not been reproduced or confirmed by a dealer or independent service center. Vehicle has not been inspected by the manufacturer, police, insurance representatives or others. Problem caused by accelerator pedal/trim panel proximity and trim panel edge design. Problem has occurred twice.
The contact owns a 2023 Honda Accord. The contact stated while driving at undisclosed speeds, the vehicle shut off independently. Additionally, while driving 70 MPH, the vehicle decelerated to 0 MPH. The transmission warning light illuminated. The contact stated that the Lane Keep Assist became inoperable. The contact was able to pull over safely. The contact was able to restart the vehicle. The vehicle was taken to the local dealer, where the warning light was reset. The dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and informed the contact there was no recall coverage on the vehicle for the failure. The contact stated the failure was related to NHTSA Campaign Number: 23V588000 (Power Train). The contact was referred to the dealer. The failure mileage was approximately 17,000.
Cruise control will apply brakes when lane ahead is clear. This happens multiple times per trip, every trip. Automatic emergency braking way too aggressive. Has nearly caused me to be rear ended twice. I try to remember to disable it every drive. I wish I could permanently disable it.
The contact owns a 2023 Honda Accord. The contact stated that while driving at approximately 60 MPH, the "Power Train Failure" warning light illuminated, and the vehicle decelerated to approximately 20 MPH. The emergency braking system began activating. The contact coasted to the side of the road and had the vehicle towed to the residence. The failure also occurred while driving approximately 30 MPH. The failure had occurred three times. The vehicle was taken to the dealer but was not diagnosed. The dealer reset the vehicle to disengage the warning light that was illuminated. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 18,000.
- Gaffney, SC, USA
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On Tuesday evening, December 19, 2023, while driving at highway speeds, the following message appeared on my digital display: BRAKE SYSTEM Brake system problem. Brake performance may be reduced. See your dealer. Other system messages began to appear, including, I believe, concerning the steering. More important, the car immediately went into a -??limp mode-?? with the speed dropping to 20 miles an hour, and then further down to as slow as 2 mph. Fortunately, I was not far from an exit and at the exit I pulled off the exit ramp onto the grass. I then shut the engine off and restarted it immediately. I was able to get back onto the exit ramp, but the initial message quickly reappeared and I was able to make it home driving between 10 and 15 mph. The next day the car was towed to the dealer who advised me that the issue was resolved by updating the software. At no point, did I ever receive a message or other indication that a software update was needed. The car has fewer than 5000 miles on it. The safety issue results from my being forced to drive at a very low speed while still on the highway. I independently did some online research and discovered that this type of issue has happened before with both this model and other Honda hybrids.
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- Whitehouse Station, NJ, USA