This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2023 Honda Acord. The contact stated that while driving on two occasions at 45 MPH, six unknown warning lights plus the brake system warning light illuminated. The vehicle began to lose motive power and stalled. The vehicle was restarted. The vehicle was taken to a dealer where the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 9,670.
My 2023 car has 850 miles on it I was at a stop waiting for a train to pass when all warning dashboard lights came on. The brake would not work and the gas would not work. I turned the car off and restarted it and most lights went off except for the brake warning. I was able to turn around and take car to dealership. They said it was a faulty 12 volt battery and replaced it. I haven't had issues since but also haven't driven much. I have read of other honda owners having the similar issue.
Car stalled while coming to a stop and wouldn-??t accelerate. Dashboard lit up with multiple errors including battery, ABS, engine, and traction control. Had to restart the car 3 time before being able to accelerate and pull off the road. All lights went off except brake light which stayed on and displayed error message -??break system problem. Break performance may be reduced. See your dealer.-?? Vehicle available for inspection if requested.
The contact owns a 2023 Honda Accord. The contact stated while driving at undisclosed speeds, the vehicle shut off independently. Additionally, while driving 70 MPH, the vehicle decelerated to 0 MPH. The transmission warning light illuminated. The contact stated that the Lane Keep Assist became inoperable. The contact was able to pull over safely. The contact was able to restart the vehicle. The vehicle was taken to the local dealer, where the warning light was reset. The dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and informed the contact there was no recall coverage on the vehicle for the failure. The contact stated the failure was related to NHTSA Campaign Number: 23V588000 (Power Train). The contact was referred to the dealer. The failure mileage was approximately 17,000.
[XXX] My wife was driving this hybrid vehicle when it suddenly lost power in middle of road about a city block from starting location. There were no reasons for any automatic hazard overrides to become active. Dashboard displays stayed on but there was no accelerator response, and, importantly, there was an immediate loss of power steering and power brakes. Vehicle was traveling uphill and the emergency brakes had to be applied to arrest backward motion after coming to a stop. Judging by rate of slowdown, regenerative braking may also have been active. Rapidly following this, several diagnostic/warning messages (re brakes, steering, etc) started flashing in succession and then the message "see your dealer." About 10 minutes after this incident, my wife made one attempt to restart the car after turning the car off and then on. The response was a repeat of the flashing messages. I arrived at the scene about 20 minutes after this and the car restarted in a normal fashion. So, unfortunately, this is an intermittent, difficult-to-firmly-diagnose problem. Nevertheless, in view of the severe safety issues associated with this failure, we had the car towed to a Honda dealer. They found several items in the car's diagnostic system and, in consultation with Honda engineers, performed a software update for the ICM (ignition control module?) which, we were told, would address this problem, since other similar complaints had apparently been registered. The HUGE SAFETY ISSUE that this failure represents (loss of power along with steering assistance and braking assistance plus possibly more rapid deceleration) cannot be overestimated. We will be risking our lives to believe that the software fix truly addresses this problem. To believe that a software update is a sure fix is to believe that Honda knows the exact reason for this failure, and if they do, it is absurd that a software recall has not been issued. Please follow up on this matter with Honda. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
- Silver Spring, MD, USA
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I was travelling across a bridge at 45-50 MPH when suddenly, every single warning light came on and the engine shut off. I had to coast over the bridge and into a parking lot. I turned the car completely off and back on and the warning lights went away. The next day, I took the car to the dealership I purchased it from where they performed tests and concluded that rain caused my vehicle to shut off, this is not the first time they have encountered a similar issue, and there is nothing they can do about it. This is not an acceptable answer, as I cannot worry about mine and my family's safety in the car every time it rains. If there was another vehicle close to me when this happened, there would have been an accident. If this is a common issue, Honda needs to address this ASAP.
This past December (2023) while driving my 2023 Honda Accord Hybrid I experienced an issue where multiple warnings about the Engine, the Break System...etc lit up on the dash along with a warning to contact a dealership. As the warning messages lit up the dash, the car lost all drive-power and slowly decelerated to a stop. I had not made it out of the parking lot of my apartment complex, and a power-cycle allowed me to return back to my parking space. The obvious safety concerns, especially if I was in traffic, are self-evident as a crash could occur. The sporadic, unexplainable, and unpredictability makes it 10x more concerning from a safety standpoint. I've had one checkup since, and I have an subsequent appointment to have this checked even further. I've found other testimonies online from customers who've had this or similar experiences with this same make/model/year. I felt it best to report this as it could be a larger issue than the manufacturer currently understands or is making public.
I purchased a new 2023 Honda Accord from Woodland Hills Honda on 1/20/24. On 1/23/24, I pull into my garage after driving home from work and turn off the car. I get out to an overwhelming smell of gasoline. I inspect the car for visible leaks, which I don-??t see, but the gasoline fumes kept growing and spreading throughout my garage. Concerned for my safety, I call the fire department. They show up and inspect the car and find no visible leaks either but advise that I do not keep the vehicle in the garage overnight due to the growing fumes and to get the car towed to the dealer, as they do not want to turn the ignition on either for risk of fire. I call Honda Roadside Assist and they towed the car to the dealership. The next morning, I get a text message from a Honda service rep at 7:30am initiating the service. After 3 hours of waiting and not getting an update, I text the same number asking what the status of the car is and whether they have identified the cause of the gasoline fumes coming from the hood. The rep texts back saying he will call me. When he calls, the first thing he says is that they identified the issue and that -??It-??s not a big deal, the car wasn-??t going to catch on fire.-?? No concern for my safety or what I had gone through, but rather a diminishing of the issue. He says it has something to do with a pipe that is supposed to distribute the fuel to the engine and other components, but the pipe is damaged and gasoline was getting backed up in the engine, causing the fumes. I don't know whether the problem has been reproduced/confirmed by the dealer apart from my verbal conversation with the service rep. I have asked for documentation for the diagnosis of the issue, a repair order, and report regarding long-term damage to the car 3 times and the service rep has dodged my questions all 3 times. There were no warning lights/messages prior to the issue and no one else has inspected the vehicle. I am worried they will hand me back an unsafe car
I was driving, went to turn onto a street from another when my car lost power. Warnings popped up but I was so concerned about getting out of oncoming traffic, that I did not have time to read them, let alone take photos. I turned the engine off and restarted the car. It started without problem but a Brake System Problem alert popped up. It advised to take the car to the dealer. After turning the car off and on again, the alert went away. The car was towed to the dealer on 1-18-24. The dealer is working on it as of today, 1/31/24.
while running car warning light came on and vehicle stalls. Car wont go faster than 10 to 15 mph. This happen 4 times withing 5 months of purchase. First time took it to dealer and they were unable to find any problems. One more call dealer and dealer rep. said it probably was sensor or windshield camera but did not fix the problem. It happen again 2 times and took it to dealer and dealer said battery failed test and replace it. Same day after picking vehicle out of dealer it happen again. Purchase this vehicle as a relieable car for my daughter leaving to university and all it been is unsafe and unrealiable to her.
Well, I don't really know what to do.. Last night the car was sitting in the garage on. And playing a seminar I was watching.on my phone. The keys were nowhere around the car, and the door was unlocked and the car was just sitting there on in the garage. We've only had the car five days, but this worries me.. It reminds me of [XXX]. This is the first year of this body styles and I hope it never does anything weird like this on the freeway (cutting off) or parked in front of a store. Then again this morning the door was unlocked already and didn't beep to open. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle has a feature that when transmission is in Park, and certain parameters are met the vehicle engine turns off after 20 minutes. There are no warnings offered. I nearly died when taking a nap in my car on a hot day in my car with a/c running. Then, without warning the vehicle just turned off while I was sleeping. I was woken by a passerby who noticed my overheating body. This is obviously especially dangerous for children. I reached out to Honda and they confirmed this "feature". However, they offered No solution. There should at least be an override on this system for when the weather is severe.
The car will completely shut off while in drive and while driving. Not the auto shut off feature as that is off at the time the car shuts off. This has happened multiple times and isn't safe. There is no indication as to when it will happen, but it will randomly shut off after a short drive or long drive. Once I turn the car back on there is nothing that displays on the dashboard to indicate what happened or why or any issues the vehicle has. It's as if the car wasn't on and I'm turning it on for the first time. The car was leased in February and has been experiencing these issues since the beginning of the lease.
The Honda Accord LX is equipped with a seven inch audio infotainment screen that does not detect nor capable of having wifi. The car's computer will update through Bluetooth and/or tethering to my phone. After I set up my hondalink and free att wifi(which wifi is on my phone), I went to Honda dealer I bought from and another local technician to speak to them about my phone tethered settings being on no file transfer. At both locations I was told my car does not update through my phone, they looked for a wifi connection in my car, and then asked to see my phone. I thought a recent update had made my engine go to 4rpms without switching gears. I was told where I bought it at that this was not on my cars computer and it did not happen. I have contacted Honda Corp to be told the same that the car does not update through my phone. Hondalink has a locator and engine updates were applied to my car at 8pm on Friday night in my driveway. Bluetooth does not have enough strength to install engine updates.
On 5.20.23, performed required remote system update for 2023 Honda Accord EX (gas) with 3,410 miles on it. HondaLInk app indicated update was requested while car dashboard indicated the update was installed and complete. Immediately thereafter, the Check Engine Light went off (not blinking) and received following message: "Emissions system problem. Power may be reduced. See your dealer.". Habitual problem for Honda. I was forced to trade in a 2019 Accord Hybrid due to emissions problems causing blinking Check Engine Light with car computer NOT retaining error codes - see prior complaint to NHTSA - tracking #11521930.
I was driving the car on I four east toward Orlando going towards Disney World. Just bought the car two days ago and had 10 miles on it. It-??s a Honda accord hybrid sport, the engine start shaking smoking while I-??m in the middle lane going 70 miles an hour the whole car shuts off and it has every single code known to man come up on HondaLink and I feel like a dealer is making me keep his car.
While driving in NC tonite, I was coming to a stop light near road construction. Suddenly my Accord hybrid jerked and stuttered and then stalled out. When I restarted my Accord hybrid the instrument cluster had a large amber warning that my braking system has a problem and that braking may be reduced. Really" And the warning on my instrument cluster also said to take my 2023 Accord hybrid with 248 miles on it, to the dealer. I just bought the vehicle on Feb 28, 2023! Did I buy a lemon"
A D V E R T I S E M E N T S
- Overland Park, KS, USA